Study the feasibility of new product introductions or rotations for NA Enterprise Strategy teams to support executive level decision making for future business decisions.Provide coordination of detailed investment, technical assistance, and cost investigations for new vehicle projects.Support APV (annual planning volume) data analysis and the countermeasure study process to meet sales projections for capacity.Develop Cost Planning documents for senior management presentations.Compile and present cost planning data based on design or vehicle specification changes.Understanding and communication of vehicle cost input changes correlated to design and process changes.

Responsible for Strategy, schedule, and coordination of equipment spare parts for Toyota Battery Manufacturing North Carolina. • Direct & manage international team of 10+ to achieve on time delivery of parts for new equip.• Develop, vet, and implement strategies to tackle difficult global business challenges.• Lead for Toyota Battery manufacturing startup with new processes and equipment.• Manage risk, data, issue resolution, and accuracy for 1000’s of machines & 1m+ parts.• Innovator of reporting & KPI measurement; actionable insight developed in PowerBI / Tableau.• Lead for systems implementation, data management, and process kaizen.• Communication with cross functional & executive teams to ensure organizational alignment.

Project Manager for new powertrain manufacturing equipment projects. Primary focus on production readiness & equipment risk mitigation through spare parts analysis and procurement. Focus on quality, process improvement and data analytics. Identify opportunities to increase throughput and accuracy. SQL, PowerBI, Excel, Power Apps & Automate, IBM Maximo - developing reports and dashboards to optimize daily work.Work cross functionally to ensure all critical parts are sourced and stocked, and needs of maintenance department are met. Ensure 100% data accuracy in all enterprise systems. Leading Enterprise Asset Management (EAM) efforts across North America.

Engineer focused on early design phase management for exterior plastic parts. Responsible for reviewing 3D data and collaborating with designers to ensure manufacturability of parts. Work closely with vendors to source molds for new parts. Identify problems before they arise and provide actionable countermeasures, focused on saving time and money during installation. Leader of several process improvement initiatives, adopting new business applications to streamline activity.

Cornerstone of emerging HVAC division at Big Ass Solutions (BAS).• Managed 25+ people including Dispatch, Technicians, and Administrative.• Managed sales and service operations, driving customer satisfaction and operational efficiency.• Created financial models for HVAC products/services, business opportunities, and staffing.• Implemented and optimized Service Operations software (ServiceMax) into Salesforce CRM.• Developed growth strategies based on market needs analysis & long range planning.• Built PowerBI dashboards to analyze sales and marketing - optimizing spend and sales efforts.• Actionable reporting for VP and Executive team, collaborating with finance and accounting, analyzing business critical KPIs and metrics.

Lead Analyst. Supported 22 people with data, market analysis, and custom salesforce reports.• Partnered with product development managers, providing data and market analysis.• Worked with CEO and CFO, developing holistic financials for all new product (NPI) projects.• Analyzed HVAC market, providing needs analysis, product requirements and sales forecasts.• Developed and launched custom SharePoint site for product development team.

Business Operations AnalystAnalyzed work force, sales and marketing data to drive process improvement and generate forecasts used for planning manufacturing operations and purchasing.• Provided forecasts and action plans, enabling growth from $90M to $500M over 5 years. • Overseas 3-month assignment in Australia, aligning international office with US best practices, performing data analysis, creating forecast and sales models, and building CRM tracking tools.• Helped develop in-house call center and all associated integrations and reporting tools, improving sales lead time from 48 hours to under 5 minutes, doubling lead-to-opportunity conversion rate.• Performed weekly, monthly, and quarterly sales analysis and reports, presenting to executive team with suggested action items. • Worked with IT department, continuously improving CRM interface and data entry and integrity.

As a Research Assistant I have had the opportunity to work in most facets of the education process. I assist professors with research, complete daily tasks (grading, organizing, updating lessons) and had the opportunity to teach a class for a half semester. I also work as a Tutor for Operations Management and Statistical Management courses.

The sales associate is responsible for finding and closing customers on new and used cars. My customer base was a mix of walk in and developed business, with the majority of business development coming from the telephone or our service department. Sales associates are responsible for handling all primary paper work and assisting customers through the entire sales process and providing service after the sale.

As a personal banker I was responsible for developing and acquiring relationships with clients. Responsibilities included opening/closing checking accounts, saving accounts, credit accounts, managing loan accounts and giving financial advice. I referred most investment oriented work to our in branch Investment Adviser, and mortgage loans to our in branch Mortgage Loan Officer.

Customer experience driven manager of Paint, Lawn and Garden, and Housewares department of local independently owned hardware store. Managed inventory, ordering, merchandising, and customer experience. Cross functional - supported Cashiers, Repair Shop, Plumbing, Electrical, and Hardware department. Established as the go-to person for difficult problems, with a strong customer following.