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@cellebrite.com
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Daniel Borgenicht is listed as Global Tier3 Manager at Cellebrite, a company with 775 employees, based in Tel Aviv District, Israel, Israel. AeroLeads shows a work email signal at cellebrite.com and a matched LinkedIn profile for Daniel Borgenicht.
Daniel Borgenicht previously worked as Global Tier3 Support Manager at Cellebrite and Customer Success Manager at Brightinfo (Content Personalization).
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AeroLeads found 1 current-domain work email signal for Daniel Borgenicht. Compare company email patterns before reaching out.
Energetic and determined leader with a passion for getting things done. Proven track record of building customer support organizations from the ground up that consistently deliver excellence. Develops customer relationships to ensure high levels of satisfaction and retention and contributes to business growth.Takes ownership of product quality as the voice of the customer in the organization. Builds clear processes, defines objectives, and provides metrics that report on efficiency and effectiveness.An established people person and leader who inspires others to be the best at what they do, develop their skills, and advance their careers.
Listed skills include Telecommunications, Ethernet, Saas, Project Management, and 7 others.
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A career timeline built from the work history available for this profile.
Hire, train, mentor, lead a team of experts responsible for solving complex issues, building customer relationships, improving product quality, collaborating with R&D to isolate root cause, and working with Product to commit to bug fixes. Close cooperation with Sales to identify at-risk customers to contribute to business targets.Achievements:☑.
Tel Aviv, Israel
Responsible for the technical and commercial success of accounts throughout the customer journey from the trial phase and through the onboarding, support, and renewal phases. Performed analysis and insights, monthly reviews, and detailed reports for customers and senior management.Achievements:☑ Implemented customer success process in Salesforce☑ Reduced.
Responsible for global customer service, including 3 teams of engineers who promoted products and services while providing outstanding support to customers. Teams solved complex routing issues, performed POCs, setup and configured international routing, and monitored networks 24x7.Achievements:☑ Successfully created 24/7 Network Operations Center☑ Reduced.
Responsible for leading 3 teams of experts including Tier3 Support, Global POCs, and Field Engineering. Teams managed complex network issues, carried out POCs for internet access solutions, implemented large-scale deployments, and carried out upgrades of communication networks.Achievements:☑ Successfully reduced product fault rates by 42% at British.
Responsible for ensuring the performance of communications equipment at key customers worldwide. Performed mass upgrades, reproduced issues in lab, created technical documentation, and handled on-site investigation of complex problems. Implemented standardized processes for commissioning and upgrades, created analysis and reporting tools for mass.
Responsible for the health and performance of relational database management systems installed at customer sites globally.
Responsible for the health and performance of TTI’s billing and fault management systems installed at customer sites globally.
Other employees you can reach at cellebrite.com. View company contacts for 775 employees →
Alec Rilee
Colleague at Cellebrite
Gloucester, Virginia, United States, United States
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Lisa Martin
Colleague at Cellebrite
Center District, Israel, Israel
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Eran Levin
Colleague at Cellebrite
Center District, Israel, Israel
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Nathalie Amaral
Colleague at Cellebrite
São Paulo, São Paulo, Brazil, Brazil
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Asaf Ramot
Colleague at Cellebrite
Petah Tikva, Center District, Israel, Israel
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Sigal Gabai
Colleague at Cellebrite
Israel, Israel
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MG
Miriam Goldstein (Yitzchaki)
Colleague at Cellebrite
Israel, Israel
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SC
Sharon Cohen
Colleague at Cellebrite
Israel, Israel
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Red El A
Colleague at Cellebrite
Wommelgem, Flemish Region, Belgium, Belgium
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AC
Adiel Cahana
Colleague at Cellebrite
Israel, Israel
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Quick answers generated from the profile data available on this page.
Daniel Borgenicht works for Cellebrite.
Daniel Borgenicht is listed as Global Tier3 Manager at Cellebrite.
AeroLeads has found 1 work email signal at @cellebrite.com for Daniel Borgenicht at Cellebrite.
Daniel Borgenicht is based in Tel Aviv District, Israel, Israel while working with Cellebrite.
Daniel Borgenicht has worked for Cellebrite, Brightinfo (Content Personalization), Divinetworks, Eci Telecom, and Allot.
Daniel Borgenicht's colleagues at Cellebrite include Alec Rilee, Lisa Martin, Eran Levin, Nathalie Amaral, and Asaf Ramot.
You can use AeroLeads to view verified contact signals for Daniel Borgenicht at Cellebrite, including work email, phone, and LinkedIn data when available.
Daniel Borgenicht is listed with skills including Telecommunications, Ethernet, Saas, Project Management, Process Management, Customer Support, Customer Success, and Salesforce.
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