Daniel Bisson-Routhier Email & Phone Number

United Kingdom

Remote

• Implementation / consulting of the AdaptiveWork (Clarizen) PPM system to Global clients • Pre-Sales support of the solution to potential customers / upsell new functionality• Project Management during implementation process in an agile or waterfall way• Lead the Integration to other systems when required i.e.: Jira, NetSuite, AD, Salesforce etc…• Data analysis / Requirement gathering via workshops of business needs and executing system configuration to follow customer specific processes.• Data import process / manipulation via XML / CSV / Excel• Managing Projects / Timelines / Key matrix analysis via reporting

Remote Uk

• Lead Implementation / consulting of Xactly Incent Enterprise ICM system • Analytics assistance to customers• Functional Requirement Document writing• Lead workshops with customer for requirements gathering• Prototype configuration and demonstration

Remote

• Implementation / consulting of the Clarizen system to Global clients • Pre-Sales support of the solution to potential customers • Demonstrations of the system to upsell new functionality• Project Management during implementation process in an agile way• Integration of Clarizen to other systems when required i.e.: Jira, Netsuite, AD etc..• Data analysis / Requirement gathering via workshops of business needs and executing system configuration to follow customer specific processes• Data import process / manipulation via XML / CSV• Managing Projects / Timelines• Key matrix analysis via reporting

London

• Governance of projects / portfolio within the Technology Division • Managing / Training / Mentoring junior portfolio specialists• Administration / Governance / Managing projects and timelines (Clarizen/Jira) • Collate project / initiatives audit data for auditors • Monthly review of project closure data for financial controllers• Implemented financial data analysis process for month end closure• Implemented financial data reporting from contractors to global finance• Manage and compile project / initiative related financial and KPI information by data extractions from different systems for data analysis• Jira portfolio management for planning / data analysis

Emea

• Requirement gathering of business needs and system configuration to follow customer specific processes• Data modelling and configuration Proof of Concept systems• Running a range of solution requirements workshopsUpland’s family of cloud-based project, portfolio, and work management applications empower organisations to focus resources on strategic priorities, and enable those resources to execute flawlessly.Upland is the world’s largest cloud provider of enterprise software for project, portfolio and work management. Upland is the only cloud software provider that offers a comprehensive family of applications that enable organizations to align their goals, projects and programs, optimize their resource utilization and workflows, and empower teams to collaborate and work effectively. From strategic planning to work execution, Upland drives business results for more than 1,600 enterprise clients with 300,000 active users in 50 plus countries.http://www.uplandsoftware.com/

United Kingdom

• Implementing the Clarizen system which is a Project Portfolio Management system• Managing Projects / Timelines• Delivering Admin training to System Administrators• Requirement gathering of business needs and system configuration to follow customer specific processes• Running a range of solution requirements workshops• Reporting requirements analysis and reporting specification documentation

• Requirement gathering of business needs and system configuration to follow customer specific processes• Data modelling and configuration Proof of Concept systems• Running a range of solution requirements workshopsUpland’s family of cloud-based project, portfolio, and work management applications empower organisations to focus resources on strategic priorities, and enable those resources to execute flawlessly.Upland is the world’s largest cloud provider of enterprise software for project, portfolio and work management. Upland is the only cloud software provider that offers a comprehensive family of applications that enable organizations to align their goals, projects and programs, optimize their resource utilization and workflows, and empower teams to collaborate and work effectively. From strategic planning to work execution, Upland drives business results for more than 1,200 enterprise clients with 300,000 active users in 50 plus countries.http://www.uplandsoftware.com/

• Requirement gathering of business needs and system configuration to follow customer specific processes• Data modelling and configuration Proof of Concept systems• Running a range of solution requirements workshopsUpland’s family of cloud-based project, portfolio, and work management applications empower organisations to focus resources on strategic priorities, and enable those resources to execute flawlessly.Upland is the world’s largest cloud provider of enterprise software for project, portfolio and work management. Upland is the only cloud software provider that offers a comprehensive family of applications that enable organizations to align their goals, projects and programs, optimize their resource utilization and workflows, and empower teams to collaborate and work effectively. From strategic planning to work execution, Upland drives business results for more than 1,200 enterprise clients with 300,000 active users in 50 plus countries.http://www.uplandsoftware.com/

Reading, United Kingdom

• Implementing the Planview application which is a Project Portfolio Management system• Managing Projects / Timelines• Delivering Admin training to System Administrators• Requirement gathering of business needs and system configuration to follow customer specific processes• Data modelling and configuration Proof of Concept systems • System interface requirements analysis and specification documentation• Liaising with an offshore development team to deliver interfaces / solutions for the Planview system• Database activities including troubleshooting and problem resolution• Running a range of solution requirements workshops• Reporting requirements analysis and reporting specification documentation

• Implementing the ScheduALL application which is a real-time Enterprise Resource Management (ERM) solution that simplifies the administration of facilities, equipment, asset libraries, personnel scheduling, bidding, billing and payments for the broadcast, media and entertainment industries • Supporting & delivering solutions to customers onsite or via remote access • Delivering Admin & User training courses to customers• Requirement gathering of business needs and system configuration to follow customer specific processes• Data modelling Proof of Concept systems / Managing Projects / Timelines• Demonstration of the solution for Sales Demonstrations• Creating bespoke reports with Crystal Reports• ScheduALL Fundamentals and Advanced certified

• Providing IT support / services to consumers and businesses in the SME market • Supporting & delivering solutions to customers onsite or via remote access • Delivering user training to customers • Managing / Training / Mentoring a support technician• Increased businesses profitability, productivity and efficiency by resolving their computer issues • Delivering Managed Services solution to monitor, maintain and manage individual PCs or business networks • Delivering SaaS solutions to customers• Marketing business to improve profitability

• Identify customers’ business requirements, configuring Siebel On Demand and migrating data for importing into the system• Supporting & delivering to customers onsite or via web conferencing • Managing Projects / Timelines• Demonstration of the solution• Assisting partners in delivering the solution to their customers• Creating bespoke reports with Siebel Analytics• Delivering Admin & User training courses to customers• Courses attended - Admin Essentials, Workshops and Advanced Report writing

• EMEA Technical Pre Sales assisting the Sales Team• Answering requests for proposals (RFP, RFI, RFQ)• Presentation of technical offers and consulting services to Operators and Enterprises• Training provided to customers and new staff• Exhibition attendance / Lead Generating• Technologies involved: GSM, CDMA, GPRS, OTA, OMA-DM, OMA-DS, SyncML

• Line of Business Management for the Public Sector Mobile Solutions Team • Revenue Forecasting• Project assignment to Mobile Consultants • Pre-Sales assistance to the Sales Team• Project Management of multiple mobile solution projects to County, District and Borough councils (Prince2 methodologies)• Implementation / Supporting / Training of mobile solutions to the Public Sector I.e. Revenues and Benefits, Housing and Social Care

• Responsible for leadership & direction for a team of 3 developers and 3 customer support specialists; creating integrated account solutions, telephony integration & functionality to CRM/eCRM solutions. • Completed full development & project lifecycles delivering within budget & timescale • Developed overall strategic programme plan with inter project/department dependencies • Ensured all testing requirements, specified & executed for all stages inc UAT• Implemented programming protocol and best practise and standardised solutions• High standards of user interaction, translating user requirement into technical solutions • Developed effective applications with full reporting, analysis & utility functionality• Resolved complicated customer issues, either by phone, email or at client sites• System administration of Windows 2000 server and Exchange 2000 with Win 2000 and XP clientsOther Positions Held: Senior Analyst Programmer

Post-Grad Diploma, Information Technology

Medical Laboratory Technologist, Medical Laboratory Technologist