Daniel Shapiro Email & Phone Number
@q.com
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Who is Daniel Shapiro? Overview
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Daniel Shapiro is listed as Senior Vice President, Strategic Partnerships & Brand Relationships at Red Points at Red Points, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at q.com and a matched LinkedIn profile for Daniel Shapiro.
Daniel Shapiro previously worked as Senior Vice President, Strategic Partnerships and Brand Relationship at Red Points and Vice President, Strategic Partnerships & Brand Relationships at Red Points. Daniel Shapiro holds Bs, Economics from University Of Utah.
Email format at Red Points
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AeroLeads found 1 current-domain work email signal for Daniel Shapiro. Compare company email patterns before reaching out.
About Daniel Shapiro
Customer Advocate | Collaborative Leader |Strategic ThinkerI’ve worked in several industries over the past 30 years - all focused on providing exceptional customer service and/or cutting-edge eCommerce security. My passion in business has always been the customer. No matter what position I hold or in what industry, I always ask “what needs to be done to provide the best customer service experience possible.” I’ve learned that if we do the right thing for the customer, everything else falls into place. Such a customer/client focus will lead to increased revenue, enhanced company and brand reputation, and increased customer retention. I’ve also come to appreciate the power of technology, the value of building exceptional partnerships, and the importance of building global teams who have just the right combination of technical skills and a passion for the customer to increase the overall value proposition of the business. My role in business has been to help solve complex issues in major organizations as well as in smaller companies. This is what makes me want to go to work every day.
Listed skills include E Commerce, Analytics, Business Strategy, E Payments, and 16 others.
Daniel Shapiro's current company
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Daniel Shapiro work experience
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Vice President, Strategic Partnerships & Brand Relationships
Director, Global Strategic Partnerships
Senior Manager, Global Executive Escalations / Social Media Customer Care
- Implemented root cause assessments and technology offerings to improve customer/client experience
- Led cross-function teams, C-level stakeholders to resolve escalations, implementing site-wide enhancements reducing friction points
- Resolved global senior-level escalations, managing leading teams internationally
- Developed operations strategies, improving CSAT, NPS, and total customer experience
- Led analytics team to track insights, identify and leveraged robust KPIs to drive change
Senior Manager, Brand Protection/Anti-Counterfeits
- Managed multiple teams internationally to disrupt counterfeiters, improving GMV and customer experience
- Worked with internal & external detection teams as well as stakeholders at multiple commercial brands
- Managed teams to develop risk rules, and use technology to sift through 1B+ eBay listings
- Created partnerships with data science teams to build models to detect counterfeits, mitigating legal risk
Manager, Global Asset Protection
- Led global operations teams supporting eCommerce in fraud prevention/risk assessment
- Managed effort to change organization culture from reactive to proactive focus
- Improved dashboard analytics, metrics, leading to improvements and team efficiencies
- Developed set of core competencies to allow career advancement at eBay
President/Ceo
- Led chain of high-end, customer-focused luggage/gift stores
- Influenced operations, management/employee training to deliver highest customer care
- Led marketing, merchandising, logistics, financial oversight
- Managed 150+ vendors/service providers with primary focus to provide superior customer service
- Sample results: sales increased 30%; high-end stores expanded into multiple states
Buyer - Athletic Shoes
- Worked at national headquarters of major department store as Senior Buyer for fast growing division.
- Improved department margins, increased operating budget due to focus on customer needs
- Developed/mentored staff, resulting in increased engagement, reduced turnover
- Managed $39M in sales; administered $15M budget
Merchandise Manager
Daniel Shapiro education
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University Of Utah
Frequently asked questions about Daniel Shapiro
Quick answers generated from the profile data available on this page.
What company does Daniel Shapiro work for?
Daniel Shapiro works for Red Points.
What is Daniel Shapiro's role at Red Points?
Daniel Shapiro is listed as Senior Vice President, Strategic Partnerships & Brand Relationships at Red Points at Red Points.
What is Daniel Shapiro's email address?
AeroLeads has found 1 work email signal at @q.com for Daniel Shapiro at Red Points.
Where is Daniel Shapiro based?
Daniel Shapiro is based in Salt Lake City Metropolitan Area, United States, United States while working with Red Points.
What companies has Daniel Shapiro worked for?
Daniel Shapiro has worked for Red Points, Ebay, Shapiro Luggage Corporation, and Macy'S.
How can I contact Daniel Shapiro?
You can use AeroLeads to view verified contact signals for Daniel Shapiro at Red Points, including work email, phone, and LinkedIn data when available.
What schools did Daniel Shapiro attend?
Daniel Shapiro holds Bs, Economics from University Of Utah.
What skills is Daniel Shapiro known for?
Daniel Shapiro is listed with skills including E Commerce, Analytics, Business Strategy, E Payments, Fraud, Marketing Strategy, Product Management, and Retail.
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