- Negotiated and signed ad sale contracts committing to values in excess of £200 thousand in quarterly spend.- Managed over 100 high-value client accounts worth in excess of £3 million in annual revenue.- Identified and onboarded new, potential high-value clients through research and outreach.- Collaboarted and communicated daily with advertising agencies in both direct and client representative capacities. - Regularly executed, analysed and optimised advertising programs using… Show more - Negotiated and signed ad sale contracts committing to values in excess of £200 thousand in quarterly spend.- Managed over 100 high-value client accounts worth in excess of £3 million in annual revenue.- Identified and onboarded new, potential high-value clients through research and outreach.- Collaboarted and communicated daily with advertising agencies in both direct and client representative capacities. - Regularly executed, analysed and optimised advertising programs using internal tools and dashboards, such as Salesforce and Ads Campaign Manager.- Built and developed high-trust relationships with advertisers via prompt troubleshooting and resolving of issues in a timely and productive manner via both email and phone support.• Utilised expert industry knowledge to stay on top of latest product trends, updates and industry best practices. Show less

- Managed and escalated internal requests from Account Managers and high-value search clients.- Utilised expert SEO knowledge to monitor high-value client accounts, analyse incomings and performance and provide optimisation suggestions.- Utilised various platforms (Excel, PowerPoint, Power BI) to effectively analyse data and create client facing reports to display findings and results to wider sales team and Microsoft clients.- Assisted in the recruitment, training and development… Show more - Managed and escalated internal requests from Account Managers and high-value search clients.- Utilised expert SEO knowledge to monitor high-value client accounts, analyse incomings and performance and provide optimisation suggestions.- Utilised various platforms (Excel, PowerPoint, Power BI) to effectively analyse data and create client facing reports to display findings and results to wider sales team and Microsoft clients.- Assisted in the recruitment, training and development of new team members. Show less

- Applying first class customer service skills to ensure complete customer satisfaction.- Communicating effectively with customers through both telephone and email to identify and resolve any queries or issues on a first contact basis.- Utilising various tools, including Microsoft Word, Excel and PowerPoint to ensure the effective use of all processes and tools in line with company practices and procedures.- Advising customers with regards to home and motor insurance products and… Show more - Applying first class customer service skills to ensure complete customer satisfaction.- Communicating effectively with customers through both telephone and email to identify and resolve any queries or issues on a first contact basis.- Utilising various tools, including Microsoft Word, Excel and PowerPoint to ensure the effective use of all processes and tools in line with company practices and procedures.- Advising customers with regards to home and motor insurance products and services. Show less

- Ensuring complete customer satisfaction through assisting with sales, queries and resolving any issues.- Meeting and exceeding daily and quarterly sales targets.- Using Excel data entry and reporting to identify and order suitable stock replenishments.

- Ensuring high levels of customer satisfaction through assistance regarding sales and queries.- Using till points for both sales and refunds.- Resolving customer queries over the phone in relation to online ordering system.

- Conducting extensive market desk research online in relation to company projects involving app and website creation.- Communicating daily with colleagues and outside clients through Skype and email.- Using Google Analytics, and other analytics tools, to analyse and interpret various data and statistics.- Compiling reports through Microsoft Excel and PowerPoint to illustrate research results.- Presentation of results and key findings from various research projects to company… Show more - Conducting extensive market desk research online in relation to company projects involving app and website creation.- Communicating daily with colleagues and outside clients through Skype and email.- Using Google Analytics, and other analytics tools, to analyse and interpret various data and statistics.- Compiling reports through Microsoft Excel and PowerPoint to illustrate research results.- Presentation of results and key findings from various research projects to company management and stakeholders. Show less