Daniel Batchelor Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, Us

Provide oversight of flight load planning as well as weight and balance for Horizon Air flights in accordance with FAA regulations and company department processes, policies, and procedures• Support airport staff and flight crews for pre-departure load planning and close-out process• Provide expertise on the weight and balance system, load planning process, and aircraft loading policies• Monitor company processes and communicate issues across operational departments to ensure safety• Maintain safety for passengers, crew members, and company assets while maximizing revenue for company• Direct flight crew and airport staff of appropriate action to assure efficient and timely operations of aircraft

Monroe, Mi, Us

Manage revenue generation and operational activities of customer facing team• Recruit, hire, train, coach, mentor, and monitor employees (management, sales, designer, warehouse staff, and vendors)• Listen, learn, think, build trust, plan, organize, and set performance standards with team• Accountable for achievement of business unit goals for sales, margin, add-on revenue, design business, cost control, and P&L performance• Coordinate marketing strategies to streamline processes and increase sales• Manage local brand through focus on the customer experience• Maintain sales pipeline to lead team to individual and aggregate goals• Created MS Office dashboard reporting to simplify, inform, motivate, and lead organization• Foster collaborative cross functional relationships with sales and operations teams to ensure efficiency and teamworkKey Accomplishments► Awarded "Manager of the Year" (2019 & 2020); grew year over year revenue by 20% in 2019► Opened new facility, trained new staff, and surpassed revenue goals by 10% (2018); exceeded national revenue average during first year ($3.6MM revenue generated within 9 months; 12 month national average $3.3MM)► Achieved $4.6MM 12 month revenue against $4.2MM 12 month forecasted sales goals, 2019► YOY growth of 2.6% despite operational and supply chain challenges due to COVID, 2020► YOY growth from 2018 to 2021 (2021, grew YOY revenue by $1.77MM / 104.3% YOY increase over first five months of 2021)► Hired, trained, and developed the top two performers within the entire company (2018, 2019, 2020, and 2021)

Chantilly, Va, Us

• Recruited, hired, trained, and coached winning teams to achieve desired revenue results within their territory by becoming strong relationship managers and through tailoring solution-based strategies to meet customer needs• Advanced key partnerships within the multifamily housing industry to close revenue gaps across region• Led all major profitable revenue streams across multiple markets within residential and corporate housing lines of business ($7.2M total net revenue; 23% increase in revenue dollars Year Over Year; 20% profit across region; Marketing budget of $360K)• Performed market analysis to determine customer needs, volume potential, pricing, discounting rates, and constructed sales campaigns to achieve revenue goals• Sold and negotiated corporate housing relocation services for household goods supply and moving• Actively identified and sought new business development opportunities in the corporate housing and residential sectors; liaised between clients and all internal departments to coordinate the perfect customer experience; brought innovative solutions to partners to problem solve• Collaborated with new partners to expand customer capabilities and offerings (grew annual revenue from $0 to $50K from one new account; grew contracts from 0- 30)Key Accomplishments► Exceed revenue goal by 210%► Increased team utilization of CRM (Salesforce) for greater market impact, measurement, analysis, and activity planning

Chantilly, Va, Us

• Planned, directed, and led the turnaround of the lowest performing district 20 years running with total P&L accountability ($1.3M profit; 17.5% of total net revenue- 17% increase in operating income YOY) • Reduced district costs to guide meaningful activity and grow district’s profitability (reduced operational costs by $60K annually)• Shifted inventory management strategy and introduced new controls to optimize return on net assets (Managed assets of $6 million)• Developed market strategy to strengthen existing partnerships and collaborate with new corporate housing providers by listening to their needs and customizing services and prices in line with their business objectives• Retooled existing agreements to provide greater service and increase profitability for partners and company (annual revenue growth from one key corporate housing account from $350K to $420K+)• Submitted RFPs to large corporate housing projects and served as an advisor to several corporate housing clients by providing big picture strategy, project scope, core capabilities, pricing, and more; pooled resources throughout internal Marketing, Merchandising, and Asset Procurement Teams to ensure RFPs were reflective of RFP requirements and project was delivered as promised• Provided the best-in-industry customer experience to new and existing partners to profitably grow targeted segments of the business• Closed first time deal in new market with major player to restore revenue to budget within commercial segment (generated $463K of new revenue; #1 in country for revenue delivered in 2015)Key Accomplishments► Added value to top and bottom line by streamlining team processes, procedures, and functions► Created new B2B revenue stream via networking, calculated risk taking, and alignment of strategic partnerships, $637.5K revenue, $466K EBITDA; 73% EBITDA► Improved efficiencies on deliveries by 18%

Chantilly, Va, Us

• Added immediate value to bottom line through application of best practices • Assisted with talent recruitment, training, and retention of staff• Advised on marketing practices, revenue generating strategies, and operational efficiencies to grow profitability within the district • Collaborated with Department Managers to lead district employees to desired revenue and operational results• Developed impactful working relationships with staff across all departments in order to learn, influence change, and create a stronger team environmentKey Accomplishments► Promoted twice in four years due to successful implementation of business development strategies

Fort Lauderdale, Florida, Us

• Negotiated B2B contracts to expand revenue within territory• Influenced consumer market by implementing brand management tactics• Accomplished strategic corporate initiatives with accountsKey Accomplishments► Grew territory share of market by 2.2% (advanced largest account by 173%)► Increased territory sales volume by 12% (advanced largest account by 266%)

Us

Master Of Business Administration (M.B.A.), General Management / International Business Management

Bachelor Of Arts, Psychology