Director Of Enterprise Onboarding, Sales Support & Engineering Services
Atlanta, Georgia, Us
BitPay is the world's largest digital assets & cryptocurrency payment service provider, processing $1B+ in Bitcoin, Bitcoin Cash, Ethereum, Litecoin, DOGE, XRP & other crypto coins for merchants globally, & has raised over $70M in venture capital. Managed three teams, Enterprise Integrations, Sales Support & Engineering Services, located in USA & Europe. Ensure enterprise merchants integrate technically to accept crypto via BitPay in a safe & secure manner using approved/current connections. • Spearheaded & Directed projects with top crypto companies across all blockchain sectors, including Top Crypto Exchanges, Blockchains, Crypto mining companies, Wallets (Custodial & non-Custodial), NFT / Auction Companies, Governments across the world and Leading Fortune 500 companies.• Managed full lifecycle development & support of SDK libraries & plugins used by merchants to accept cryptocurrency payments. SDK Libraries include Java, .Net C#, PHP, Perl, Python, Ruby, Go, Node.js. Plugins include major platforms such as WordPress, WooCommerce, Magento 1, Magento 2, Drupal, WHMCS, PrestaShop, Shopify, Wix & BigCommerce.• Led strategic E-commerce websites, mobile Enterprise Integrations, and Point-of-Sale (POS) systems to accept cryptocurrency payments via secure API and instant payment notification (IPN). Key merchants, Verifone, PACSUN, AT&T, Microsoft, Turner, Twitch, Xsolla, Newegg, Rackspace, Namecheap, APMEX, Dish TV, Beliani, Birks Group, Avnet, Wikimedia, Godaddy, Ohio State, US Senators, Gov. Agencies, Red Cross and Care.org.• Engaged new customers & strengthened existing relationships through account management.• Improved by 350% merchant acquisition, onboarding, conversion to first transaction acceptance. Executed customer data strategy & insights, managed DOMO, Salesforce & Marketo CRMs across the organization. • Liaison across the Exec. team for Key KPI metrics & data analytics, including finance, marketing & compliance.