- Support our existing customers via inbound telephone calls, providing the GoDaddy “WOW” customer experience to all- Help and guide customers with technical elements of our systems and products, providing tools and insights to transform ideas into success- Use your discovery questioning, influencing and relationship building skills to discover customer’s needs and advise customers by providing strategic guidance on how to develop a successful journey into specific products, platforms… Show more - Support our existing customers via inbound telephone calls, providing the GoDaddy “WOW” customer experience to all- Help and guide customers with technical elements of our systems and products, providing tools and insights to transform ideas into success- Use your discovery questioning, influencing and relationship building skills to discover customer’s needs and advise customers by providing strategic guidance on how to develop a successful journey into specific products, platforms, and services- We invite you on a fun filled learning journey of 6 weeks full time GoDaddy induction / training to get to know and use our products and services to ensure you are set up for success- Able to deliver an outstanding “WOW” customer service experience- A great telephone manner, excellent communicator - able to build rapport to adapt tone and direction to suit the needs of customers- Solid understanding of the internet, email and hosting technology / or have worked within a technical or online business would be advantageous- Drive and passion to work with key performance indicators, in a target-driven sales environment- Able to multi task multiple systems and navigate the internet quickly and efficiently- Able to adapt quickly in a sales environment and maintain a high performance- Ability to learn and adapt to new environments, processes and systems quickly- Thrive in a dynamic, changing environment- Comprehension - Ability to clearly understand and respond appropriately to customers queries and needs-An on going desire to learn Show less

- Undertake telephone support with members of the public (inbound and outbound calls)- Taking calls from members of the public looking to register their details- Provide advice to the caller in line with processes and procedures- Escalate and refer challenging or complex cases or incidents- Working to a script to rescheduling appointments- Undertake telephone support with members of the public

Communicating goals and targetsProblem-solvingQuality controlEncouraging successMotivating your teamGaining commitmentConducting team meetings

Prepare and propose for approval of company management sales plan accompanied by a dynamicpolicy of continuous increase in sales volume. Follow achieve sales plan. Establish clear objectives for orientation and organization Analyze weekly and takes decisions on orders placed by customers for products. Participate in the development of strategies and organizing promotional campaigns for products /services. It coordinates, directs and… Show more Prepare and propose for approval of company management sales plan accompanied by a dynamicpolicy of continuous increase in sales volume. Follow achieve sales plan. Establish clear objectives for orientation and organization Analyze weekly and takes decisions on orders placed by customers for products. Participate in the development of strategies and organizing promotional campaigns for products /services. It coordinates, directs and controls the organization and conduct of business sales agents, so as to ensure efficient use of working time. Track Competition permanent work. Participate in recruitment, training and development of the sales team, in collaboration with theHuman Resources Department. Identify training needs of subordinate staff and ensure its continuing education. Analyzes and approves monthly work programs proposed by salespeople and General Managertransmits the deadline at the end of each month. Show less

- promotes and sells Orange services and products dedicated to SOHO&SME segments by identifying the needs of clients and advising them- secures the existing customer base through proactive & reactive retention activities- signs contracts for subscription services and activating on-line services sold- empowered to sign commercial contracts, Orange contract subscription service (voice service and

- maintenance of computers- network maintenance- relations with suppliers of mechanical parts