Daniel Crocker Email & Phone Number

New York, New York, Us

I've returned to Veracity Worldwide, which is a trusted advisor on navigating challenging and complex markets. We offer reliable insights through our global network of on-the-ground sources to obtain high-value and dependable information in the most opaque markets. Our team delivers actionable analysis through deep geographic and industry expertise to help clients identify solutions – not just the obstacles. And we help our clients navigate political challenges, avoid corruption, and make critical business decisions with confidence.Veracity works with clients to understand and address the full spectrum of challenges they may face at each stage of the investment cycle.

Davidson, North Carolina, Us

• Led Davidson College's Dean Rusk International Studies program, which serves as the organizing mechanism for expanding international awareness for students and faculty.• Recruited/co-sponsored/hosted 25 speakers at Davidson, including U.S., German, and Japanese Ambassadors, officials from the World Bank, CIA, Commerce, and State, NGO leaders from Bangladesh, Guatemala, and the U.S., senior executives from Toyota and Intel, and Pulitzer Center journalists.• Instituted an ambitious outreach plan to promote speakers using a social media campaign that resulted in 67,000 aggregate impressions and 3,000 likes/shares across LinkedIn, Facebook, Instagram, and internal Davidson web apps. As a result, the Dean Rusk program was unmatched in consistent turnout and popularity for public speaking events at Davidson.• Provided seed money to fundraiser for medical equipment to go to Ukraine. Helped scope out upgiving campaign that resulted in a 400% ROI in Dean Rusk investment in the event and the purchase of four ambulances for the Ukrainian front.• Developed and taught political science course on assessing risks in trade and investment scenarios, using a variety of real-world case studies, e.g. copper mining in Panama, soy production in Brazil, and geopolitical regulatory challenges for Volvo given its Chinese ownership.• Led the recruitment, assessment, and funding of 99 students through the administration of dozens of grants to go to over 40 countries for winter and summer break, doing such projects as service for Ukrainian and Palestinian refugees, research on energy density, soil science, cancer, and aerospace engineering, internships with a healthcare multinational, American Chamber of Commerce, and NGOs for indigenous women, and immersive in-country language studies in Chinese, Arabic, and Japanese.• Mentored, counseled, and offered career advice to students on public and private sector options.

New York, New York, Us

New York, New York, Us

New York, New York, Us

Washington, Dc, Us

• Appointed to one of Commerce’s three top Foreign Service positions• Restructured a team of 270 officials in 28 U.S. embassies to prioritize winning $450 billion in export opportunities.• Influenced Secretary of Commerce to focus his outreach to foreign governments on winning business for U.S. companies.• Protected multiple IT companies throughout EU by countering data localization, challenging adoption of Huawei’s 5G platform, and negotiating a delay in digital services taxes.

Washington, Dc, Us

• Created and executed global outreach strategy to over 400 Members of Congress, winning Commerce’s Foreign Service $59 million more than the agency’s budget request for FY20.• Directed 1500-member District Export Council’s advocacy for Commerce’s Foreign Service, giving them Congressional District-level talking points and scheduling Hill visits for them.• Coordinated Commerce’s Foreign Service hosting of Congressional delegations throughout the world, delivering talking points for them and conducting follow-up with Members of Congress to show how Commerce’s work for U.S. exporters in their districts supported jobs.• Promoted Commerce’s Foreign Service directly with Members of Congress and with appropriations subcommittee. Armed Members of Congress with talking points needed to insist that Commerce maintain a strong Foreign Service through appropriations language and more transparent reporting.• Raised public profile of Commerce’s Foreign Service through multiple articles in the Foreign Service Journal, panels at CSIS and AFSA including one with Rep. Ted Yoho (R-FL), and an iTunes-published podcast with Ambassador Pete Romero.• Helped scope out new COO role for AFSA, then joined President in interviewing and hiring a candidate who gained Board’s confidence by cutting operating expenses to get AFSA on sound financial footing.• Persuaded State Department to issue worldwide instructions to its Economic Officer corps on advancing U.S. economic security that encouraged collaboration with Commerce’s Foreign Service.• Ensured that AFSA’s strategic outreach served all Foreign Affairs Agencies as Member of Board and Executive Committee.

Washington, Dc, Us

• Increased number of U.S. exporters assisted by over 50%.• Tripled number of U.S. company successes against Spanish barriers to trade and investment. • Ramped up U.S. Embassy assistance for Spanish investment into U.S. by 80% by coordinating outreach throughout Spain to support site visits to the U.S., speaking at an investment seminar at Harvard Business School, and organizing a delegation to the SelectUSA Summit.• Sold more client services than any other post in Europe. • Negotiated Spanish and Korean resolution to major international shipping issue blocking holiday sales for a U.S. consumer retailer, used Marines’ Toys for Tots media event to promote results.• Protected two major U.S. franchises from going bankrupt in Barcelona by overcoming Catalan Government’s regulation that was cooked up by politically connected local incumbents.• Spearheaded 24-hour response for all U.S. company requests to Ambassador, streamlining communications and establishing Commerce as credible first stop for assistance.• Restructured staff responsibilities to focus primarily on top sectors of opportunity in Spain for U.S. companies, raising office morale and leading to better professional development. • Resolved time-sensitive visa problem in conjunction with Embassy’s consular team for key Spanish automotive investor needing trainers for its equipment in Tennessee.• Launched early adopter team across EU to publish market intelligence for U.S. exporters on new Salesforce knowledge management platform.• Convinced Commerce Under Secretary to create and hire a new team dedicated to scaling up Commerce assistance from 33,000 U.S. exporters to 250,000 through a new digital engagement platform.• Developed and taught Salesforce client engagement and metrics training for 235 users across all European posts, including coaching and data mining tutorials for super users in order to increase user adoption.• American Chamber of Commerce of Spain - ex-officio Member of the Board.

Washington, Dc, Us

• Selected to create and lead new Senior Foreign Service position consolidating three offices and dedicated to the digital transformation of Commerce’s trade and investment professionals.• Directed successful $40 million procurement and global implementation of Salesforce CRM platform to capture U.S. export assistance. Within weeks had Secretary of Commerce’s office live on platform.• Led global training for Salesforce rollout to users in 76 countries, with launch of computer-based tutorials and in-person live training for 2,000 people throughout the U.S. and around the world.• Launched new mobile-friendly web application with 10,000+ market intelligence articles on doing business in 130 countries that received over 90,000 pageviews in the first month alone. • Conceptualized and executed Commerce’s first Digital Attaché program that was launched by the Secretary of Commerce and successfully increased assistance to U.S. tech companies. • Persuaded Commerce leadership to create and staff an eCommerce Innovation Lab in Silicon Valley to help thousands of small U.S. merchants use ecommerce platforms to export successfully.

Washington, Dc, Us

• Assigned to newly created Senior Foreign Service role by Director General that consolidated Commerce’s Foreign Service and its DC-based officials to offer more comprehensive support for all U.S. commercial interests throughout the Western Hemisphere.• Led team of 230 officials in 14 embassies to increase export outcomes by 30% and lower foreign market barriers by 50% for over 4,000 U.S. companies.• Inspired DC-based staff by advocating for them to fill in gaps overseas. Helped one female Director get an assignment to a Senior Executive Service detail for six months, which then positioned her to win a permanent promotion into the senior most ranks of the civil service.• Designed and built out Look South web app to showcase U.S. export opportunities and make them more easily accessible for small and medium-sized companies. Awarded Commerce Bronze Star for its success in increasing U.S. exports to more countries that had signed free trade agreements with U.S.• Directed Western Hemisphere-wide support for recruiting investment into the U.S., surpassing every other one of Commerce’s regional offices.• Coordinated regional support for Discover Global Markets event in Charlotte, recruiting 600 U.S. exporters, U.S. and foreign Ambassadors, and moderating panels covered by Charlotte’s largest media source.• Mentored incoming U.S. diplomats and civil servants to motivate them to envision career-long opportunities, helped recruit new prospects by inspiring students at University of Virginia’s Career Day panel.• Selected to teach at Foreign Service Institute’s Commercial Tradecraft course offered to multiple U.S. agencies involved in trade and investment.• Speaking roles at Summit of the Americas, Brookings Institution, White House-sponsored interagency events, and a capstone ceremony for Customs and Border Protection.

Washington, Dc, Us

• Spearheaded Commerce’s promotion and implementation of new bilateral trade agreement. Conducted outreach to over 10,000 U.S. exporters. Outreach included roadshow throughout the U.S. with U.S. Ambassadors to Panama and Colombia in conjunction with a leading business association and hundreds of companies in Chicago, Houston, Detroit, and Washington, DC just days before Congress approved the trade agreement.• Saved U.S. companies over $1 billion and helped win $700 million in new export sales.• Increased number of U.S. exporters assisted by 260% and paid services by over 100% through online promotion and speaking roles at Institute of the Americas, Americas Business Forum, Discover 2012, and other conferences throughout the U.S.• Secured a regulatory delay in the use of Panamanian-produced ethanol in order to safeguard a major U.S. energy company’s supply chain infrastructure.• Convinced Panamanian Government to waive arbitrary certification in order to resolve a $2 million sale for an Idaho-based aircraft company.• Convinced head of Panama’s new Metro system to delay a procurement so that a major U.S. elevator company could compete and win the $23 million business.• Persuaded Panamanian Government to expedite implementation of a streamlined customs procedure a year early, benefiting 80% of U.S. air shipments to Panama by FedEx and other U.S. companies.• Persuaded Panamanian Government to issue timely permits for operations of a major U.S. manufacturer of cement additives that were needed for the widening of the Panama Canal.• Convinced Minister of Health to purchase $5 million in vaccines from a major U.S. pharmaceutical company by arguing for its broader spectrum of benefits over a British competitor’s offer.• Overturned Panamanian ban on leading U.S. company’s sterilization process by bringing in U.S. Health and Human Services expertise to show its efficacy in countering bacterial infections.

Washington, Dc, Us

• Assigned to newly created position to lead Commerce transition from multiple silos of Lotus Notes server-based client data to a single, globally visible cloud-based SaaS CRM solution. • Led global rollout with in-person and computer-based tutorials to bring users in 80 countries onto the new platform successfully.• Interceded with CRM vendor in order to address user pain points and simplify the application.• Negotiated with vendor, State Department, and Commerce in order to ensure that users had faster connectivity to avoid timeouts on the cloud-based platform.• Scoped out strategy to replace current CRM solution with a more robust platform, which resulted in Secretary of Commerce and Congressional appropriators carving out $40 million for it.• Created and led selection for a GS-15 replacement for my role after I was assigned to the U.S. Embassy Panama. Convinced Under Secretary to lift three-year hiring freeze, given importance of position. Hire saved Commerce over $130k, as he was converted from a contractor to an employee.• Led project to scrub Commerce’s U.S. export client accounts using Dun & Bradstreet service. Convinced Commerce to budget $400k, then negotiated a reduced package with vendor that saved Commerce over $120k, eliminated 40,000 duplicate accounts, and improved client data integrity for 60% of the 200,000+ accounts.• Presented with Director General’s Award for Leadership for successful implementing new digital platform for client engagement.

Washington, Dc, Us

American Chamber of Commerce of Mexico- ex-officio Member of the Board

Washington, Dc, Us

Designated as the sole U.S. Diplomat in state of Minas Gerais, attached to U.S. Embassy in Brasilia but on location in Belo Horizonte.American School of Belo Horizonte - ex-officio Member of the Board

Washington, Dc, Us

Us

• Managed development of fulfillment software for Benchmark-funded ecommerce grocery startup. • Led adoption of software to run Homegrocer.com’s distribution centers once the company was acquired by Webvan. As a result, the LA-based market was the first to break even for Webvan, a critical proof of concept for Wall Street.• Member of core team designing next-gen distribution centers with advanced automation. Helped pitch concept to CEO and President. Some of the concepts were adopted by Kiva/Amazon operations after Webvan folded.

• Spearheaded strategic distribution plan for Sequoia and Accel-funded ecommerce hardware startup.• Persuaded Board within two weeks of being hired to adopt strategy to build out new distribution center in Memphis.• Collaborated on site with third party distribution partner in order to test innovative marketing campaign in one metro area. Guided development of separate mini-distribution center with velocity-based inventory modeling and staging. Inventory model adopted by Walmart.com when Accel merged the two startups.

Washington, Dc, Us

Houston, Texas, Us

• Designed ten-year supply chain simulation for one of Hewlett-Packard’s most profitable business units as a consultant contracted through MIT. Full time on site for first six months then part time.• Presented simulation results and delivered model to HP leadership. Analysis of model served as basis for master’s thesis at MIT. Simulation helped HP leadership see downside risks of reliance on a single strategic supplier, dependence on temporary tax treatment in a key Asian country, and cost of complexity due to redundant U.S. manufacturing sites.

Chicago, Il, Us

• Brenco acquired by Amsted Rail.• Managed sales and servicing for railroads in Mexico to drive sales to national railroad company.

Chicago, Il, Us

• Brenco, acquired by Amsted Rail.• Persuaded leadership to refocus one third of engineers on upstream forging operations by modeling operating expense dependency that showed marginal value-added and cost at each step.• Reduced variability in forging operations to drive down waste in steel input costs.

Houston, Texas, Us

Found oil by running borehole logging operations on Elf, Texaco, Fina, and Petrobras exploration rigs.

Bse, Mechanical Engineering

Mba, Leaders For Global Operations Fellow

Ms, Logistics, Network Optimization

Ma, Foreign Affairs

Master'S Certificate, It Project Management

Executive Education, Mastering International Trade Policy

Education record