- After reviewing reports, I determine the best approach and tools to solve the problem.- I conduct interviews and workshops with users, clients, and the product team to understand more about the problem or solve them through brainstorming session. - I lead certain projects by making critical design decisions and mentoring junior designers. - I collect and analyze data from people using approaches such as shadowing, interviews, and user testing. - I collaborate with product owners to ensure that the team thrives with the product. - I am also in charge of assisting to develop the company's UX culture. As a member of the company's UX Talk group, I assist in bringing relevant events to our UX team.- I also make prototypes by using the company's design system.

I teach those who want to start a UX design career the fundamentals of UX/UI design and research.

I help Jr UX Designers to improve their career by streaming valuable content on my Youtube channel

- As I progressed, the manager saw an opportunity for me in a more challenging area of the company, so he assigned me to a different team.- I had to collaborate with the Product Manager to improve the experience for the Customer Managers.- By advocating for it, I helped the company improve its UX maturity and culture.- Planned and conducted different kind of workshops as needed- Create user journeys, personas, user flows, processes, prototypes, and evaluate the success of what was designed.

Migrei para a tribo de Gestão do Seller que faz parte da jornada de Marketplace da Via Varejo. Nesta tribo, trabalho da seguinte forma:- Metodologia Scrum- Parceria com desenvolvedores, gerentes de produto, analistas de qualidade e outros designers, sempre analisando o impacto de uso, esforço de desenvolvimento e custo de cada projeto e solução para a empresa.- Criação de protótipos desde baixa até alta fidelidade e validá-los com os stakeholders e usuários, além de projetar e validar a navegabilidade e o fluxo de interações do produto;- Proponho soluções proativas para problemas de usabilidade ou de experiência como um todo através do mapeamento de jornadas e fluxos de sistema.- Mindset de design estratégico por meio do processo de Design Thinking (Double Diamond), cruzando interesses de negócio com necessidades do usuário- Planejamento e execução de testes e métricas para melhoria contínua do produto- Alinhamento com UX Leader sobre a squad, produtos, metodologias, entre outros assuntos. - Estar à frente da equipe de desenvolvimento por meio da análise do Roadmap do Product Manager, executando as tarefas do quarter corrente.

Through the design thinking process, I improved the user experience of Via Varejo's products. This is a large retail company in Brazil where I worked as an outsourcing designer consultant. I had to optimize some flows, create user personas, journeys and stakeholders map.

- To design mobile apps, responsive websites and internal systems- Do some research with users as needed and build some strategies to solve the problem- I was responsible for training and supervising interns.- I redesigned the company's visual identity

- Design websites, banners, newsletters and other digital components- Design visual identity for clients and printing materials

- Responsável por desenvolver peças gráficas como banners estáticos e animados (flash AS3), elementos de user interface e landing pages- Principais clientes: XP Investimentos, Auxiliadora Predial e Faculdade de Negócios Decision

- Responsável por desenvolver websites via Drupal- Frontend development (html, css e jquery)- Rotinas em PHP para conteúdo inteligente