Daniel Bohannon Email & Phone Number

Dallas, Texas, Us

• Discovered a supplier plant not conducting proper warranty analysis and recording on batteries, resulting in inaccurate distributor payments; auditing revealed only 35% of the batteries were analyzed correctly, worked with supplier leadership to retrain the plant on processing, and delivered correct payments back to the distributors.• Process End of Month for Warranty, issuing credits to Distributors monthly. This was done through a variety of methods, including automated processes working with IT, as well as many manual processes correcting data or manually updating parts/pricing using Access and issuing credits.• Complete Ad Hoc reporting for Manager/Director/Finance related to Warranty Data for various Suppliers. Some reporting was driven from Tableau tables I built or from preexisting Tableau Data for Pulse.• Complete Warranty Analysis to help with National Accounts for existing accounts as well as prospect accounts for Automotive/Marine/Commercial battery accounts.• Coordinate with Supply Chain Engineers/IB Lab for Audits of Warranty Batteries.• Trained a new employee to take over my previous role of Warranty Coordinator and worked with him as we built various reports in Sales Force.• Create documentation for current Warranty Processes as well as create documentation as new processes are created.

Dallas, Texas, Us

• Process End of Month for Warranty, issuing credits to Distributors monthly. This was done through a variety of methods, some including automated processes working with IT, as well as many manual processes correcting data or manually updating parts/pricing using Access and issuing credits.• Reply to Distributor emails/phone calls to assist with any issues they had related to Warranty processing, or non warranty related issues that fell into our area of expertise

Dallas, Texas, Us

• Process purchase orders, purchase order revisions, and requests for quotes to suppliers • Ensure accuracy of invoice and partner with AP to ensure Suppliers are paid on time. • Coordinate with Suppliers on upcoming price updates to ensure our sales team has accurate pricing in SalesForce• Place stocking orders, using Access report calculating supply over time. Manually calculate supply, taking out outliers for extreme high/low points to ensure best quantity ordered. • Assisted team in meeting & exceeding KPI Metrics for SCM

Diamond Bar., Ca, Us

• Managed warehouse, created plan and performed shutdown of location in late 2016 • Trained associates on shipping/sales procedures, inventory control, cash management, and coached customer service/sales skills• Partnered with ROM, HR and Temp agency to hire/terminate temp workers• Assisted Boost Mobile Dealer owners with inventory pickup/shipments – B2B Environment• Created and implemented new SOP’s, which decreased cash/inventory loss to $0/0 units• Report directly to Regional Operations Manager, involved in nationwide weekly managers meeting with all supervisors, ROM’s and Director of Operations

Mclean, Va, Us

• Created/Analyzed Hilton HHonors reports, tracking production and creating annual projections for the HHonors Operations team• Collaborated with HHonors Operations director, two managers and team members to create annual reimbursement statements containing price updates for all 4000+ HHonors hotels under Hilton umbrella• Researched and created a more user friendly and cost-effective method for the letter creation process, saving over $10K annually. Documented the processes and trained team members • Analyzed various department processes and implemented more efficient methods. Created/updated documentation for new processes and trained team members• Analyzed reports and member accounts to find discrepancies in non-payment to Hotels and corrected when needed – saving the company $10K-20K monthly

Mclean, Va, Us

• Created/updated HHonors Department annual and monthly reporting and created/updated HHonors Department monthly presentation for Director, which was presented monthly to VP• Worked with the Director and 2 Managers to create annual reimbursement letters containing updates for information for all 4000+ HHonors hotels under Hilton umbrella• Researched and utilized new software to expedite the letter creation process compared to the previous system/method used, documented the processes and trained team members • Analyzed processes currently used and implemented more efficient methods and updated documentation for those processes

Official Photographer for Carlos Brown Golf Academyhttps://www.facebook.com/DCBohannonPhotography

Dallas, Texas, Us

• Fully or partially Trained 3 On-boarding Analysts who were promoted to Client Services Manager and fully or partially trained 4 Analysts and 5 offshore team members• Main point of contact for 30+ Vendors/Suppliers – Assist Suppliers with the on-boarding of their consultants. Also assisted those Suppliers with Timesheet issues, new account establishment with explanation of contractual standards for SLA’s and Drug and Background requirements.• Annually managed thousands of new and rehired consultants for On-boarding process.• Assist the newly hired consultants with Medical forms, I9 form, Client Specific documents, and Tax forms (via telephone, email and personal contact).• Ensure that documents are completed according to contract/government standards.• Greatly assisted by the strong SLA Performance I maintained from 2010-2011, Pinnacle gained 100% of a supplier’s contract therefore doubling their active contractors for that supplier from 400 to over 800.• Worked with the IT Department on multiple issues as a main point of contact within the Shared Services (Operations) department. Helped IT to trouble shoot issues with Cerberus, as well as analyzing the software, emailing directly with Cerberus Helpdesk to discuss software glitches and corrections. Established proper methods of use and trained Analysts and CSM’s from the inception of the software within Pinnacle for Operations, Payroll, Timesheets, D/BGI and Vendor Management. Also assisted and trained HR and Client Fulfillment to gain understanding of setup and methods of use.• Completed quarterly audits for SLA, Documentation and D/BGI Standards being met.• Helped modify the current offer letter to be in a more logical structure, making it easier for candidates to read and complete paperwork, which also made it easier for the analysts assisting them resulting in 50% savings of time for the candidate and analyst• Assisted in testing new software designs, trouble shooting, and helped trained other analysts

Basking Ridge, Nj, Us

As a Sales consultant for Verizon, my duties included gaining new business via direct contact, warm calling existing customers, mail marketing and doing marketing events with businesses like 24 hour fitness.- Winners Circle Award for ‘06, ‘07 & ‘08 [top 15% within region to achieve recognition]- Managed sales cycle including: lead development; qualify prospects; plan, analyze and develop account sales strategies, present and demonstrate products to prospects; negotiate and close contracts

Basking Ridge, Nj, Us

Managed the day to day operations for Verizon Wireless retail location. Supervised 3 Sales Consultants- Conducted field training and employee development- Work with Operations managers to ensure inventory was maintained- Managed the team to surpass company goals with high-impact marketing tools, events, presentations and sales promotions - Responsible for cash management, inventory, and merchandising - Managed monthly budget for marketing and advertising - Helped train new supervisors on operational duties including scheduling, cash flow, profit/loss, and inventory control- Managed sales cycle including: lead development; qualify prospects; plan, analyze and develop account sales strategies, present and demonstrate products to prospects; negotiate and close contracts

Basking Ridge, Nj, Us

Managed the day to day operations for Verizon Wireless retail location. Supervised up to 15 Sales Consultants, Customer Service Representatives and Technicians- Conducted field training, hiring/termination recommendations, interviews, and employee development- Managed the team to surpass company goals with high-impact marketing tools, events, presentations and sales promotions - Work with Operations managers to ensure inventory was maintained- Responsible for cash management, inventory, and merchandising - Managed sales cycle including: lead development; qualify prospects; plan, analyze and develop account sales strategies, present and demonstrate products to prospects; negotiate and close contracts

Basking Ridge, Nj, Us

As a Sales consultant for Verizon, my duties included gaining new business via direct contact to Business and Consumer accounts. Would work also work with existing contracts and accounts to maintain and build relationships- Managed sales cycle including: lead development; qualify prospects; plan, analyze and develop account sales strategies, present and demonstrate products to prospects; negotiate and close contracts- 7 time Salesman/Employee of the month - Over $1.2 million in gross annual revenue ‘05

Bs, Management, Minor In Economics

Business Administration And Management, General