Daniela Ziv Email & Phone Number

Shoham, Il

Yavne, Israel

Rehovot Area, Israel

• Managing the Global Service Operations team, Service Sales Revenue cycle as well as Warranty/ Contract support• Revenue Forecasts – Work closely with the Territory managers, Ongoing follow up on performance Vs Quota, Revenue Status reporting for Management• Supporting the Commercial and Sales Process• Material Forecasts - Responsibility for Professional Services & Spare parts demand planning, Monthly MPS• Focal point within the organization for different processes and departments (Finance, Service, Operations etc.)• Contribute to Yearly Budget planning process (AOP), Cost and Pricing control, Managing the Yearly Price Lists• Leading IT Sales tools integrations and ongoing review for supporting company needs

Yavne Area, Israel

• Managing the Global Sales Operations for the Sales entire life cycle (Lead-to-Cash)• Providing support for the Sales team including ongoing review of the global Sales Opportunities pipeline and producing Sales Forecasts for Management• Support and Control of the Sales process, Measurement and analysis of performance Vs quota, Management Dashboard analytics & reports • Work Closely with V.P Finance for revenue recognition, and Finance reporting • Responsible for yearly Sales Budget and Quota planning• Focal point within the organization for different processes and departments (Sales, Marketing, Operations etc.)• Supporting Sales Demo’s including customizing CRM tool to support the Marketing applications and Sales needs• Leading defining and implementing new CRM tools (SalesForce) across the organization

Israel

* Management of International Sales Operations team, responsible for adherence to Commercial Guidelines and work processes.* Supporting the Sales team, review of Actual Vs Quota and ongoing follow-up on Sales Pipeline.* Leading the yearly Sales budget planning for entire International group* Leading new ERP/CRM Integrations (NetSuite + SalesForce)* Follow-up on Software renewal rates and Database reports* Produce Management reports and analytics* Management of Sales Forecast

• Managing the Commercial department team• Measurement and analysis of the Sales performance: KPI’s definition and follow-up on the Sales Process from Lead Stage up to customer order fulfillment, producing Management Reports • Forecasting – responsible for financial forecasting as well as the company products demand planning process• Cost and Pricing: o Control and Review of products and services Costs o Managing the Company pricing and Strategic customers Price Lists o Providing response for special RFP and RFQ’s• Managing Cross-functional Projects for Strategic customers from contract stage up to implementation • Focal point within the organization for different processes and departments; Product Management, Marketing, Sales, Finance, Legal, Operations, Engineering etc.• Managing the Company Service Suppliers; Leading cost reduction activities.• Control of the company Supply Chain, Including managing the company supply to its customers • Leading IT tools definition & integrations and ongoing review for supporting company needs (ERP and CRM - SalesForce.com)

See M-Systems summary.

As World-Wide Sales Operations Manager for SanDisk SSD division I was responsible for coordination of the world wide sales force with the different inter-company functions. Analysis and Control over the company sales figures, introducing KPI’s and follow-up on improvement of sales activities as well as defining new company procedures to improve customer service levels. Analysis of excess inventories and managing sales promotions for these products.Another main responsibility was the Sales Forecast management – Demand planning activities, Yearly Sales Budget, analyzing products and markets profitability, new markets and end-of-life products.In addition I have been leading the division CRM system and work to have it adjusted to meet the company needs.As part of the Sale of M-systems to SanDisk I have been leading the integration of the division functions and activities in the new corporation established. Also, I have been presented with Company Employee excellence award in 2006.

Israel

Definition of company inventories to meet required company service levels.Leading introduction of stock management model with a new MRP module in the company ERP system.Management of the company Sales orders, and finished goods supply to the company subsidiaries.Management of the company Export-Import and service providers’ agreements and services.Initiating and leading several successful significant logistics costs reduction projects in the company.

Brussels Area, Belgium

Relocation on behalf of the company to Belgium.The position included managing the logistics activities of the company sales: Sales administration, Import-Export, Insurance, warehousing and Third party logistics services.Analysis of logistics costs and leading several cost reduction projects; Control of Sales forecasts and of the overall sales process: Sales contracts, Customer training, products supply and post sales support.

Diploma, Senior Purchasing And Logistics Management

Master Of Business Administration (Mba) Studies

Bachelor'S Degree, Sociology And Anthropology