• Responsible for the construction, maintenance, and management of the basic environment of Huawei's cloud business.• Responsible for continuously optimizing operation and maintenance solutions, including but not limited to disaster tolerance plans, intelligent scheduling, flexible expansion, and refined monitoring to achieve improvement.• Responsible for sorting out and refining customers' daily problems and needs, optimizing processing efficiency, and promoting the implementation of customer demands.• Establish and improve a standardized operation and maintenance system to ensure the reliable, safe, and stable operation of the production system.• Continuously develop and explore operation and maintenance automation and various innovative ways to achieve automation of the entire operation and maintenance process, shorten operation and maintenance response time, and reduce operation and maintenance costs.

• Utilized Snowflake SQL to manage large datasets, enabling team to gain valuable insights through interactive data visualization.• Leveraging Python to craft visually engaging and informative dashboards.• Data Automation and Data Extraction using SSH to access Linux server, accelerating and optimizing retrieval processes.• Identified and eliminate non-value-added activities to streamline workflow.• Performed analysis on end-to-end processes in a large scale workflow, increasing operational efficiency & cost reduction.