Daniel Ramos Email and Phone Number
"It always seems impossible until it's done." 👨🏿⚖️ Nelson Mandela🇧🇷💻🎓⚡️🔜🔖📝🔓⚙️🇨🇦With a WES-recognized four-year Bachelor's Degree in Electrical Engineering, a candidate for EIT (studying for FE exam/expected March 2025) with ENS and extensive experience in IT consulting, maintenance, and management, I bring a diverse skill set.👨🎓 Embracing my humble beginnings and facing various challenges, including growing up in a low-income family and currently working to relocate to another country, I have achieved remarkable success in my career. This success is evident in my early started career. My family legacy, from my mother studying by candlelight due to a lack of resources to my founding and operating a dynamic IT consulting company, is a testament to my dedication, perseverance, hard work and studies.👨🏫 My internship at Neoenergia provided hands-on experience in electrical engineering. I had the honour of revising and updating all 41 estate-wide power substations' CAD diagrams and, subsequently, the Federal District power network using the Bentley Microstation. 👨✈️ My previous roles as a professional bilingual driver at an international diplomatic mission and transportation and logistics operations manager during the 2014 FIFA World Cup were diverse and demanding. They not only honed my language skills but also tested my adaptability and management abilities. With a solid academic foundation in engineering and a proven ability to excel in various professional environments, I am well-equipped to take on new challenges and deliver impactful results.👨💻 As an IT Specialist at Campos Informática DF, I founded and operated a successful IT consulting company, overcoming challenges such as starting from scratch. This experience allowed me to deliver comprehensive solutions to individuals and small to medium-high-class businesses, including some of Brazil's top-ranking tax law firms. My track record includes a 99% reduction in average problem resolution time and recurrence due to my accurate expert troubleshooting. In addition, my experience as a contractor at Sacha Calmon Misabel Derzi Consultores e Advogados allowed me to excel in managing maintenance schedules, implementing disaster recovery prevention, and optimizing network infrastructure.💡Despite my challenges, I've always maintained a resilient spirit, a determination to succeed, and a commitment to excellence in every endeavour. My journey is a testament to the power of believing in your dreams and pursuing one's passions despite adversities or what others think and say.
Campos Informática Df
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User Support Technician SpecialistCampos Informática Df Mar 2014 - PresentBrasília, Distrito Federal, BrasilSuccessfully founded and operates a dynamic IT consulting company catering to individuals and small businesses with comprehensive hardware and software solutions. I have a proven track record of effectively identifying and resolving intricate technical problems using a hands-on approach. Cultivated a sharp troubleshooting aptitude for addressing related issues, resulting in a 99% reduction in average problem resolution time and recognized for exceptional customer service skills, regularly receiving glowing feedback from satisfied clients. I maintained an impressive 95% client retention rate through prompt communication, timely issue resolution, and proactive support.• Design, develop, test, implement, integrate and oversee IT systems;• Collect and analyze data to identify areas for improvement within an organization's IT infrastructure;• Review existing IT systems and internal processes;• Develop, implement and apply policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems and to ensure that all systems and processes meet organization standards and user requirements;• Develop quality assurance procedures and tests for the development and improvement of new and existing systems;• Identify, analyze and document discrepancies and ensure that appropriate adjustments are made;• Perform preventive maintenance tasks on computer systems; -
It ConsultantSacha Calmon - Misabel Derzi Consultores E Advogados Jun 2014 - PresentBrasília, Federal District, BrazilAs a contractor, I effectively managed maintenance schedules for all company IT hardware, utilizing my skills in computer assembly, computer software/network troubleshooting, and advanced troubleshooting. This resulted in a 20% decrease in downtime and significantly improved overall performance. I proactively identified and resolved potential general issues, leveraging my expertise in remote/in-place Desktop Help Desk and Microsoft Windows XP/Vista/7/10/11, resulting in a 30% decrease in outages and increased overall systems reliability. Additionally, I developed, implemented, and trained personnel on disaster recovery prevention using cloud technology, which led to a remarkable 50% reduction in data loss in the event of a system failure. My proficiency in planning, implementing, and managing small to medium networks and Linux/Windows servers proved instrumental in these achievements.• Design, develop, test, implement and oversee IT systems;• Collect and analyze data to identify areas for improvement within an organization's IT infrastructure;• Review existing IT systems and internal processes;• Identifying, analyzing and documenting discrepancies to ensure that appropriate adjustments are taken;• Perform preventive maintenance tasks on computer systems;• Reuse of parts of failed systems on upgrading the remaining systems, saving so far more than R$ 10.000,00 in upgrade investments; -
Information Technology Support ConsultantVelloza Advogados Associados Jun 2018 - PresentBrasília, Federal District, BrazilAs a contractor, I effectively managed maintenance schedules for all company IT hardware, utilizing my skills in computer assembly, computer software/network troubleshooting, and advanced troubleshooting. -
Electrical Engineering InternshipNeoenergia Brasília Sep 2021 - Dec 2022BrasíliaElectrical engineering intern at a subsidiary of Iberdrola Corp., the only and largest electric power company in the capital of Brazil, Brasília. Updating electrical drawings of substations and the city's system, scheduling maintenance shutdowns, performing calculations and suggesting possible best maneuvers and procedures, supporting implementation and training on the company's first "big jumper," assisting in the maintenance of mobile equipment, such as internal combustion and manual forklifts.• Conduct research and CAD representation (as-built, single line diagrams) into the operation of Brasilia's electrical distribution network, electrical substations, and its components, instrumentation and control systems, equipment, and components for programming scheduled maintenance and expansion plans;• Investigate all electrical substations of the network maneuvers and operations manual to ensure safe and proper operation;• Evaluate maintenance contract documents and report on them to support future decisions;• Responsible for correctly operating the city's first Big Jumper, ensuring the proper procedure was followed before the operation, saving the R$3.000.000,00 investment in the equipment from misuse. Successfully, for the first time in the country (this equipment version), in collaboration with the designer, the fabricator, and collaborators, operated it, saving more than 1.000 clients from power disconnection for 10 hours just on the first use. -
Information Technology ContractorManeira Advogados Mar 2016 - Apr 2016Brasília, Federal District, BrazilDeveloped and implemented the network/telephony/server rack: network infrastructure finalization, all TV and all computer assembly/installation. -
Professional DriverMalaysia Embassy In Brazil Sep 2014 - Feb 2016BrasíliaResponsible for providing safe, efficient and effective service to the embassy ambassador, staff and delegations. Maintain vehicles that are always clean and in good working order, and follow regular maintenance schedules. Translate from Portuguese to English as needed to assist the mission. Responsible for providing safe, efficient and effective service to the embassy ambassador, staff and delegations. Maintain vehicles that are always clean and in good working order, and follow regular maintenance schedules. Translate from Portuguese to English as needed to assist the mission.
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Transportation Operations ManagerSuprematur May 2014 - Jul 2014Brasília, Federal District, BrazilSuccessfully managed the teams in the reception of international tourists at the airport and drove English-speaking tourists and big company directors to the 2014 FIFA World Cup events. -
Logistics ManagerVertro Vidros Jul 2012 - Dec 2013Brasília, Federal District, BrazilManaged fleet schedules, orders and deliveries. Acted as a glazier in small jobs, including cutting and installation.
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Civil Engineering InternConstrutora Guariento Jul 2011 - Jun 2012Brasília, Federal District, BrazilMonitored and delivered daily reports on the progress of several company projects and reorganized the construction company's warehouse and stock.
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Call Center TelemarketerMontana Soluções Corporativas Jan 2002 - Dec 2004Brasília, Federal District, BrazilSell products to the end consumer (outsourced bank).
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Call Center TelemarketerCall Contact Center Jan 2000 - Dec 2001Brasília, Federal District, BrazilRespond to various customer requests (outsourced telebanking). -
Sales ManagerHigh Tech Informática Aug 1999 - Dec 1999Brasília, Federal District, BrazilManage the sales and post sale to the end client.
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WebmasterZé Dilone Web Studios Jan 1995 - Jul 1999Brasília, Federal District, BrazilDevelop/maintain/manage websites and their servers, built using Macromedia DreamWeaver/FireWorks, to deploy DHTML websites enriched or entirely made using Flash 4.Electronic music composition for the websites.Support and maintenance of the company computers.
Daniel Ramos Education Details
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🇨🇦 3.39 🇧🇷 8.25 -
Transferred To Universidade Cruzeiro Do Sul. -
IesplanPersonal Conditions Interupted The Studies. -
Colégio ObjetivoHigh School
Frequently Asked Questions about Daniel Ramos
What company does Daniel Ramos work for?
Daniel Ramos works for Campos Informática Df
What is Daniel Ramos's role at the current company?
Daniel Ramos's current role is AI Systems Architect | Electrical Engineer 🇧🇷| Experienced IT User sup. | Proactive Troubleshooter | Gigawatts of sparkling precise solutions. Eternal discovery journey with digital life! |🎩 💻 | 👨🎓☀️👷🏼💡| 🎹🎮.
What schools did Daniel Ramos attend?
Daniel Ramos attended Universidade Cruzeiro Do Sul, Anhanguera Educacional, Iesplan, Colégio Objetivo.
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