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Hands-on operations leader who is highly effective at driving culture, executing continuous process improvements, operationalizing local and remote teams, and increasing productivity across business lines. Passionate for building, mentoring, and scaling functional teams, developing staff and promoting partnerships.
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Head Of Global OperationsSaturn Cloud Oct 2019 - PresentNew York, Ny, UsPeople and HRResponsible for building a scalable organization and effective managementResponsible for all onboardingSource and own all company-wide benefits Source and assign training requirements for employees and managers Approve and produce company handbook and ongoing review procedures, such as employee reviews Serves as the company’s Ethics OfficerFinanceResponsible for all budgetary planning, approvals, and reporting Sets up our business to legally operate in any new state or jurisdiction where it is required Setup payment software and policies to scale with a growing team Handle all revenue collection, payments, and reconciliationRecruitingSetup and scale our recruiting process, including our ATS and methodology Develop and post all job descriptions and determine proper promotion Handle all preliminary phone screens, compensation negotiations, and own the entire candidate flow, regardless of roleComplianceServes as the company’s Compliance Officer Develop and maintain all non-technical requirements for soc2 type 1 certification Provision all access and all restrictions, according to our proceduresLegalPrimary liaison with legal counsel Collaborate with legal for any escalated employee concerns, proper classifications, fundraising documentation, and all offers and terminations (as needed) Navigate employee status requirements and best practices (including immigration) -
Operations Advisory Board MemberSaturn Cloud Jun 2019 - PresentNew York, Ny, UsSaturn Cloud’s mission is to help data scientists solve the world’s hardest problems. -
Founder, President, And Chairman Of The Board Of DirectorsThe Helpers Mar 2023 - PresentThe Helpers is 501(c)(3) nonprofit organization, whose aim is to take proactive steps to solve day-to-day challenges through our Life Skills Library and Direct Giving programs.In the months and years to come, we will also make an impact on larger-scale systemic issues, including the coming Freshwater Crisis and Homelessness. Please visit us at the-helpers.org to learn more!From crisis to completion We are the helpers, look for us -
Operations LeaderStartupexperts Dec 2020 - PresentSan Francisco Bay Area, UsStartupExperts is an invite-only community of experienced HR, Finance, and Ops leaders who understand that while we tend to be “teams of one” or leaders of small teams at individual companies, we all regularly encounter the same business challenges and believe that collectively we are stronger when we support each other. As a community of professionals we are passionate about learning, we want to build deeper relationships with our peers, and most importantly we find personal satisfaction in giving to others. -
Head Of Operations [Exit: Acquired]Resoluteai Aug 2017 - Jun 2019New York, New York, UsBring departments and functions that are non-existent into existence, including: Product, Marketing, People (Human Resources), Recruiting, and Client Success; first by owning and operating necessary functions and then hiring or transitioning people into rolesCreate, assign, and operationalize company-wide (annual) and departmental (quarterly) OKRs; provides direction and output objectives for a team of 25; structure efforts around 200 key results that contribute toward 8 main corporate objectivesCreate and contribute to presentations and insights for the Board of DirectorsLaunched a full cycle talent acquisition and onboarding process that promoted firm growth by 3x in nine monthsIntroduce and continuously iterate on dozens of scalable processes; impacting People, Product, Engineering, DevOps, and Account ManagementStructure processes and operations with regard to project management, resulting in 7x growth in partnerships in the first 6 monthsMap strategy to viability through product management, scoping, building, and releasing dozens of new product features in year oneLaunch and oversee hundreds of GitHub issues, projects, and wiki pagesLiaise between Product, Engineering, Sales, and Marketing teams to ensure full understanding of project deadlines, scope, and product goals; launched 3 major communications efforts and improved scoping and QA process, in an effort to reduce our product release timeline by 50%Create and own strategic endeavors (blue ocean strategy), allowing us to benchmark our efforts and communicate our vision effectively both internally and externallySet up a program and account management strategy that allows for seamless communication from front-line users to internal stakeholders that has informed a roadmap of 40+ product feature and dataset improvementsSet up employee benefits that did not exist previously, including 401k, medical, vision, dental, and commuter--ensuring full compliance with regulations (IRS and DoL) -
Manager, People And Operations: Inside Sales, Business Concierge, And Quality Assurance [Exit: Ipo]Oscar Health Feb 2014 - Aug 2017New York, New York, UsPlanned, launched, executed, and scaled day-to-day business operations from inception to scaleDrove implementation of short-term solutions, such as building “tools” in excel before seeking and implementing paid solutions--ultimately created and executed longer-term solutions to provide high-level service to members while offering support and additional resources to employeesWorked cross-functionally to draft and finalize member-facing verbal and written communication, such as rate increase letters, talking points related to news items (ACA and otherwise) that would potentially impact members; oversaw cadence at which that communication was distributed Managed 8 Business Concierge team members, up to 130 Sales Agents and 4 Quality Assurance Specialists; created and maintained goals and expectations, job descriptions, key metrics, growth paths, project overlays, issue resolution, etcCreated and implemented performance improvement plans for underperforming employees, while launching training and engagement opportunities for high-performing individuals to teach and shareManaged JIRA projects, including escalations requiring investigations, acted as the filter between sales and engineering team with regard to bugs, and oversaw expansion of content creation in ConfluenceScoped, built, and refined tools and technology to increase efficiency, data retention, and utilization--this included building and launching a homegrown CRM, retooling our website flow and cost calculators, as well as a portal for brokers and benefits administrators to complete online (paperless) enrollments and updates -
Founder & PresidentParachuting Buddha Jun 2009 - Feb 2014Designed and implemented marketing strategies to expand and maintain a roster of ~25 nationally and internationally touring performers and artistsTrained and managed a team of 3 booking agents focused on building relationships with clients and venues, coordinating artists’ touring schedules, and top performance productionCreated and expanded media presence for our roster of clients via established relationships with 50+ press outlets
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Fitness DirectorFitness Formula Clubs Sep 2004 - May 2009Chicago, Il, UsPlanned, launched, and executed the business plan for revenue generation within the fitness department at FFC’s largest locationHired, trained, onboarded and managed 3 program managers and 100+ employeesDeveloped, implemented, and ran ~12 consecutive or seasonal programs that benefited the membership as well as the staff -
On Screen TalentShirley Hamilton Agency Sep 2004 - Jan 2008•Auditioned for and acted in commercial roles on television, including notable spots for Gatorade, Microsoft Xbox, and Wal-Mart.
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LifeguardKiernan Center Sep 2000 - Aug 2004•Maintained safe pool environment for adults and children to swim in, as well as for larger events such as competitive races and children’s birthday parties.
Dan Coyle Skills
Dan Coyle Education Details
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Niagara UniversityLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Dan Coyle
What company does Dan Coyle work for?
Dan Coyle works for Saturn Cloud
What is Dan Coyle's role at the current company?
Dan Coyle's current role is Head of Operations at Saturn Cloud.
What is Dan Coyle's email address?
Dan Coyle's email address is da****@****yle.com
What is Dan Coyle's direct phone number?
Dan Coyle's direct phone number is +164635*****
What schools did Dan Coyle attend?
Dan Coyle attended Niagara University.
What are some of Dan Coyle's interests?
Dan Coyle has interest in Coffee, Travel, Creative Arts, Interesting Salts.
What skills is Dan Coyle known for?
Dan Coyle has skills like Writing, Leadership, Management, Blogging, Friendly Personality, Public Speaking, Customer Service, Training, Sales, Music, Songwriting, Singing.
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