Key responsibilities include:Agile Leadership: Lead cross-functional teams in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Provide guidance and mentorship to teams on Agile best practices and principles.Project Management: Develop and maintain project plans, schedules, and budgets. Ensure timely delivery of high-quality products by effectively managing scope, resources, and risks.Stakeholder Engagement: Foster strong relationships with stakeholders, including clients, product owners, end-users, and senior management. Collaborate closely with stakeholders to prioritize requirements and align project objectives with business goals.Continuous Improvement: Drive a culture of continuous improvement by identifying bottlenecks, implementing process enhancements, and promoting a mindset of learning and adaptation.Metrics and Reporting: Define key performance indicators (KPIs) and establish mechanisms for tracking project progress and team performance. Generate insightful reports and dashboards to facilitate data-driven decision-making.Change Management: Proactively manage change by anticipating potential challenges and mitigating resistance. Champion Agile values and principles to cultivate a culture of agility and innovation within the client's organization.

Whilst working at QSS, I helped to plan, coordinate and administer release management activities for the Aurion and SAP HR systems. My responsibilities included: - Measure and monitor progress to ensure solution releases are delivered on time, within budget, meet stakeholder expectations and provide value for money to customers. - Coordinate release content and effort based on the change request backlog, pending change requests, third party applications or infrastructure changes. - Facilitate all release activities including the analysis of Change and Release impacts to determine release scope, Release Readiness reviews, Milestone Reviews, Stand-ups and Business Go/No Go reviews. - Communicate the management, evaluation, resolution and/or escalation of risks that affect release scope, schedule and quality. - Facilitate the preparation for all release activities from initiation, and communication of the release plans, inter-team coordination, scope approval/changes and training/information forums. - Participate in Change and Release Board (CaRB) meetings to discuss release scope, gates, implementation and/or roadblocks. - Lead and coordinate Go-Live activities including the development and execution of cutover plans and checklists monitoring their effectiveness to improve the quality of the release process. - Support the planning of release windows and cycles across a portfolio for all core services and ensure alignment across key partners and vendors. - Contribute to the development, implementation and ongoing improvement of Release Management procedures, strategies, frameworks and policies.

I worked as part of the team responsible for managing, maintaining and supporting the infrastructure behind the Queensland Government Website (www.qld.gov.au), the Open Data Portal (data.qld.gov.au) and the Publications Portal (publications.qld.gov.au).I developped and introduced processes for Change and Release Management, following the ITIL framework and industry best practice. Manage and coordinate the documenting and testing of Disaster Recovery (DR) and Business Continuity Process (BCP) for key tools and services.Assist in defining digital strategy based on current and predicted trends in both technology and processes.Roles and Responsibilities:Support content management, maintenance and technical operations for the Queensland Government website.Provide multi-tier operational support and consultative services to clients and stakeholders regarding online operations and project delivery.Manage, develop and maintain processes and procedures.Liaise and coordinate business activities with internal and external stakeholders, consultants and contractors.Key Achievements:Developed, maintained and documented an ITIL based Change Management process.Coordinated Change Management activities with internal and external stakeholders, consultants and contractors.Generated, maintained and updated Incident Management and DR plans.Supported content management, maintenance and technical operations for the Queensland Government website.Provided multi-tier operational support and consultative services to clients and stakeholders regarding online operations, project delivery and change management.Coordinated and prioritised service desk support with the Service Management team.Reviewed and applied learnings from contemporary frameworks for security, change management, release and deployment management, and disaster recovery planning.

Key Achievements:Developed and implemented a job management process based on Kanban methodologies.Authored the initial draft of the Disaster Recovery Plan for www.qld.gov.au and supported services.Successfully managed a highly visible project involving a large scale movement of data, via a complex Content Management System that had severe legacy issues and no documentation.

Roles and Responsibilities:Managed several external development teams working on multiple projects:• Fruit Ninja Kinect 2 (Xbox One) – Hibernum (Canada)• Jetpack Joyride and Fruit Ninja (PlayStation Vita) – Big Ant (Australia)• Age of Zombies (PlayStation Vita) – BlitWorks (Spain)Developed and managed Halfbrick’s distribution and publishing strategy in Asia. Lead negotiations and maintained business relationships with key publishing partners:• IDreamsky (China)• Tencent (China)• Kakao (South Korea)• Line (Japan)• Etc.Initiated and developed strong business relationships with key companies, resulting in profitable distribution and marketing opportunities and early access to future technology:• Google Android• Amazon• Microsoft• Sony Computer Entertainment• Dell• NVidia• IntelRepresented Halfbrick at several major annual conferences: • Consumer Electronics Show (Las Vegas, USA)• World Mobile Congress (Barcelona, Spain)• Game Developers Conference (San Francisco, USA)• China Mobile (Beijing & Shanghai, PRC)• Tokyo Game Show (Japan)• G-Star (Busan, South Korea) Key Achievements:Secured distribution of Fruit Ninja Kinect 2 in PRC, and became one of the first Western companies titles to go through the Chinese submission and publication process. Produced and successfully submitted two launch titles (Fruit Ninja and Jetpack Joyride) for Windows 8 and Windows Phone 8.Was asked to talk on stage at the 2012 Global Internet Mobile Conference in Beijing about global distribution strategies.

Brought in as a contractor to project manage and launch several critical security patches.Developed a project plan and associated communication documents for each update.Collated relevant information, and advised key prioritisation of tasks.Managed a multi-disciplinary team of five through challenging circumstances.Successfully launched several updates on time and in budget.

Compiled data and composed a visual roadmap of deliverables for games teams.Coordinated the integration and mass testing of new p2p server technologies. Collaborated with Activision business operations, technology groups and game teams on two triple A titles:- Blur (360, PS3)- James Bond 007: Blood Stone (360, PS3, NDS)

Generated and maintained project plans.Ensured key stakeholders were kept up to date on project status.Managed budgets and timelines.Successfully launched 4 projects on multiple platforms:- Nicktoons: Globs of Doom (NDS)- Avatar: The Last Airbender - Into the Inferno (NDS)- Cars: Mater-National (NDS, PSP)- Avatar: The Last Airbender (NDS)

Titles Completed:- Avatar: The Last Airbender (PS2, Wii (launch), Xbox, GameCube)- SpongeBob SquarePants: Lights, Camera, Pants! (PS2, Xbox, GameCube)

Achievements:• Organised a cost efficient presence at several industry shows including give-aways and displays;• Developed and implemented new monthly specials sales promotions, including advertising, product placement and retail support;• Acquired skills in photo editing and graphic design;Responsibilities:• Preparation of monthly budget & sales reports;• Liaison with internal and external clients;• Organising advertising and media logistics.

Achievements:• Developed and implemented a complete rebranding of laundry products, including new logo, new packaging and media support;• Developed and implemented new logistical methods of storing and displaying products at retail stores for efficient and effective use by customers and store clerks;• Generated new materials and assisted in the launch of a new product line.Responsibilities:• Preparation of new image and communication layouts;• Preparation of monthly budget & sales reports;• Liaison with internal and external clients;• Organising advertising and media logistics.