Daniel Bautista

Daniel Bautista Email and Phone Number

Head of Quality & Brand Consistency, Americas - IHG Hotels & Resorts @ IHG Hotels & Resorts
Daniel Bautista's Location
Atlanta, Georgia, United States, United States
Daniel Bautista's Contact Details
About Daniel Bautista

Specialties: administrative support, customer relations, financial accounting, financial management, loss prevention, management, market research, public speaking, quality, safety, sales, statistics, supervisory skills, tagalog, telephone skills, typing, microsoft office

Daniel Bautista's Current Company Details
IHG Hotels & Resorts

Ihg Hotels & Resorts

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Head of Quality & Brand Consistency, Americas - IHG Hotels & Resorts
Daniel Bautista Work Experience Details
  • Ihg Hotels & Resorts
    Head Of Quality
    Ihg Hotels & Resorts Feb 2023 - Present
    Atlanta, Georgia, United States
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  • Ihg Hotels & Resorts
    Director, Quality & Brand Consistency
    Ihg Hotels & Resorts Nov 2013 - Mar 2023
    Atlanta, Georgia
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  • Donper America
    Director Of Corporate Operations
    Donper America Feb 2012 - Nov 2013
    Orlando, Florida Area
    Orlando based startup company who is a manufacturer for commercial refrigeration equipment. Built Human Resources structure and coordinated Employee Benefits program. Enhanced and standardized a training program for all new buyers of equipment. Developed the technical and customer support departments to increase customer satisfaction and lower warranty costs. Traveled throughout North America to conduct product demonstrations and training.
  • Holiday Inn Atlanta Perimeter
    Guest Services Manager
    Holiday Inn Atlanta Perimeter Dec 2010 - May 2012
    Atlanta, Ga
    Assist with the operations of the this 250 room property. Continued to train and provide the highest level of service through all outlets. Promoting the IHG Holiday Inn Culture of “Great Hotels Guest Love.” Responsible for all aspects of the Rooms Division and also assists with the Accounting for the hotel. Also assisted in the completion of a complete property renovation.
  • Ramada Atlanta Airport Conference Center
    Guest Services Manager
    Ramada Atlanta Airport Conference Center Dec 2008 - Dec 2010
    Atlanta, Ga
    Management Company relocated me to assist with Operations of this 493 room airport property hotel. Managed the Front of the House and maintained a high level of service. Dealt with sudden increases of occupancy due to the proximity to the Hartsfield-Jackson Atlanta International Airport. Due to changes in the management team, I also maintained Reservations and managed the Loss Prevention department. I was responsible for issuing directives that ensured the safety of our guests.
  • Santa Maria Suites, Key West, Fl
    General Manager
    Santa Maria Suites, Key West, Fl Dec 2007 - Dec 2008
    Onsite General Manager for a Luxury Hotel Condominium in Key West, FL. Transitioned the property to provide the highest level of service to match its luxurious accommodations. Set the property apart from the competition by bringing it to the number 1 position on TripAdvisor.com. Drove revenue equally among the owned condos and the developer hotel condos. Catered to every guest request and anticipated their needs.
  • Best Western Gateway Grand Hotel
    Front Office Manager
    Best Western Gateway Grand Hotel Dec 2006 - Aug 2007
    Rejoined my previous management team to bring their guest services to the next level. Was responsible for Reservations, arrivals and departures, and providing a high level of service to a premiere Best Western. With my guidance, the corporate team was able to gauge an increase in guest satisfaction scores and improve the quality of the guest experience.
  • Ritz-Carlton
    Overnight Hotel Manager
    Ritz-Carlton May 2006 - Dec 2006
    Responsible for the Overnight Operation of the hotel and the Security of its guests and employees. Oversaw the open Overnight departments in order to provide the Five Star/Five Diamond service. Represented the Ritz-Carlton Hotel and the Hotel Owners in decisions during the Overnight as the Hotel Manager. Prior training as a Supervisor to the Past Manager
  • Best Western Gateway Grand Hotel
    Sales And Marketing Assistant
    Best Western Gateway Grand Hotel Jul 2005 - Apr 2006
    Provided administrative support for the sales team. Greeted clients, assisted clients by phone, performed site tours as needed. Generated and qualified leads. Managed donations, extended stay reservations, and trade accounts. Performed Marketing Research year round in conjunction with annual plan. Assisted in executing action plans to increase revenue and assisted with all hotel advertising campaigns.

Daniel Bautista Skills

Customer Satisfaction Employee Relations Employee Benefits Employee Engagement Training Budget Monitoring Accounts Payable Accounts Receivable Managing Accounts Process Optimization Customer Service Customer Support Event Management Operations Management Risk Management Process Safety Housekeeping Loss Prevention Reservation Hotel Management Opening Hotels Hospitality Consulting Project Management Problem Solving Leadership Development Team Building Human Resources Cashiering Cash Management Sales Hotels Public Speaking Management Hospitality Management Hospitality Industry Hospitality Marketing Microsoft Office Rooms Division Tourism Payroll Food And Beverage Resorts Guest Service Management Pre Opening Convention Services

Daniel Bautista Education Details

  • University Of Florida
    University Of Florida
    Business Administration: Travel & Tourism Management
  • University Of Florida
    University Of Florida
    Business Administration

Frequently Asked Questions about Daniel Bautista

What company does Daniel Bautista work for?

Daniel Bautista works for Ihg Hotels & Resorts

What is Daniel Bautista's role at the current company?

Daniel Bautista's current role is Head of Quality & Brand Consistency, Americas - IHG Hotels & Resorts.

What is Daniel Bautista's email address?

Daniel Bautista's email address is da****@****ail.com

What is Daniel Bautista's direct phone number?

Daniel Bautista's direct phone number is +135221*****

What schools did Daniel Bautista attend?

Daniel Bautista attended University Of Florida, University Of Florida.

What skills is Daniel Bautista known for?

Daniel Bautista has skills like Customer Satisfaction, Employee Relations, Employee Benefits, Employee Engagement, Training, Budget Monitoring, Accounts Payable, Accounts Receivable, Managing Accounts, Process Optimization, Customer Service, Customer Support.

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