▪ Strategic leader building banking-as-a-service API products for top fintech companies▪ Focus on product strategy, roadmap, sizing, driving execution, and cross-functional partnerships▪ Manage team of product managers to design and implement APIs for lending, bill pay, cash movement▪ Work closely with business development and customers to identify needs and find product-market fit▪ Pivotal in negotiating contracts with third party service providers▪ Create revenue models and collaborate with C-suite leadership to determine product pricing strategy▪ Proposed and achieved executive buy-in to pursue innovative crypto-based initiative to reduce customer reserve requirements

▪ Founding member of the Wells Fargo API Gateway, a new bank-wide channel focused on open banking▪ Owned strategy and roadmap planning and managed three agile teams to design, develop, launch and enhance payment APIs (ACH, Push to Card, Real Time Payments, etc.) for Fortune 100 companies▪ As the Head of Payment APIs, hired, mentored and managed 10+ product owners and analysts to ensure best practices in terms of API design, user stories, error handling, documentation▪ Worked with customers to understand client workflows and translate their needs and concerns to engineering teams▪ Obsessed over API designs and documentation in pursuit of simple, straightforward user experiences▪ Collaborated closely with and influenced key stakeholders (engineering, architects, marketing, operations, etc.) to problem solve and ensure products were designed to meet customer needs▪ Created key foundational components - error framework, logging framework, versioning and migration strategy, rate limiting strategy, API design standards, comprehensive user story library using Jira and Confluence▪ Led strategic initiatives focused on standardization, performance and scalability▪ Won Leadership Circle award for pivotal role in establishing the API Gateway▪ Awarded (co-authored) USPTO patent related to real-time payments

▪ Implemented real-time P2P (Zelle) payment API as the product manager of an agile scrum team▪ Devised new API-based digital payments offering; earned second place at Wells Fargo hackathon and gained approval from senior leaders for funding and development▪ Published internal newsletter focused on emerging digital payments for colleagues and senior leaders▪ Co-authored seven patents submitted to the USPTO related to digital payments; awarded three patents

▪ Led mobile initiatives (strategy, requirements, UX) to develop roadmap, new features, simplify user flows and enhance customer capabilities.▪ Managed launch and implementation of Mobile Check Deposit, BankAmeriDeals, and alerts functionality on the bank’s mobile app for 10M+ customers on five platforms▪ Managed requirements and flow for money movement enhancements for bill pay and transfers▪ Spearheaded re-design of mobile product web pages for consumer and small business customers, collaborating with marketing, user experience, legal/risk/compliance and third party agencies to ensure intuitive design on all browsers and ADA compliance▪ Co-authored eight patents submitted to the USPTO related to online banking; awarded one patent▪ Rotated through consumer banking, mortgage, and mobile teams as part of prestigious leadership development program, earning permanent placement in Mobile Solutions

▪ Streamlined digital online processes for Webkinz, one of the world’s largest children’s websites with $500mm in revenue▪ Analyzed customer service tasks across departments; provided recommendations to senior management, received unanimous approval to lead cross-functional team to implement, resulting in significant cost savings, reduction in # of processes and savings of >1000 employee hours/month▪ Selected by division director to liaise across three key departments to resolve online rewards program challenge; achieved consensus from department managers to assess, test and ultimately repair issue resulting in resolution and significantly higher customer online rewards experience▪ Interviewed candidates within interactive division, hired and mentored 5 developers

▪ Promoted rapidly to project lead for financial services company involved in lien registrations and searches for institutional clients with revenues of $5MM▪ Identified new business opportunity to offer lien services to the public; built system to allow e-commerce automated transactions from customers, successfully conducted financial analysis and research; led implementation, resulting in 2nd largest company revenue stream▪ Identified service inefficiencies; proposed solution to management and led development and implementation of real-time tracking and billing customized solution for customers, achieved significantly higher customer service ratings as a result of project design and implementation

▪ Created digital marketing service providing local community retailers with greater exposure▪ Identified business opportunity and secured financing after analysis of local retail industry▪ Developed online advertising system and coordinated marketing campaign, established and managed relationships with 400+ retail clients; consulted with clients on promotional strategies