Daniel Byrum Email & Phone Number

Greenville, North Carolina, United States

Oversees, executes, and manages all transactional, budgetary, and regulatory aspects of College of Engineering and Technology (CET) grantsLiaises with faculty principal investigators engaged in funded projects, departmental offices where day-to-day transactions are executed, the Dean’s office, and a range of central university officers responsible for post-award grant administration. Manages internally- and externally-funded summer salary awards, creates summer salary calculators, and request grant approval before entering EPAF for summer salary.Meets with PIs initially and regularly to review award terms and conditions, review grant expenditures and spending plans, and resolve and troubleshoot problems.Maintains databases of awards and current effort commitments, including cost-sharing commitments.Maintains grant financial records.Tracks the timely and appropriate establishment of new sponsored research accounts; provides regular financial reports and projects on awards and award accounts. Assures and monitors compliance with University and sponsor regulations, policies and guidelines.Assists in the development and oversight of policies and procedures related to post-award grants management. Identifies and resolves operational issues.Maintain in-depth knowledge of federal and State regulations, including 2 CFR 200, FAR, North Carolina Laws and UNC System policies; and in-depth knowledge of cost accounting and audit standards.Foster a culture of collaborative research administration for the Institute, developing solutions for post-award issues in all areas of project management, award administrative and financial management, effort reporting, revenue management, project close-out and audit.Participate effectively in review and development of institutional policy and procedures to ensure application of best practices.Lead strategic planning for research administration, providing data and insights that support executive level steering.

Greenville, North Carolina Area

- I only applied for this job because my supervisor (still my supervisor in this role) asked me to. While I wanted this job, I didn't intend on applying since I hadn't been in my previous role for very long.Manage all College of Engineering and Technology (CET) accounts and assist in the creation of any other accounts. Budget management includes keeping track of daily spending and encumbrances in Excel and Banner. Accounts include: state operating budget, the college foundation budget, research budget, F&A, reallocation, education and technology fee funding and CET student fee funding. Analyze budget data, solve problems, create reports, complete a monthly review/reconciliation of all accounts, complete budget transfers and journal entries.Work with the Dean of the College to determine funding that is to be transferred from the college fund into departmental operating budgets. Monitor all College and department accounts for negative balances. Ensure that the departments maintain good financial accounting methods and are in compliance with monthly departmental review standards. When there is a budget cut, advise the Dean regarding funds available for a cut. Create reports for various financial data for the Dean and Associate Deans and provide updated versions weekly.Main ordering entity for the College and the Dean’s Office. This includes all PORT (SciQuest) orders, most credit card orders, and direct pays (to reimburse faculty for purchases).Work with outside industry to get quotes and find best prices/terms. Create purchases orders, contracts, and facilitate payment. Also create and distribute invoices for projects.PORT Approver for all purchases within the College and approves all journal entries. Serves as the ProCard (ECU issued credit card) reconciler for the College.

Greenville, North Carolina Area

Monitored all of the College’s grants in Ramses and made Excel reports for the Associate Dean for Research showing grant proposals and awards by department and by faculty member. Assisted faculty members with questions and issues, primarily post-award.Office Coordinator, Grants Coordinator, Accounts Manager and Assistant to the Director for the Center for Sustainable Energy and Environmental Engineering (CSE3)Developed and maintained budget spreadsheets in Excel of expenses for CITE and CSE3, including grants housed in the CSE3. This included being knowledgeable on spending restrictions for the various fund types, including state operating, foundation, F&A and different grant sponsors. Maintained files for physical documentation of all expenses. Reconciled each spreadsheet to Banner and the Monthly Departmental Review report from e~Print each month. Kept Principal Investigators and directors updated on relevant financial information.Completed Electronic Personnel Action Forms (EPAFs) in Self-Service Banner for hiring of student workers, including graduate assistants and flat-rate students. Completed EPAFs to pay faculty that completed jobs for CITE, salary buyouts, and summer supplemental pay for faculty. Handled/completed all of the physical paperwork for these actions, including various forms and contracts.Responsible for certifying effort of faculty and student workers that were paid from CSE3 grants in the MAXIMUS Effort Reporting System (ERS).Handled travel arrangements and reimbursements for faculty working on CSE3 grants and CITE projectsPurchased supplies and paid for various things for faculty either through our internal purchasing system, PORT (SciQuest), or with my university issued credit card.Performed general office duties for the CSE3, including being the first point of contact on the main phone line, reserving spaces for events and reimbursing guests for travel, food and lodging expenses.

Work From Home

This position included the responsibilities of my job as an Internet Support Technician I. This position also took calls from customers who had called multiple times within a short period of time. Speaking to a more experienced technician greatly increased the chance that all issues were properly identified and rectified on that call.I also fielded calls from our field technicians and lower level technicians and assisted them with various issues.Reason for Leaving (to explain the gap in employment): I was offered another position when I resigned from this job. Unfortunately, that job ended up not working out and it proved much more difficult than I hoped to find another job.

Remote

I fielded customer calls, which required regular problem solving, as I was responsible for identifying their needs and providing solutions in a timely manner. Most calls involved customers having trouble with their internet and home phone services. The majority of calls were easily handled by myself, but I did at times have to coordinate with other departments and use teamwork to fix issues that were beyond my control. This was most common with new services and having to work with programming if some of the programming wasn't done correctly. I would also have to work with the billing department when there was a problem with the initial order.I was responsible for being knowledgeable on the equipment, systems and many programs on CenturyLink's end, including Remedy.Since the problem was not always something on the CenturyLink side of things, I also had to know about home networking, as well as a variety of consumer electronic devices from both a hardware and software standpoint. This includes an advanced knowledge of all Windows versions after Windows ME and most versions of Mac OS. In addition to computers, I also had to be knowledgeable on tablets, smartphones, video game consoles, printers/all-in-ones, routers and smart TVs.Given the nature of the job, customers typically ranged from unhappy to very angry and I was always able to maintain a kind and professional attitude and tone.Exceptional written and verbal communication was required when dealing with both customers and colleagues.I also had to demonstrate great data entry skills as I was required to notate and document, in detail, each customer contact. This included confidential information about each customer.I was judged monthly on various metrics, such as the amount of field technicians sent out, if the caller had to call back within a certain time frame, how the customer rated me if they chose to complete a brief survey and my average call time.

Greenville, North Carolina Area

I worked the longest shifts and was one of three servers per shift that remained during non-peak hours. This included me getting there before other servers and doing the necessary tasks to ensure that we were ready to open in the morning.I trained the majority of new server hires.I did have some team leader and supervisor type responsibilities in that I had to ensure that other servers did their side duties throughout their shifts and ask them to do it if they weren't on top of it. I also had to assign each server some sort of task that contributed to the cleanliness of the restaurant at the end of their shifts and check that it was done properly. I also had to check that they did all of their other duties that they were required to do at the end of their shifts.This job required me to deliver excellent customer service while also being able to multitask.I processed each customer's payment.I helped out and worked as a host, line cook, salad maker, bus boy and dishwasher if the need arose.

Greenville, North Carolina Area

- This internship was only for a single semester and it was worth 3 credit hours towards my MBA. I developed an operations manual, electronic forms, applications and other documents.I assisted in the interview process of new translators, scheduling and planning.I performed customer follow-ups and handled all incoming phone calls.I recorded relevant data, maintained files, including financial information and also created reports.I assisted with monitoring and ordering supplies.I also scanned, printed and faxed various documents. My duties required advanced usage of Microsoft Office software including Word, Excel, Access, PowerPoint and Outlook.

Ahoskie, Nc

I processed grocery and utility bill payments for customers.I helped out as a bag boy, produce worker and stocker occasionally.

Master Of Business Administration (M.B.A.), 3.64 Gpa

Activities and Societies: Beta Gamma Sigma Honor Society

Bachelor'S Degree, Business Administration And Management, General, 3.5 Gpa

Activities and Societies: Beta Gamma Sigma Honor Society