Daniel Basilicato Email & Phone Number

Springville, Utah, United States

Lehi, Utah, United States

Boca Raton, Florida

Responsibilities (in addition to previous role):NTT America merged with Verio (which was a subsidy of NTT America). When this happened I took on additional Departments, Infrastructure, Management, Employees and responsibilities listed below in addition to Windows System Engineering role with Verio.Managed a team of 50-100 Managers, Supervisors, Engineers, System Architects, and Tier 1-3 System Administrators.Maintained a network of over 10,000 physical servers, and millions of virtual servers across the world in 15 datacenters.Accomplishments:When auditing new systems when taking over the UNIX team, found hundreds of dedicated servers that were duplicated due to race conditions during provisioning. Reduced the overall server count by about 250 servers, saving over 1 million dollars over a 3 year period in Data Center costs, power, networking, administration costs, and licensing. Managed the acquisition of our Web Hosting from a third party. Created “root” access tools through a GUI for Customer Care to be more proactive in helping customers, reducing the tickets coming into System Administration by 40%.Along with the server audit listed above, did a licensing audit on UNIX, LINUX, CentOS, Solaris, and Windows based servers. Found we were overpaying in all aspects. Reduced the number of licenses reporting to vendors by 30% saving the company $65K/MonthExpertise in the following areas: Task Automation System ConsolidationConfiguration ManagementLicensing ReportingSoftware DeploymentsProcess ImprovementITILMergers and AcquisitionsNew Product LaunchesEvent ManagementProject Management/ScrumTeam ManagementManaging Cross Functional TeamsTalent AcquisitionPerformance MetricsProcess DevelopmentCustomer Care ManagementChange managementCustomer Care ManagementProduct Migrations Developmental CoachingBusiness AnalysisSecurity management and ImplementationProblem ManagementMajor Incident Handling

Boca Raton, Florida

Manage a team of Windows Engineers, Sr. Windows System Administrators, and Tier 1 Windows System Administrators. Maintain a network of over 1,000 servers across the world in multiple Data Centers with 100's of thousands of customers.Create and maintain multi-million dollar budget. I handled all orders for new Start-up OEM’s and supervise the building of their new infrastructure within the company. This includes customers from Switzerland, Germany, Japan, China, Philippines, India, North America, Mexico, Brazil, Australia, New Zealand, and more. Manage over 200 server builds per month including assigning the builds to system administrators, inter-departmental communications, and communication with Hardware Procurement Manger, and the Data Center Personnel.Direct departmental contact for our Japanese clients. Maintain 3 Data Centers in the US (Boca Raton, FL (The datacenter was located in my local office), Sterling, VA, and San Jose, CA).Maintain 4 Data Centers in Japan (Otemachi, Chiba Minato, Tokyo, Minamisuna).Maintain 1 Data Center in Europe (Germany).Supervise Systems Administrators in other departments including the Network Control Center, Backup System Administrators, and Windows System Administrators and handle escalations for those teams in addition to my department during 3rd shift.

Boca Raton, Florida

Orem, Utah

Orem, Utah

Http://Www.Mycommercialquote.Com/

Sole owner of inventory management and display cases. Created work schedules for the department.Hired, trained, terminated and disciplined new and existing employees.Insured that profit margins were high and kept "shrink" low by accurately predicting customer needs vs. average daily food sales.Set up and designed retail sales case used for presenting merchandise in an aesthetic manner to promote sales.Highlights:Excelled in customer service by receiving several internal awards includingEmployee of the Month after just eight months on the job and in the industry.Was promoted to a Managerial position within six months of employment after starting in an entry level position. Consistently participated in continuing education offered by the company and earned the highest level of training offered.Increased quarterly profit margins for the company as seen on sales tracking reports.Was a member of their C.A.S.S.T. (Creative and Suggestive Selling Team) program which introduced innovative ways of bringing new products to customers.Participated in the Big Y Community Campaign by donating time and money to local charities.G.P.S. team leader (Group Problem Solving). Solved internal issues including resolving employee concerns ideas to enhance product sales and revenue for products whose sales were stagnant. Pushed the idea of replacing safety glass sliding access doors to display cases. Dozens of glass doors were breaking each year within the company and wasting a lot of money replacing the glass and loss of product due to glass contamination. This was implemented company wide.

All phases of construction from foundation work to completion. Managed Residential, Commercial, and Government projects and contracts. Resolved customer service complaints.Trained, Hired, and Terminated employeesSupervised restoration of historical district homes to mirror original condition.Managed multi-million dollar properties. Plowed Commercial and Residential properties during the Winter months. Maintained commercial fleet of vehicles and equipment.Created employee work schedules.Produced job estimates.Created marketing strategies.Highlights:Improved the charm of the community by restoring historical structures.Increased company earnings by outbidding the competition consistently, thus creating opportunity for additional work while maintaining a consistent profit.Developed sales and marketing ads which helped exceed quarterly goals and quotas.

New Haven Connecticut

Setting up job sites, containments, and removal efforts of hazardous materials. Abating commercial and residential properties of asbestos and other hazardous materials.Supervised crews and teams of workers during removal and repair of commercial and residential properties. Hiring, training,termination, and all other aspects of managing employees.Drafting and submitting paperwork to proper authorities for HAZMAT. Communicating with business owners on negotiating terms of contractsSubmitting business proposals and creating estimates for residential jobs.O.S.H.A. certified as a Safety Supervisor at the age of 18.

Computer Science

Micro Computer Software Technology