Professional Summary: Trusted Customer Advisor and Business Account Manager with a diverse career record of driving rapid sales growth, connecting with clients from all levels, and analyzing industry trends to drive operational solutions. Recognized talent for managing several business accounts across Retail, IT/ Telecommunications, Nonprofit, and Public Health for over a decade. Team Builder and Mentor, leading teams to successfully exceed business sales and productivity goals while maximizing profit margins. Adept at achieving the highest levels of client success, satisfaction, and retention with a talent for maintaining existing customers, building business relationships, and reviving stagnant accounts for small and large territories. Core leadership competencies include:Strategic Business Planning & Delivery─ Brand & Reputation Enhancement─ Sales Operations & Processes─ Achieved 100% On-Time Project Delivery─ Customer Satisfaction & Retention─ High-Performance Team Builder─ Entrepreneurial Trailblazer• Technical capabilities include monitoring sales activities in CRM systems, project management software, proposal development/RFPs, and Microsoft Office.• Commended for serving as a frontline sales team leader who’s built, scaled, mentored, and motivated high-caliber teams to unify a clear vision and direction across the agency to support customer engagement.• Experienced photographer with several publications, both digital and print, highlighted for creativity, editing, exemplary attention to detail, and communication with high profiled clientele.