Lead a team of 8 end-to-end project managers in executing multi-year, strategic technology priorities for the American Express Acquiring Business.Collaborate with senior management to define project scopes and objectives, ensuring alignment with organizational priorities.Stood up and drove the process to update and prioritize the organization's strategic capability roadmaps.Formulated the strategic plan to identify operational efficiencies across the various product delivery teams.

Lead critical regulatory and compliance programs for the Global Merchant and Network Services Group (GMNS).Programs supported include:-Third Party Vendor Risk Management-Service Continuity-Customer Crisis Response-New Product Risk Assessment-Mergers and AcquisitionsManage strategic investment budget for regulatory and compliance initiatives.Provide emerging technology subject matter expertise in order to proactively mitigate risk.Manage the success and development of my direct reports distributed around the globe.

Operational excellence manager for mergers and acquisitions across the Global Merchant Services, Global Network Business and Global Loyalty organizations.Conducted due diligence activities on potential targets in order to identify and assess deal risks. This involved working closely with C-suite executives and senior leadership across target organizations.Planned and executed operational risk integration activities for new acquisitions.Partnered with acquired companies on their product pipeline and market expansion plans.Managed the Business Continuity and Disaster Recovery programs across the Global Merchant Services, Global Network Business and Global Loyalty organizations.Managed the success and development of my direct report.

Responsible for supporting first line of defense operational risk activities across the Global Network Business.Guided business partners through process risk self-assessment activities. Supervised the execution of the operational risk event lifecycle.Administered the assessment process for new products, platforms and capabilities across the line of business.Managed the Business Continuity and Disaster Recovery programs across the Global Merchant Services, Global Network Business and Global Loyalty organizations.Managed the success and development of my direct report.

Operational risk subject matter expert for Information Security & Data Protection across the Global Network Business and Plenti.Developed and delivered the Business Information Security Program for these businesses, with a focus on building a strategic program that effectively identifies, understands and governs data security and application risks.Managed the Business Continuity and Disaster Recovery programs across the Global Network and Plenti lines of business.Evaluated technology risks of new platforms & devices as part of the new product assessment process for the Global Network Business.Reviewed marketing campaigns, sponsor on-boarding and platform changes for Plenti.Supported the Digital Partnerships & Development Business by assessing risk of new digital and wearable platforms.Reviewed and participated in contract reviews to support technology, information security and audit sections.Generated a total inventory of sensitive data as it moves through enterprise platforms and created an overarching information risk program for the business.Collaborated with business process owners to mitigate technology and data protection risks that exist in their processes. Translated technology risks to how they impact the business and provided real world examples of when these risks are realized.Independently drove solutions for process improvements to the American Express Operational Risk Program. Built and leveraged relationships across lines of business to drive adoption of new tools/techniques. Collected feedback to propose integration of improvements to the operational risk governance group and upper management.

Provided technical leadership to multiple programs as the Software Test Subject Matter Expert at General Dynamics Advanced Information Systems in Scottsdale, Arizona.Enhanced software test methodology by exploring and presenting new software test tools to the team. Acted as a consultant for software test corrective/preventative action. Sought out the correct personnel for software testing activities and interviewed software engineer candidates.Provided technical leadership in the following ways:- Provided strategic direction for software testing in the organization- Addressed software test issues with leadership (technical/program)- Architected test frameworks, harnesses and tools- Software test technical oracle/consultant- Tailored software test process for programs needs- Provided assistance on software test for proposals- Resolved test issues/conflicts- Tested escape/defect analysis- Collaborated with other GD AIS sitesCreated and maintained a software test culture in the following ways:- Informed all engineers about software test- Created and execute plans for software test knowledge transfer- Developed software test leads- Developed software testers- Develop new software engineers- Developed software test career path

Embedded Software Test Lead for multiple mission critical real-time embedded space systems.Contributed to requirements elicitation by generating use cases and deriving requirements with system engineers. Generated software test cases and managed traceability. Created software test plans, test procedures and test reports. Led and participated in bug triage. Developed and guided the software test strategy for the project. Architected and managed the project's software test harness.Managed the day-to-day tasks of the software test team. Ensured software test stayed on budget and on schedule while meeting quality goals. Oversaw testing at the unit, integration and system levels. Performed software test activities.Communicated directly with customers to resolve any issues they had during the software test life cycle. Formally presented designs to customers.Incorporated agile techniques into the organization's traditional software development process.Performed risk and causal analysis. Improved software test while still meeting business goals. Mentored software test engineers.

Developed tools to automate test installation. This reduced the time it took to set up the test environment and greatly reduced human errors.Composed a coding standard for test scripts. This initiated the transformation of the test scripts to a consistent style.Collaborated with partner test team to develop test scripts in C++. Participated in all stages of the software test life cycle.