Daniel Cappello Email & Phone Number

São Paulo E Região, Brasil

São Paulo E Região, Brasil

São Paulo E Região, Brasil

- Especialista de sinistro do todos os ramos, especialmente Riscos Operacionais, Risco de Engenharia, Responsabilidade Civil Geral e Transportes- Analise de riscos empresariais e proposta de soluções de coberturas de seguros e processos de minimização dos riscos

• Reporting to the President, managed a team of 50 employees in three branch offices (Rio de Janeiro, Porto Alegre and Campinas).
• Managed and defined a new organizational structure in the Property & Casualty claims adjustment area.
• Redefined processes and distributed tasks that increased revenues in the area from R$ 3.5 million to R$ 6 million.
• Ensured compliance with terms and procedures defined with each surety, reducing the claims adjustment time frame and ensuring delivery quality, as well as managed expenses.
• Was a member of the management team where strategic company decisions were made.
• Participated in special committees for restructuring operations, participating in the integrated control nucleus and development of the new workflow-based system, which provided for more effective management of the.

• Reporting to the Director Vice-President of Claims and leading a team of 15 professionals, was responsible for handling Property/Liability, Life and Marine claims, as well as Property and Marine loss reimbursement.
• Developed and implemented a new organizational structure for the claims department for other insurance lines.
• Monitored and controlled claim costs and reserves.
• Participated in the claims committee for purposes of defining policies and actions to be adopted.
• Structured the department and played an active role in training employees.
• Implemented a simplified adjustment project among the Property team, reducing the average adjustment period from 60 down to 15 days. Reduced the average cost per process from R$ 2,200 down to R$ 1,800, generating.

• Reporting to the Business Director and managing a team of 14 professionals, was responsible for handling Property/Liability, Life and Marine claims, as well as Property and Marine loss reimbursement processes, and.
• Controlled the claims legal area, defining the defense strategy and analyzing out-of-court settlement proposals.
• Conduced with external lawyers a complete review of lawsuits, identifying those with major loss potential and proposing agreements. Such project allowed for a 20% in the payment amount in the event of judicial.
• Monitored claim reserves.
• Developed the claims department unification project, strengthening the area by optimizing work and providing customers access to information.
• Offered technical support on Marine claims to other offices in Latin America.

• Reporting to the Claims Director and managing a team of 6 professionals, was responsible for handling Property/Liability and Auto claims, as well as Property and Marine loss reimbursement processes.
• Managed the claims legal area, defining the defense strategy and analyzing out-of-court settlement proposals, including legal actions.
• Was responsible for claim reserves, controlling costs, analyzing and paying claims, and service providers.
• Prepared monthly reports regarding the claim department’s performance and main cases to the Miami regional office.
• Participated in the adjustment of big risk claims involving international transport and high-class client assets, working with highly specialized brokers.
• Was responsible for creating a service network for Personal Line customers.