Global Strategy, Analytics, and Consumer Banking and Payments Leader with 20+ years of experience at Visa, PayPal, Citigroup, and Bain & Company in:• Strategy: leadership roles including Visa Head of Strategy - Consumer Credit ($2T+ of PV), Citigroup Head of Strategy - International Consumer Bank ($20B of Revenues), Citi Head of Strategy & Re-engineering - Asia Pacific ($15B of Rev), and Citi VP - Corporate Strategy. Previously, worked as a Strategy Consultant at Bain & Company. Led market, competitor, and customer analyses, strategic planning processes, investment prioritization, M&A assessments, and efficiency programs.• Analytics & BI: served as Global Head of Business Intelligence for PayPal. At Citigroup, led Decision Analytics for Latin America, covering descriptive analytics, predictive modeling, sales campaign management and business intelligence. In both roles led transformation programs to upgrade talent, tools, and capabilities across countries, and centralize BI reporting.• Business Transformation: at Citi, led a large-scale productivity improvement program across the Asia businesses. Also led a global tech transformation program focused on capturing value and driving adoption of a new multi-billion-dollar consumer bank platform.• Customer Segments/GTM: at Citi headed the Affluent, Emerging Affluent, Mass Market and Global Client segments in Asia and LatAm. At PayPal, headed Segmentation & Insights for Consumer GTM. Led work in customer research, segmentation, value proposition design, customer life cycle, NPS and pricing. • International: substantial hands-on experience in Asia, Latin America and EMEA. Fluent in Spanish and Portuguese.Hold a Bachelors degree from Wharton, summa cum laude, and a MBA from the Kellogg School of Management
Listed skills include Strategy, Business Strategy, Financial Modeling, Segmentation, and 9 others.