Daniel Biehl Email & Phone Number

Cottage Grove, Mn, Us

St Paul, Minnesota, United States

• Launched several new features for customer portal with nearly 300% increase in digital user transactions monthly• Developed robust roadmap with plans to continuously improve digital user experience and create digital revenue opportunities for business• Led top priority IoT project into market test with a projected 10% margin increase per installed customer• Trained sales and operations teams on how to use and speak to customers on the value of digital solutions

St Paul, Minnesota, United States

• Leading multiple innovation projects in core markets by performing voice of customer research, coordinating with development team and other key stakeholders, and presenting findings at quarterly phase gate meetings• Launched ProTEX PLUS wash program, created a comprehensive sales toolkit, and trained sales team on how to approach value based selling for this program• Managed product portfolio and guided division through sku rationalization that eliminated over 50 skus and benefited over $300k in margin savings• Supported launch of e-commerce platform by creating marketing data for site, coordinating user testing, and sourcing feedback from users• Recruited new MBAs to Ecolab via informational interviews, networking nights, and moderating annual Career Day panel of new hires

Carmel, In

• Presented new business opportunity of a smart home product to stakeholders that was approved and currently in development with estimated annual revenue over $3 million• Crafted consumer research survey fielded by an external agency that provided significant data used in presentation of new business opportunity• Designed VBA/Excel tool to clean up industry sales database, classifying over 3000 products and automating weekly update process to allow team to quickly see brand/industry trends

Indianapolis, In

• Restructured troubled fixed asset accounting process by working with asset managers to determine reporting needs resulting in a new error free and audit approved process design• Initiated creation of 75 pages of process documentation to assist new hires in onboarding process, saving approximately 10 hours of previously inconsistent training time per new accountant hire

Indianapolis, Indiana Area

• Designed customer database to track all sales of recently launched PureCloud platform, withthis database used regularly by marketing, sales, and executives for various business needs• Redesigned weekly sales reports by consolidating 13 repetitive databases into one, allowingusers to find information faster and resulting in a half day savings in monthly closing process• Implemented new revenue reserve practices for aging AR by combining data to align with postacquisition reserve policy, uncovering over $1 million lost revenue• Worked closely with executives and external consultants during acquisition due diligence andprovided reports that were used during acquisition negotiations• Designed customized Salesforce reports for management by meeting individually to discussneeds, then generating a report that allowed them to receive instantaneous information

Indianapolis, Indiana Area

• Redesigned $100k order review process by eliminating paper packet stacks and creatingelectronic template that reduced management review time by 67%• Gathered and organized data pertaining to sales history for VSOE analyses• Assisted in preparing documentation for external auditors at quarter end• Used Salesforce to generate reports, access sales history, and track relevant data

University Library

•Supervised student consultants, ensuring great customer service to library patrons•Guided consultants who need assistance in providing technology services to patrons•Scheduled events and prepare room with the proper technology to accommodate the needs of the clients•Trained clients in the use of technology including projectors, web streaming services, video conference calls, and multimedia setup

University College

•Diagnose computer and network problems, supporting over 250 computers•Resolved more issues than any other member of 6-8 person staff in 12 out of past 16 months•Implement use of PowerShell commands in order to diagnose problems remotely•Provide customer service while fixing technology problems to several staff members on a daily basis

Uits

•Worked as a member of a team to assist faculty in the use of classroom technology•Performed diagnostics and troubleshooting of system issues, documenting in detail each issue•Trained Indiana University professors on use of equipment on a weekly basis

•Wrote opinion and analysis articles for Yahoo! Sports•Published and edited news articles on various technology blogs•Created descriptions for over 125 Android phones on XDA Developers’ website•Designed 5 Requests for Proposals for clients looking for freelance workers•Edited and contributed towards marketing e-book “80+ Ways to Advertise Your Computer Business” by Matthew Rodela

Master Of Business Administration - Mba, Marketing (Stem) And Business Analytics (Stem), 3.83/4.0

• GMAT: 710 • Faculty-Selected Marketing Department Graduate Assistant • Business Marketing Academy • Academic Excellence Achievement

Bachelor’S Degree, Finance, 3.323/4.0

Activities and Societies: Student Employee, SHRM• 3.323/4.0 Cumulative GPA • 4x Dean's List Recognition • Finished in 95th percentile.