Daniel Borges

Daniel Borges Email and Phone Number

ITSM Analyst @ BCA UK
Lisbon, PT
Daniel Borges's Location
Lisboa, Lisbon, Portugal, Portugal
Daniel Borges's Contact Details

Daniel Borges personal email

n/a
About Daniel Borges

Nine years of professional experience in IT Service, with excellent desktop skills,application installation/troubleshooting, hardware configuration, providing 1st, 2nd and 3rd line support. Possessing a proven ability to assist with the day-to-day running ofan IT department and its business IT systems.

Daniel Borges's Current Company Details
BCA UK

Bca Uk

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ITSM Analyst
Lisbon, PT
Website:
bca.com/sv/se
Employees:
30
Daniel Borges Work Experience Details
  • Bca Uk
    Itsm Analyst
    Bca Uk
    Lisbon, Pt
    View
  • Bca Uk
    Itsm Analyst
    Bca Uk Jan 2024 - Present
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  • Bca Uk
    Implementation Support
    Bca Uk Jul 2022 - Jan 2024
    -ServiceNow implementation support
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  • Bca Uk
    Application Support Analyst
    Bca Uk Sep 2021 - Sep 2022
    - Support EU applications on a 1st and 2nd level capacity
    View
  • Bold By Devoteam
    Senior It Application Support Specialist
    Bold By Devoteam Feb 2020 - Sep 2021
    Lisbon, Portugal
    Administration, support and application management in English by chat, telephone, email and / or remote accessUsed tools:- Cornerstone OnDemand- ServiceNow- Sharepoint- Jira
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  • Bold International
    It Application Support Specialist - Tier 3
    Bold International Dec 2017 - Feb 2020
    Lisbon Area, Portugal
    Administration, support and application management in English by chat, telephone, email and / or remote accessUsed tools: - Cornerstone OnDemand - Microsoft Office 365- ServiceNow- Sharepoint- Cisco Comunications
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  • Vortal Connecting Business
    It Support Specialist \ System Administrator
    Vortal Connecting Business Sep 2014 - Sep 2017
    - End-User support (Windows, Linux, Mac and mobile devices)- Networking configuration and monitoring- Windows Server/Mac/Laptop Setup and Configuration;- Administration of Office 365 (Users , Exchange Online, Skype for Business, SharePoint, One Drive )- Management of Active Directory infrastructure- Management of Exchange infrastructure- Management of VMWare infrastructure- Management of data center backups (Arcserv, Veeam Backup and Replication)- Maintenance of workstations and servers;- Management of Dynamics CRM Solution;- Management of Easyvista;- Verifying and applying operating system updates, patches, and configuration changes;- IT Procurement- ISO 27001 internal audits and process documentation (Information technology) -Assets management: Managing the IT purchasing workflow, ordering hardware, maintaining stock levels/capacity planning;
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Daniel Borges Skills

Troubleshooting Microsoft Office Office 365 Networking Windows Windows Server Active Directory Security Active Directory Experience Cornerstone Cornerstone Ondemand Mac And Pc Platforms Veeam

Frequently Asked Questions about Daniel Borges

What company does Daniel Borges work for?

Daniel Borges works for Bca Uk

What is Daniel Borges's role at the current company?

Daniel Borges's current role is ITSM Analyst.

What is Daniel Borges's email address?

Daniel Borges's email address is da****@****int.com

What skills is Daniel Borges known for?

Daniel Borges has skills like Troubleshooting, Microsoft Office, Office 365, Networking, Windows, Windows Server, Active Directory, Security, Active Directory Experience, Cornerstone, Cornerstone Ondemand, Mac And Pc Platforms.

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