Daniel Daeuber Email & Phone Number

Heidelberg, Bw, De

Dreieich, Hesse, Germany

Mainz-Bingen, Rhineland-Palatinate, Germany

Helping customers to receive the service they deserve

Shenzhen, Guangdong, China

Shanghai City, China

Managed Service Workshop and Service Support department. Planned & scheduled international service training calendar.My team supported service engineers in failure diagnostics of after-sales service repairs, trained field service engineers and a global team of qualified trainers. Identifying new service products, close cooperation with Quality Assurance and R&D to identify potentials to improve devices and services also belonged to my responsibilities.

Pudongxin District, Shanghai, China

As Product Consultant I worked closely with R&D in several development projects. My focus was to enhance new products' serviceability to improve the efficiency and meet the needs of in-house Service Support and Field Service Engineers, but also to live up to our customers' service expectations.

Nussloch, Germany

Representing Service interests in international development projects for new Stainers and Tissue Processors as well as for existing products and assemblies.Product Specialist for Tissue Processors and Routine Stainers.Supporting external service partners in troubleshooting and repair of histological laboratory instruments.International on-site service actions and service trainings for field service engineers and end users (USA, Europe, Asia).Planning, developing… Show more Representing Service interests in international development projects for new Stainers and Tissue Processors as well as for existing products and assemblies.Product Specialist for Tissue Processors and Routine Stainers.Supporting external service partners in troubleshooting and repair of histological laboratory instruments.International on-site service actions and service trainings for field service engineers and end users (USA, Europe, Asia).Planning, developing and improving Service related processes. Show less

Walldorf, Germany

Product Specialist for Tissue Processors and Routine Stainers.Supporting external service partners in troubleshooting and repair of histological laboratory instruments.International on-site service actions and service trainings for field service engineers and end users (USA, Europe, Asia).Project management 'Creation of a software based troubleshooting instruction'. Supervising several students of medical engineering.

Walldorf, Germany

Planning, execution and documentation of functional-, specification- and endurance tests.Development and production of prototypes in cooperation with R&D

Product Manager (Ils), Product Management

This distance learning course provided sound knowledge in all aspects of Product Management and provided me an excellent understanding.

State-Certified Engineer (Ba)* Specializing In Medical Technology (Staatl. Gepr. Medizintechniker), Biomedical/Medical Engineering, Final Grade 1.6 - On A Scale From 1.0 (Very Good) To 6 .0 (Fail)

Profound education in... - Management - Leadership & communication - Quality Management - Sciences: Physics, Electrical Engineering.