• Led Google's strategic initiatives to advance Hong Kong's development as a leading Smart City, forging key partnerships and driving digital transformation across key sectors.• Elevated Google's role as a strategic partner in Hong Kong's Smart City journey, driving tangible progress towards a more connected, innovative, and inclusive city.• Developed and executed a portfolio of programs aligned with Hong Kong's Smart City development.Key initiatives:• Economic Contribution: Empowered local businesses through export programs (with HKTDC) and provided data-driven insights into Hong Kong's digital economy through the Smarter Digital City Reports and Economic Impact Reports, contributing to sustainable economic development.• Ecosystem: Cultivated a thriving innovation ecosystem by supporting startups and FinTechs (with Cyberport and HKSTP), launching helpful products such as Google Translate (Cantonese), and fostering collaboration among key stakeholders through initiatives like the Smart City Symphony (with AmCham HK, HKGCC, and HKBU).• Education: Enhanced digital literacy, internet safety and skills across the community through programs like Safer with Google, Gemini Academy, Google Career Certificates, Grow with Google, Be Internet Awesome and the Digital Upskilling Series, ensuring equitable access to the digital economy.

Overall Business Strategy Design & Roll-out for Hong Kong Market (Workstation Category)• Accomplished a profitable growth by exceeding Revenue and Margin targets of FY20 and FY21 respectively by developing and executing 4Ps marketing and business strategies for product lines of the Desktop Workstation, Mobile Workstation, Virtual Reality (VR), and Professional Display in Hong Kong and Macau market• Captured the work from home and mobility trend opportunities by increasing mobile workstation shipment unit significantly YoY by conducting marketing analysis and gathering customer requirements to build tailor-made solutions• Improved future product design by consolidating market needs and feedback regularly with regional product teams and business unitsDistribution & Channel Optimization for Hong Kong Market (Workstation Category)• Improved run-rate business by increasing run-rate stock revenue while managing stock level by developing a strategic distributor as HP workstation one-stop solution• Enhanced business partners’ sales pipeline and mindshare by conducting regular product training with 20+ key partners and maintaining solid relationships with account managers, ISVs, distributors, and resellersGrowth Initiatives Design for New Business Segment (VR)• Established as one of the key VR Headset players in Hong Kong by growing VR headset shipment unit significantly by building consumer channels and developing commercial VR solutions with ISV partners around the latest HP Reverb G2 VR Headset

Strategic Business Planning & Roll-out for Hong Kong Market (Commercial Print) • Maintained a market-leading position in the office printer market by assisting in managing 4Ps strategies and conducting product training for internal and external parties in the Hong Kong commercial print market• Assisted in developing the print solution software business such as HP Secure Print and Insight, SafeCom solution by developing value propositions, pricing strategies, operation flows, and service support• Improved internal team communication and efficiency by conducting training, preparing localized sales tool kits, and providing consultation on Enterprise and SME teams on internal business model proceduresLead Generation Campaign for Targeted Product Line (A3 Copier) • Generated A3 Copier leads by assisted in developing a lead generation telesales program including telesales training, EDM design, operation flow design, and data analysis

• Rotated to 4 core departments including Marketing, Sales Management, Customer Relationship Management & HR throughout the internship program and completed over 15 projects• Analyzed major local and international competitors’ advertising, digital marketing, and branding strategies to assist in formulating competitive strategies• Proposed the FY19 Valentine’s Day marketing campaign aimed at driving sales and promoting 4 different collections• Devised a yearly sales plan through sales target setting, promotional activities, discount planning, and risk management• Created an all-rounded event plan for the company’s FY19 annual high jewelry auction• Improved the operational efficiency of the HR payroll team by enhancing Macau’s duty system

• Reported to the APAC President directly; liaised with 4 sub-regional offices to conduct business review & manage various projects• Enhanced internal communication within the APAC regions and headquarters by drafting and consolidating quarterly Board of Directors Report, President’s Message, and 3 APAC Business Wins Reports• Researched on APAC market conditions and prepared automotive production forecast in 2017 by evaluating the external and internal market reports among the 4 APAC sub-regions

• Implemented the highest standard operating procedures by serving over 100 customers daily in the hotel’s Chinese restaurant• Increased the revenue by over $100 per order by up-selling extra food and beverage according to the customers’ needs

• Supported marketing ops for the Pre-Selection Disciples Escoffier Young Talent Trophy for Arcos, a knife manufacturer• Liaised daily with Stott Pilates (world’s leading Pilates brand) local and overseas fitness studios for promotional assistance