Daniel Buller Email & Phone Number

San Diego, CA, US

San Diego, California, United States

Greater San Diego Area

• Social media content strategy
• Email marketing
• Photography and videography

Greater San Diego Area

• Assisting digital marketing manager with day-to-day duties
• Content creation and design for social media platforms including Facebook and Instagram
• Running Facebook ads for brand awareness with strong CTA
• Analytic report writing
• Sales and brand awareness
• Creating client project and scope of work proposals

Greater San Diego Area

• Internal IT support for all FIT Solutions departments, from engineers to Procurement, Finance and Sales
• Creating and providing data analytics by means of ConnectWise and Brightgauge application suites
• Deploying IT tools across the company and providing education and training for best use

Greater San Diego Area

• Worked as part of a small, dedicated team of engineers supporting clients across a range of industries including healthcare, travel, energy and more
• Providing multi-tiered technical support
• Consulting services for best practice IT

Greater San Diego Area

• Migrating service accounts on Tapestry servers to Cyber Ark, password storage platform
• Ensuring the processing and management of business critical information
• Regular communication with various teams and departments for minimal downtime on systems
• Creating documentation, detailing company procedures going forward from the Boeing company merger

London, United Kingdom

• Senior desktop and infrastructure support to a range of sectors including the fiduciary, education and software industries
• I dissolved the corporation in 2019 following my relocation from the UK to the US the year prior

Greater San Diego Area

• Providing system administration for over 100 users locally and externally across Windows Server 2008 / 2012 platforms, Windows 7-10
• Administering and supporting vSphere environment (upgrades, data stores, ESXi, host management)
• Exchange 2010 management, upgrades
• GPO management and administering
• Providing consulting services

London, United Kingdom

• Based at Intertrust Group's London office (formerly SFM Europe), providing senior desktop and infrastructure support to several hundred users of all levels across EMEA.
• On-site technical support for three infrastructure system migration.
• Monitoring and responding to backup, storage / file server, printer alerts
• vSphere administration - VM configuration, host and data store administration and maintenance
• Veeam replication and backups
• Symantec Backup Exec - monitoring and administrating global backups

London, United Kingdom

• Senior technical support working in a team of eight engineers
• Supporting approx. 500 users over 10 sites on Dell laptops & PCs, running Windows 7 & 10, Office 2010, 2013, 2016, 365.
• Administered Windows Server 2012 Active Directory domain users & computer accounts
• Office 365 Administrator
• Administered Microsoft Exchange 2010 & Office 365 accounts & distribution groups
• Administered VPN, remote access support

London, United Kingdom

• Contracted by Lanware (MSP), working on the Mitsui Sumitomo/ MS Amlin service desk
• 1st & 2nd line support to approx. 500 users at MS Amlin (formerly Mitsui Sumitomo Insurance), as well as Lloyds of London insurance market in Central London
• Technical support by phone, email, in-person
• Supervised 1st line engineers & conducted weekly training sessions, training and mentoring new starters to the team
• Administered and supported Windows 2008, 2012 users & computers
• Administered and supported users within a Citrix environment with thin-terminals (WYSE)

Enfield, United Kingdom

• First point of call for troubleshooting and change requests by phone, email and in-person, 700+ across eight sites (UK and abroad - EMEA, North and South America)
• Role included 1st/ 2nd/ 3rd line activities
• Working with senior engineers to resolve issues in a timely and efficient manner
• Documenting and communicating known fixes to our knowledge base for reference
• Creating, installing and configuring VMs in a VMWare vCenter environment
• Linux-based OS (CentOS, Red Hat), Ubuntu

Kingston Upon Thames, United Kingdom

• University gap-year work placement
• PC and laptop support
• Installing and configuring PCs and laptops with Windows 7 OS
• DHCP and DNS administration
• Maintenance of the LGfL web presence and portal including the Content Management System - created content used in live environment for education
• Supported 2,500 LGfL-associated schools in London with LGfL online content and products