Daniel Dalaly Email & Phone Number

Orland Park, IL

• Collaborate with project stakeholders to gather and document project requirements for distribution to remote design engineers, including training and providing ongoing troubleshooting solutions
• Negotiate and draft statements of work, contract agreements, and process flow objectives with clients
• Generate and maintain project tracking tools to project timelines and provide transparency of process to stakeholders
• Analyze and implement projects with a focus on revenue, costs, and achievability of customer satisfaction
• Create and maintain strong relationships with contractors and clients to ensure lines of communication stay open and free
• Provide quality assurance of contractor work to consistently deliver the highest standards of output

Georgia

• Lead team of remote design engineers for multiple customer projects, including Lightgig, Microstation V8i Conversion, Cell Towers, FTTX schematic and design, As-Built Design, and Network Augments (TWC, Verizon, Summit.
• Performed quality assurance and contractor training reinforcement on production outputs
• Created process documentation and provided initial contractor training for customer specific project requirements
• Identified and evaluated contractor abilities and assigned work opportunities/training to promote individual skill development
• Implemented production processes, design requirements, software tools, and process efficiencies
• Supported and promoted growth of business opportunities by gathering metrics and reliable estimations for sales

Maspeth, NY

• Lead and trained team of remote designers on creation of construction packages for fiber build in Manhattan, NY
• Performed quality assurance and project coordination for construction packages of proposed fiber routes
• Created FTTP, materials projections, and schematic designs for block backbones and commercial customers
• Standardized and streamlined production processes by implementing and enforcing tracking tools, adding new structure to address inefficiencies across production teams, and creating consistent design requirements

Orland Park, IL

• Lead a team of 15 employees to design fiber optic cable networks, enabling the expansion and improvement of the commercial data network of Time Warner Cable
• Created documentation, workflows, and communication tools to increase the productivity of an all-remote team, using Microsoft Word, Excel, Skype, Email, and Cisco Webex live and video meetings
• Actively participated in company direction and growth by advising C.E.O. and D.O.O. about changes in customer requirements and employee strengths and developmental needs
• Trained employees to use Microstation, Excel, tracking tools, and customer specific software

Riverwoods, IL

• Operated as a technology liaison between developers, business analysts from other business units, non-technical editorial, and product management groups in a multi-national electronic publishing organization
• Analyzed and managed 22 simultaneous data cleanup tracks for a Netherlands based company, Kluwer Law International, over the span of 1 year, resolving data defects in 50,000 documents
• Participated in the development and implementation of a Content Management System for Kluwer Law International; gathered business requirements through interview, guided business needs based on knowledge of operations.
• Helped manage and implement user acceptance and regression testing of new products and tools; solved, tracked, and ensured remediation of defects
• Wrote and maintained requirements and end-user documentation for tools, products, processes, and custom scripts (One example: Developed a script that scans any metadata field within Wolters Kluwer products, produces.
• Trained and mentored Business Analysts and non-technical coworkers on how to use new tools, and perform new roles or processes

Riverwoods, IL

• Streamlined editorial and production processes by prescribing clear process steps, time-saving tools, and best practices for data maintenance, ensuring that the data was accurately updated and maintained
• Coordinated workflows between editorial, data conversion, and production team members in order to achieve deadlines and maintain product quality,

Riverwoods, IL

• Investigated and solved issues dealing in markup language data errors, inter-document links, and failed electronic Extract and Assembly scripts

Riverwoods, IL

• Managed daily, weekly, monthly, and yearly print and electronic products for approximately four years of production cycles

Bachelor Of Science (Bs), Philosophy, 3.83 G.P.A.

Graduated with Magna Cum Laude Honors; Participated in Philosophy Club; Worked as a Teacher's Assistant; Awarded Outstanding Senior Award.

Associate Of Applied Sciences (Aas), Criminal Justice, 3.28 G.P.A.

Associate Of Arts (Aa), General Studies, 3.28 G.P.A.