A+ CertifiedSubject Matter Expert Of Support on first and Second LevelExperience in High quality costumer serviceKnowledge managementTechnical writerOn site tech
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Analista De Help DeskAccentureVeracruz, Mexico
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Technical Support Help DeskNtt Data Apr 2024 - Jul 2024Mexico City, MexicoService desk taskcallsticket creation and solutionpassword reset azure platformactive diretoryAS400 (mainframe)Virtual remote desktopRDP (windows) -
Technical Operations SpecialistMenu Technologies May 2022 - Mar 2024Mexico City, MexicoTechnical Operations L2 -
Technical Support SpecialistTata Consultancy Services Sep 2016 - May 2022Querétaro Y Alrededores, MéxicoTechnical support Specialist and SMEA+ Certified.Analyst for Operation in service deskSubject Matter Expert For RetailHippa Internal Certified for Pharmacy Software Handling
Daniel Castro Education Details
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Communication And Media Studies -
Instituto Tecnológico De OrizabaComputer/Information Technology Administration And Management
Frequently Asked Questions about Daniel Castro
What company does Daniel Castro work for?
Daniel Castro works for Accenture
What is Daniel Castro's role at the current company?
Daniel Castro's current role is Analista de Help Desk.
What schools did Daniel Castro attend?
Daniel Castro attended Utel University, Instituto Tecnológico De Orizaba.
Who are Daniel Castro's colleagues?
Daniel Castro's colleagues are Thaniya Phatthararuchikan, اماني السبيعي, Zeshan Rizvi, Megha. R, Preethi Ramesh Babu, Gunjan Furiya, Marvic Allen Panganiban.
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