• Beverage and Food Equipment: Oversee installation and maintenance of various equipment including coffee machines, Nitro Cold Brew, soda dispensers, ice machines, slushee machines, hot dog rollers, food warmers, and ovens (convection, microwave, steam).• Safety Protocols: Implement and monitor CO2 safety systems, ensuring compliance with best practices.• Technician Training: Train new Field Service Technicians in administration, machine servicing, installation, and preventative maintenance.• Equipment Brands: Proficient with brands such as Cornelius, Lancer, Bunn, Hatco, Unox, APW Wyott, Axiom, F'Real, Wilbur Curtis, Manitowoc, Ice-O-Matic, Amana, Vendo-Sanden, Schaerer, Henny Penny, Hoshizaki, Everpure, 3M Filtration, FBD, Follett, Servend, Frazil, and iPrint.• Site Surveys: Conduct pre-installation site surveys to ensure proper conditions (water, power, space, thermal); liaise with construction managers, electricians, and plumbers.• Hiring and Management: Lead hiring processes and manage Field Technicians in the Pacific Northwest area.Key Responsibilities:• Develop and implement preventative maintenance schedules to maximize equipment uptime and efficiency.• Monitor and manage inventory of spare parts and tools.• Coordinate with suppliers and vendors for timely delivery of parts and equipment.• Maintain detailed records of maintenance activities and equipment performance.• Lead continuous improvement initiatives to enhance service quality and operational efficiency.• Ensure compliance with industry standards and regulatory requirements.• Mentor and lead a team of technicians, fostering a culture of safety, quality, and customer satisfaction.

• Strategized ordering for 2022 and projected to save $110,000 annually despite supply chain constraints• Oversaw a 6% increase in 2021 in packaging volume while reducing overall labor by 10%• Maintained $375,000 rolling quarterly inventory for over 200+ unique SKUs• Managed GLs, ordering, invoices, and AP for $1.5M+ in supplies and services annually• Scheduled and performed maintenance on CFT Master C block 24 head filler and seamer, Bevco conveyance system, Filtec, Switchback Brew Pack 250, and Pak Tech CCA120, saving an average $50,000 annually in technician visits• Oversaw conversion of packaging line for 19.2 oz cans and variety packs with a projected increase of 12% by volume annually• Utilized expertise in team building; oversaw onboarding process from interview to training stages with an average headcount of 8 people for Packaging Team with an average of 25% of hires being promoted into different departments

• Designed business models, floorplans, slide and promo decks, websites, brochures, flyers, banners, menus, and T-shirts• Updated existing websites to newer standards for smart phone, tablet, and Web 2.0 standards

• Refurbished website from ground up, managed security updates, ensured protection of customer information and payment security• Strategized E-bike touring business from ground up: created marketing material, wrote tour guide script, created booking and reservation structure, and researched optimized routes for 4 unique 20+ mile and 4+ hour tours• Designed agent referral program to promote rentals, tours, and sales for paper and check free payment system• Designed b2b/b2c ad campaigns for email, print collateral, web postings, and social media• Grew social media following and interactions by 500% on Facebook, Instagram, and Twitter• Managed online sales of old stock, used, overstocks, and flashsales via Craigslist, OfferUp, LetGo, Close5• Redesigned ecommerce website: added functionality for online booking, competitive price modeling, travel agent booking, and inventory/customer/calendar/web traffic tracking, SSL certificate, and Facebook booking integration• Compiled competitive analysis of local store and competitive websites, created SEO keyword strategy for average 3+ page jump ranking, for 350+ products and 10,000+ keyword combinations

• Created new Dispatch and Operations standards, documentation, and procecedures for 5+ regions for new on demand market• Involved in onboarding, training, and mentoring 100+ personel• Received 6 promotions during 14 month duration at Zirx• Created data analysis tools/strategies to adapt to demand curve which resulted in reduced labor costs by 50%+, decreased wait and transaction times, while retaining 80%+ consumer satisfaction, and increasing contractor retention• Designed web, email, signage, valet stands, flyers, and brochures for Consumer and Fleet marketing• Negotiated sales, created procedures, and developed strategies for Fleet Operations• Oversaw 7x growth customer growth and fleet transactions by 20x, and pushed Fleet Services to first profitable sector

• Saved HP $150,000+ in outsourced design fees in the first year• Managed media, ink, and print supplies inventory on small ($1.5K) to large ($60K) quarterly budgets• Created print, cut, and prep procedures for production of 1M+ swatch samples per year• Created database of Large Format Media to improve data and marketing accuracy; compiled 2.5TB of files, created 3,000+ unique designs with 2,000+ iterations, and made 250+ database major editations• Developed Fotoba media processes for 50+ substrates; reduced process times by 1,000%, and reduced waste 25%• Designed 100+ commonly used spread sheet templates, test images, and test processes• Streamlined testing by creating functional software applications for redundant measuring procedures

• Installed, updated, networked, repaired, and managed computers and printers• Elected by peers as a director of the Navy Internship Program