Daniel-Cătălin Iacob Email & Phone Number

Romania

Main responsibilities as Infrastructure Engineer:• Managed Proxmox, TrueNAS, and VPN configurations to ensure robust virtualenvironments.• Installed and maintained virtual machines, optimizing resource allocation andperformance.• Migrated and manipulated SQL data, managing databases such as MySQL,PostgreSQL, and Oracle SQL.• Worked extensively with Linux (Ubuntu, RedHat, Oracle, Debian) for systemadministration and troubleshooting.• Automated deployments using SaltStack and documented processes andconfigurations in Confluence.• Point of contact for virtual machine, application, and database failures, as well asdisaster recovery processes.• Reviewed and modified applications to meet customer needs and ensurecompliance.• Tracked bugs, tasks, and improvements using Jira, ensuring efficient issue resolutionand project management.• Administered shared drives, network infrastructure, and conducted audits to ensuresecurity and compliance.

România

• Serve as the first point of contact for IT support requests and incidents from Survitec and Nexans employees and vendors.• Respond to requests and incidents in a timely manner, ensuring high customer satisfaction.• Provide technical support for software and hardware issues, including Microsoft Office suite, email, printers, VPN, business applications (SAP, Salesforce, SharePoint), and network and infrastructure issues.• Troubleshoot network and connectivity problems, working with network administrators to resolve issues.• Document all incidents and requests in the service desk tool and ensure timely resolution and follow-up with end-users.• Communicate status updates and resolution timelines to end-users and stakeholders.• Participate in testing and deployment of new IT services and technologies for both projects.• Identify recurring issues and suggest improvements to IT processes and procedures.

Romania

• Consistently exceeded targets for game testing, with an average error rate of just 2.3%.• Developed an excellent eye for detail, able to spot even the smallest of errors.• Able to work independently and as part of a team, always willing to lend a helping hand.• Quick learner, able to quickly adapt to new testing environments and procedures.• Always willing to go the extra mile to get the job done, no matter how challenging it may be.• Excellent written and verbal communication skills, able to effectively communicate with both developers and other testers.

România

Master'S Degree, It Technologies For Business

Cybernetics, Statistics And Economic Informatics, Economic Informatics, Bachelor'S Degree