Daniel De Crescenzo
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Daniel De Crescenzo Email & Phone Number

Customer Success Team Lead @ TopManage at TopManage - SAP Gold Partner
Location: Panama City, Panamá, Panama 7 work roles 2 schools
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Role
Customer Success Team Lead @ TopManage
Location
Panama City, Panamá, Panama
Company size

Who is Daniel De Crescenzo? Overview

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Quick answer

Daniel De Crescenzo is listed as Customer Success Team Lead @ TopManage at TopManage - SAP Gold Partner, a company with 65 employees, based in Panama City, Panamá, Panama. AeroLeads shows a matched LinkedIn profile for Daniel De Crescenzo.

Daniel De Crescenzo previously worked as Team Lead, Customer Success Team at Topmanage - Sap Gold Partner and Product Support Agent - Level 2 at Topmanage - Sap Gold Partner. Daniel De Crescenzo holds Information Engineer from Universidad Tecnológica Del Centro (Unitec).

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Email format at TopManage - SAP Gold Partner

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TopManage - SAP Gold Partner

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Profile bio

About Daniel De Crescenzo

Daniel De Crescenzo is a Customer Success Team Lead @ TopManage at TopManage - SAP Gold Partner. He possess expertise in microsoft sql server, hardware, enterprise software, microsoft office, liderazgo de equipos and 4 more skills. He is proficient in Ingles. Colleagues describe him as "I worked with Daniel and I can assure that he has a good work ethic and exemplary customer service skills. Daniel is a top performer in the company. Problem-solving is one of Daniel’s best attributes. He is also proactive in terms of helping his colleagues and newly hired employees. I respectfully recommend Daniel as an excellent Team Lead."

Listed skills include Microsoft Sql Server, Hardware, Enterprise Software, Microsoft Office, and 5 others.

Current workplace

Daniel De Crescenzo's current company

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TopManage - SAP Gold Partner
Topmanage - Sap Gold Partner
Customer Success Team Lead @ TopManage
panama, panama, panama
Website
Employees
65
AeroLeads page
7 roles

Daniel De Crescenzo work experience

A career timeline built from the work history available for this profile.

Team Lead, Customer Success Team

Current

Panama

As a Team Lead of the Customer Success Team, I am responsible for managing a team of support agents and ensuring that all customer inquiries are handled efficiently and effectively. My duties include:-Provide guidance and training to new team members on processes, supported applications (SAP Business One, HANA Database, SQL Database), and Cloud Services.

May 2016 - Present

Product Support Agent - Level 2

Panamá

As a Product Support Agent 2, I was responsible for assistance to clients with critical processes, resolving both simple and complex incidents. I also collaborated in the implementation of test environments to isolate errors, update systems, and help the software development team identify problems and make improvements. Additionally, I provided support to.

Nov 2015 - Apr 2016

Product Support Agent

Panamá

-Prioritized and addressed assigned incidents.-Communicated effectively with clients via phone, email, and chat to understand and resolve their issues.-Deployed SAP Business One server components in a Windows Server environment.-Provided installation, support, and updates for SAP Business One, add-ons, and TopManage applications.-Offered operational.

May 2014 - Oct 2015

Operations Manager

Tecnoessentials C.A

Venezuela

About Tecnoessentials C.A: Company founded in October 2012, together withprofessionals from different areas, dedicated to providing services and technologysolutions. related to the field of infrastructure such as networks, servers, telephoneexchanges, Closed Circuit Television (CCTV) systems to control and employeemonitoring, access control, administrative.

May 2013 - Apr 2014

It Manager

Laboratorio Clínico Galeno

Naguanagua, Venezuela

Responsible for the smooth operation of systems in the laboratory and communication with different entities, infrastructure, access control, attendance, and CCTV.Maintenance and support of the network and computer equipment located in the laboratory and Hospital Metropolitano del Norte.Responsible for maintaining servers and performing backups.Part of the.

Feb 2012 - May 2013

Business Inteligence Sap Consultant

Carabobo Area, Venezuela

  • Company: “Petroquímica de Venezuela S.A. (Pequiven) Sede Carabobo”.Date between: from April 2011 to July 2011.Charge: Junior Consultant SAP BO.
  • Worked with development, quality and production environmentsof BI.
  • Generation and report's design from the universe for theProduction area.
  • Generation and report's design from the universe for the sale´sarea.
  • Worked with a team of SAP BW to build indicators required bythe company reports and dashboards.
  • Work team: consisting of 8 people from different SAP´s areas andcompany’s staff.
Aug 2010 - Feb 2012

System Administrator

Carabobo Area, Venezuela

  • Migrating servers and computers to a new platform
  • Maintenance of servers and networks used within the company.
  • Technical support to users.
May 2008 - Jun 2010
Team & coworkers

Colleagues at TopManage - SAP Gold Partner

Other employees you can reach at topmanage.com. View company contacts for 65 employees →

2 education records

Daniel De Crescenzo education

Information Engineer

Universidad Tecnológica Del Centro (Unitec)

Tsu, En Informatica

Universidad Tecnológica Del Centro (Unitec)

Activities and Societies: Equipo de proyectos Electronica D-51.

FAQ

Frequently asked questions about Daniel De Crescenzo

Quick answers generated from the profile data available on this page.

What company does Daniel De Crescenzo work for?

Daniel De Crescenzo works for TopManage - SAP Gold Partner.

What is Daniel De Crescenzo's role at TopManage - SAP Gold Partner?

Daniel De Crescenzo is listed as Customer Success Team Lead @ TopManage at TopManage - SAP Gold Partner.

Where is Daniel De Crescenzo based?

Daniel De Crescenzo is based in Panama City, Panamá, Panama while working with TopManage - SAP Gold Partner.

What companies has Daniel De Crescenzo worked for?

Daniel De Crescenzo has worked for Topmanage - Sap Gold Partner, Tecnoessentials C.A, Laboratorio Clínico Galeno, It Sales Corp, and Idom, C.A..

Who are Daniel De Crescenzo's colleagues at TopManage - SAP Gold Partner?

Daniel De Crescenzo's colleagues at TopManage - SAP Gold Partner include Richard Aldridge, Mario Alejandro Zambrano Armijos, Alejandro Mera Resabala, Hilda Michelle Woods Muñoz, and Haim Kortovich Zakay.

How can I contact Daniel De Crescenzo?

You can use AeroLeads to view verified contact signals for Daniel De Crescenzo at TopManage - SAP Gold Partner, including work email, phone, and LinkedIn data when available.

What schools did Daniel De Crescenzo attend?

Daniel De Crescenzo holds Information Engineer from Universidad Tecnológica Del Centro (Unitec).

What skills is Daniel De Crescenzo known for?

Daniel De Crescenzo is listed with skills including Microsoft Sql Server, Hardware, Enterprise Software, Microsoft Office, Liderazgo De Equipos, Servidores, Sql, and Business Intelligence.

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