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Information Technology Experience - Education (contract roles included Systems Engineer / Network Engineer / ICT Project Management, UAT)- Government Agencies (contract roles included ICT Business Systems Analyst / System Engineer / Network Engineer / ICT Project Management / UAT)- Hospitality (providing ICT solutions for Point of Sale (POS), Accounting Applications solutions)- Mining (contract roles included Systems Engineer / Network Engineer / Solution Arch / ICT Infrastructure Cloud Projects / Data Centre Server Migration / UAT) - Recreation and Leisure (contract roles included Systems Engineer / Network Engineer / ICT Project Management / UAT)- Retail IT (Solution Design / Infrastructure Cloud / Data Centre / System Engineer / Network Engineer / UAT)Technical- Involved in ICT projects to review systems and the redesign of systems for SOX compliance.- Knowledge of Expertise in System design and development required for business process.- Having a thorough understanding of how IT interfaces with multiple functional groups within an organization.- Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design.- Disaster Recover planning Management- Understanding service objectives and capturing business requirements through active listening & questioning techniques.- Keeping abreast of new legislation, company strategy and policy and being able to identify its impact on ICT projects.- Able to prepare written proposals, requirements specifications, invitations to tender and solution specifications.- Able to Identify business & systems process improvements from Big Picture to detail level.- Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities.latest training:Agile - ICT ProjectsService Next MCSE CitrixVMwareLinux / UnixAWS
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Account ManagerQbit ComputersPerth, Wa, Au -
Account ManagerQbit Computers Jul 2021 - PresentPerth, Western Australia, AustraliaManage ICT solutions and services to existing clients and identify new technology implementation strategies within these accounts, customer satisfaction and retention, and coordinate the preparation and presentation of ICT proposals and tenders. -
Lead Information Technology Project ManagerGemworth May 2021 - Jul 2021Perth, Western Australia, AustraliaLeading project planning sessions Coordinating staff and internal resources Managing project progress and adapt work as required Ensuring projects meet deadlines Managing relationships with clients and stakeholders Designing and signing off on contracts Overseeing all incoming and outgoing project documentation Participating in tender process i.e. design, submission and review Designing risk mitigation plan Conducting project review and creating detailed reports for executive staff Optimising and improving processes and the overall approach where necessary Securing growth opportunities and initiating new projects Managing large and diverse teams
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Senior System Engineer Team LeadFrontline Nov 2020 - Jun 2021Australia -
Network Team LeadGemworth Consulting Aug 2020 - Jun 2021Australia- Provide timely and efficient service resolution for client networks and take ownership and responsibility of team tasks,- Ensure strict adherence to escalation procedures and strong,- Deployment and configuration of new clients sites -Engagement with IT Service Management processes – including Incident, Change and Problem Management as required- Troubleshoot Information Technology supported infrastructure and services- On-call Incident Management participation as required
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Ict SpecialistJav It Group Jun 2014 - Jun 2021Perth - Western Australia- Working with various deployment teams, in various industries such as mining and education, - Mentoring ICT teams (4-10 staff), - Coordinating the onsite deployment team - Assist with technical escalations -
Senior Business Systems AnalystPhoenix Valley Consultant Dec 2008 - Jun 2021Perth, Western AustraliaTechnical- Involved in ICT projects to review systems and the redesign of systems for SOX compliance.- System design and development required for business process.- ICT stakeholder management with multiple functional groups within an organization.- Testing business applications from a daily operations perspective to ensure that all client requirements are incorporated into the design.Management- deliver key service objectives and capturing business requirements through active listening & questioning techniques.- Align ICT strategy with corporate goals and policy and being able to identify its impact on ICT projects.- Prepare written proposals, requirements specifications, invitations to tender and solution specifications.- Identify business & systems process improvements from Big Picture to detail level.- Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities.
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Senior Technical Team LeadKordia Jun 2014 - Nov 2020Perth - Western Australia- Facilitate best practices (ITIL) ICT training for procedures and policy regarding the deployment- Meet the Service Licences Agreements targets (SLA)- Mentor staff in teams, (teams vary from 4-10), depending on site location and size of deployment- Technical escalations -
Network EngineerIbm Jan 2019 - May 2020Perth, AustraliaSupporting the Network Infrastructure and Comms -
Team LeadWipro Limited Oct 2017 - May 2020Perth, AustraliaService Desk Team Lead -
Ict ConsultantHewshott International May 2015 - Nov 2015PerthProject Management ICT infrastructure -
Ict ConsultantFrasers Property Australia Nov 2010 - Dec 2011Perth - Western Australia- Management of Toolkits, System administration tools, third party vendor tools, specific - hardware tools, Microsoft knowledge base- Create disaster recovery plan, and proved emergency support phone lists- End User Support- Server Maintenance and troubleshooting, Server Storage Maintenance- Review Server Application Lists- Documentation of new procedures for applications/server roles -
Ict Business Systems AnalystsWater Corporation Jan 2010 - Jun 2010Perth - Western AustraliaICT Project Management- Organized budgets and costs for projects.- Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.- Analysis & design for a web-based adaptable workflow system for use across the business to streamline endorsement procedure for administrative processes- Operational Process Flow Reviews- Deliver support through managed services, vendors to 250 users in the Project Management Dept. -
Ict Business AnalystWeatherford Jun 2008 - Dec 2008Perth - Western Australia- Manage application systems and network connections to ensure high levels of availability, security of the supported business applications and the efficient operation of the company’s network, servers, databases, and equipment. - Planning and implementation of processes, policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.- Maintain service level agreements with external support companies responsible for service desk, incident and problem management. - Working closely with the ICT Manager and stake holders in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of SME business- meetings with clients and advise them of the best way to develop their IT strategy by listening to their needs and meeting budget requirements- Coordinating managed services, service support and sales teams to align solution to customer needs -
Ict Site Support - KalgoorlieBarrick Gold Corporation 2004 - 2007
Daniel Donofrio Skills
Daniel Donofrio Education Details
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Tafe / ElearningInformation Technology, Computer Science, Human Resource Management
Frequently Asked Questions about Daniel Donofrio
What company does Daniel Donofrio work for?
Daniel Donofrio works for Qbit Computers
What is Daniel Donofrio's role at the current company?
Daniel Donofrio's current role is Account Manager.
What is Daniel Donofrio's email address?
Daniel Donofrio's email address is da****@****ail.com
What is Daniel Donofrio's direct phone number?
Daniel Donofrio's direct phone number is +125363*****
What schools did Daniel Donofrio attend?
Daniel Donofrio attended Tafe / Elearning.
What are some of Daniel Donofrio's interests?
Daniel Donofrio has interest in Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Daniel Donofrio known for?
Daniel Donofrio has skills like Networking, Active Directory, Itil, Disaster Recovery, It Strategy, Servers, It Service Management, System Administration, Data Center, Troubleshooting, Cloud Computing, It Management.
Not the Daniel Donofrio you were looking for?
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Daniel D'Onofrio
Brooklyn, Ny -
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Daniel Donofrio
Greater Cardiff Area -
Daniel D'Onofrio
Systems Engineer Specializing In Networking Services Technology With Over Twenty Years Of Experience In Networking, Internet Security And It.Windermere, Fl -
Daniel D'Onofrio
Montreal, Qc1halfserious.com
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