Dan Wadsworth Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois

• Worked in the galley preparing food and serving dishes
• Hosted up to 149 passengers aboard excursions on a 100’ boat
• Narrated cruises
• Handled confidential information and materials such as bank information, addresses, and daily clerical transactions
• Preformed calendar management scheduling outbound charters for three vessels each running up to three trips a day
• Screened visitors, calls, and emails

Warwick, RI

• Proven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues
• Adapted to new software and hardware in a fast pace, ever-changing environment that covered 7 hospitals with multiple campuses
• Quickly promoted from training to On Call team due to extensive knowledge of IT help desk ticketing system and help desk software

New London/Norwich, Connecticut Area

• Greeting and seating guests
• Clean windows and tables
• Run the board and seat guests while maintaining a good rotation for servers
• Take names for the wait list and give and receive pagers
• Answer phones to take call-ahead seating arrangements
• Inspect and clean bathrooms periodically throughout the hour

• Packed and unpacked the catering van
• Organized utensils and kitchen equipment for use during events
• Catered events such as weddings, funerals, and corporate events
• Prepared and plated hors d’oeuvres
• Walked hors d’oeuvres around the event for guests to taste
• Washed used dishes and equipment

• Lead a team of over 20 QA testers in testing sessions
• Performed testing on new features, reported issues, and potential fixes
• Attended meetings to discuss the state of the team, and to design new features

Bachelor'S Degree, Cyber Threat Intelligence And Defense

Activities and Societies: Upsilon Pi Epsilon

High School Diploma

Activities and Societies: Chamber Orchestra, President of the WHS Chamber Orchestra