As the Chief Operating Officer (COO) at FST, I drive operational excellence by overseeing the day-to-day operations of the company, implementing strategies to increase productivity, and ensuring the company's profitability. I am responsible for leading the execution of the company's long-term vision and strategic plans, while also overseeing the development and implementation of operational policies, procedures, and systems.In my role, I work closely with the executive team to develop and implement effective business plans, lead cross-functional teams, and drive growth opportunities. I also oversee the company's financial management, ensuring that budgets are met and expenses are controlled, while also working to identify new revenue streams.As COO, I play a critical role in driving innovation, process improvement, and delivering outstanding results. I am committed to fostering a culture of continuous improvement, with a focus on operational excellence, and creating an environment that enables our team to deliver exceptional results. Through my leadership, FST has become a company that consistently exceeds expectations, and I am proud to lead a team that is dedicated to making a positive impact on the world.

As the Controller for Pinta, a leading US Hispanic and general market advertising and corporate communications agency and sister company of JeffreyGroup, I was responsible for overseeing all aspects of financial, legal, and business operations for ten offices across the US, Brazil, Mexico, and Argentina.I ensured compliance with policies, procedures, and state and federal laws and regulations, while administering internal financial controls for general ledger, accounts payable and receivable, fixed assets, and payroll.In addition, I reviewed new and existing business models and capital appropriation requests for office renovations in key locations, such as Mexico, Brazil, Miami, and Los Angeles. I was also responsible for managing the company's system of accounts, overseeing bookkeeping, and tax preparation.I analyzed and reconciled all monthly budgets, financial forecasts, and cash flow statements, including trend reporting. As part of my role, I provided forecast modeling of individual business units' profit and loss, balance sheets, and liquidity statements.Furthermore, I was responsible for managing the firm's IT systems, consisting of server management and network infrastructure, as well as the firm's HR initiatives, processes, and procedures, including time off, benefits administration, hiring and staffing, onboarding, and wellness initiatives.As the day-to-day leader to division directors and mentor and coach to the global operations team, I also coordinated special projects to ensure the continued success and growth of the company.

As Controller at Jeffreygroup, I served as the global financial leader for the leading Latin American and US Hispanic independent advertising and corporate communications agency, overseeing financial, legal, and business operations for ten offices in the US, Brazil, Mexico, and Argentina. With a focus on maintaining strong internal financial controls, I managed all aspects of the company's financial operations, including GL, AP, AR, fixed assets, and payroll.I was responsible for reviewing and analyzing new and existing business models and capital appropriation requests, including the successful renovations of our offices in Mexico, Brazil, Miami, and LA. I also oversaw the management of the company's system of accounts, including bookkeeping and tax preparation, as well as the analysis and reconciliation of monthly budgets, financial forecasts, and cash flow statements.In addition, I was responsible for forecasting the individual business units' P&L, balance sheet, and liquidity statements, and managing the firm's IT, consisting of server management and network infrastructure. As a key member of the leadership team, I managed the firm's HR initiatives, processes, and procedures, including time off, benefits administration, hiring and staffing, onboarding, and wellness initiatives.Through my day-to-day leadership of division directors, I was able to mentor and coach the global operations team and ensure that all special projects were coordinated effectively. I am proud to have played an instrumental role in the success and growth of the firm, and I look forward to leveraging my expertise and experience to drive results for future organizations.

As a member of the inaugural class of the Apple Store Leadership Program, I had the privilege of leading, motivating, coaching, and collaborating with a staff of over 300 in four stores across the South Florida market. I developed, curated, and implemented strategic plans for new ideas, product launches, and policies that resulted in a remarkable 28% year-over-year growth, including personal product set-up, wait time reduction, and business CRM. These plans were later scaled and implemented across all 690-retail stores company-wide.As a leader, I managed the business unit P&L, payroll management, performance reviews, employee development, hiring, and staffing, ensuring that we had the right people in place to deliver exceptional results. I was a customer service champion for the South Florida market, achieving NPS results above 80%, by fostering a culture of customer-centricity among my team and leading by example.I am proud to have been a part of the Apple Store Leadership Program, and the experience has instilled in me a passion for leading high-performing teams, developing innovative strategies, and delivering world-class customer experiences.

As a Senior Financial and Operations Analyst for Deutsche Bank, I held a critical role in ensuring the smooth and efficient functioning of loan banking products, trusts, and corporate loan products, with a transactional volume of up to $15 billion.I was the Operational Team Leader for teams in Bangalore, Jacksonville, London and Singapore and was responsible for overseeing the operations and management of small and medium enterprise trusts, PWM, and corporate loan products. Through my efforts, I ensured compliance with internal and external regulations and met the expectations of both internal and external stakeholders.As the US Treasury Deposit product manager, I managed the placement of $1.6 billion in money market funds and a foreign exchange offshore pipeline worth $200 million. In this role, I utilized my strong analytical skills and market knowledge to drive growth in these products and optimize the bank's return on investment.As an Internal Audit Risk Manager and liaison with product line operational risk officers, I managed audit and risk management procedures, ensuring compliance with bank policies, procedures, and regulatory requirements.Additionally, I served as a LEAN Project Manager, where I led continuous improvement projects across various teams and departments, optimizing processes, and reducing costs. Through these projects, I was able to create a culture of continuous improvement, which drove efficiency and optimized performance.Finally, I led the analysis and reconciliation of monthly budgets, financial forecasts, and cash flow statements for the GTO, PWM, Treasury, and Accounting and Control departments, ensuring timely and accurate financial reporting. My strong leadership and analytical skills allowed me to effectively manage and develop my teams, resulting in significant process improvements and high-quality results.

Developed novel technique to digitally quantify colloidal gold staining in biological specimensusing photo imaging technology.