Oversaw laboratory business operations for a rapidly growing commercial-stage molecular diagnostics company using PCR for COVID-19 detection in a CLIA-certified laboratory.

Led business operations and teams across Account Management, Histology, Immunohistochemistry, Fluorescent Imaging and Analysis, Brightfield Imaging and Analysis, Pathology, and Logistics & Inventory departments. Restructured and formalized new departments while almost doubling company size in under a year.

Managed operations for 8 Neuro Labs across North and South America which executed consumer neuroscience research projects involving electroencephalogram (EEG), eye tracking, facial action coding, and biometrics.Led construction of a new Neuro Lab in Cincinnati and evolved infrastructure standards; increased lab capacity through renovations and expansions of Boston, Mexico City, and Bogotá Neuro Labs.Established and directed new roles responsible for global infrastructure development and deployment.

As Lab Operations Manager at Nielsen Consumer Neuroscience (previously NeuroFocus), I supervised a cross-functional team in the execution of electroencephalogram (EEG) and eye-tracking studies to deliver a deep understanding of consumer behavior. I oversaw data acquisition and subject recruiting, allocated resources, and managed projects wing-to-wing, both in the NeuroLab environment and for global remote studies.

As a Marketing Specialist at NeuroFocus, I played a multifaceted role in helping this fast-paced company grow and maintain marketplace leadership in the burgeoning field of consumer neuroscience. I worked to establish strategic marketing initiatives to open new verticals and expand our client base both globally and in the US. Additionally, I conducted a comprehensive revision of all marketing collateral to update the company’s external positioning.In this role I also wrote numerous client documents, including full research reports for client-commissioned studies, project proposals, and formal contracts. Finally, I co-authored NeuroBooks - meta-analyses, insights, and best practices from comprehensive bodies of research - for Fortune 100 clients.