Daniel De Wolff Email & Phone Number

Lucerne, LU, CH

Zurich, Switzerland

Colgate-Palmolive

Lucerne Area, Switzerland

Phuket, Thailand

> In charge of 54 rooms, all-villa Private Pool Resort, with direct report to the owners.> Improved hotel ranking on Tripadvisor.com with 6 places to number 3 in the region,of five star luxury properties by implementing new strategies and improving customer service.> Increased revenue by implementing new ideas.> Earned recognition of owners and clients on.

Soerenberg, Switzerland

> In charge of all operations for 2 Hotel buildings with mixed-use students & guests.> Created and implemented a Strategic Business Plan for profitable growth.> Reduced food and beverage cost of sales by 10% through menu optimization.> Increased Guest loyalty by implementing new strategies for guest overall satisfaction. > Provided site safety leadership.

Switzerland

> Managed accounts for Europe, Russia and CIS Countries.> Strategic territory review and management for account managers

London Park Lane

> Personalized customer service on order for guest.> Managed over 26 team members.> Awarded “Four Seasons Leader of the Future”.> Follow strict company guidelines to ensure Four Seasons Five Star Service Standards> Provided Private Butler Service for Middle Eastern Royalty, Politicians and VIPs.> Managed P&L of the Department.> Deputy F&B Director* Hotel.

Swisstouches Hotels & Resorts

> Pre-Opening Executive Committee Member Xi'an property> Successfully managed the Opening Process of the Property.> Managed 318 bedrooms for this 5 stars hotel property with yearly turnover of 43 million CNY.> Established the Training Academy for Swisstouches Hotels and Resorts.> Responsible for successful training and management of 500+ Employees.>.

Xi'an China

Soerenberg, Switzerland

Miami/Fort Lauderdale Area

> Responsible for all operating aspects, overseeing 6 supervisors & a staff of over 30 associates.> Managing payroll expenses and validate for accuracy; ensuring there is no overtime issues or labor costs overruns by monitoring hours to be worked to meet budgeted numbers, and control all areas of expenses and payroll.> Overseeing Food and Beverage.

London, United Kingdom

• Project a positive, professional and friendly image to all guests and staff.
• Ensure complete function success by holding briefings, delegating and overall monitoring of event.
• Set and explain priorities, behave decisively and make decisions as needed
• Able to assume responsibilities of Banquet Manager in his absence and responsible for functions up to 300 people.
• Part of small team, closing the hotel for renovation

Geneva Area, Switzerland

Opening assistance from Four Seasons London in Room service & Lounge/Bar

Netherlands

• All duties/responsibilities overlooking a 100-seating restaurant during low- and high season. (part time during university study)

• Kitchen and fine dining restaurant internship including service on a private fine dining yacht.

Bachelor Of Business Administration In Hospitality Management

Mba Hospitality Management, Mba

Mba Postgraduate Diploma

Hotel Management School

Havo, Dutch,Geography,English,Biology,Mathematics,Economics