Daniel Drabeski Email & Phone Number

State Of Paraná, Brazil

Curitiba, Paraná, Brasil

Atendimento técnico-comercial dos clientes do Paraná e Santa Catarina.

Paraná, Brasil

Atendimento do estado do Paraná nos segmentos industrial, papel e celulose, mineração, automação, infraestrutura (Energia, Telecomunicações e transportes), equipamentos médicos e demais segmentos.Responsavel pelo desenvolvimento do segmento de Papel & Celulose.Nossa linha:- Cabos especiais- Acessorios- Conectores- Esteiras Porta Cabos- Ferramentas para manuseio de cabos- Estruturas para armazenamento de cabos

Curitiba, Paraná, Brasil

Representação comercial nas linhas de Motores (Elétricos, Gasolina e Diesel), Geradores, Maquinas para construção civil, Compressores e Ferramentas Elétricas.Empresas:- Matsuyama Maquinas e Equipamentos (http://www.matsuyama.ind.br/)- IPC Brasil (https://ipcbrasil.com.br/) - Lavadoras de Alta Pressão, Extratoras, Aspiradores e equipamentos de limpeza profissional e industrial.- Marathon Motores Eletricos (https://www.regalbeloit.com.br/)- Bosch Ferramentas e Acessórios (https://www.bosch-professional.com/br/pt/) - Linhas Bosch, Skil, Dremel, Freud e SIA- Worker Ferramentas (https://www.worker.com.br/)- Collins do Brasil Ferramentas Profissionais- Helukabel do Brasil (www.helukabel.com.br)- Rudnik Energia Solar;

Curitiba, Paraná, Brasil

Representação Comercial para o estado do Paraná da Tamura do Brasil na linha:Transformadores e autotransformadores à seco monofásicos e trifásicos; Reatores; Transformadores de corrente; Transformadores de potencial; (CPS) cabines elétricas; Painéis elétricos; Skids e eletrocentros.

Curitiba, Paraná, Brasil

Atendimento dos clientes nos segmento industrial e comercial na venda de maquinas e equipamentos.

Curitiba, Paraná, Brazil

- Development the Philco Power Tools segment.- Development and implementation of the Benefit Club program in the main national networks, with the objective of promoting sales, sell-out, and develop a relationship with retail and wholesale partner companies.- With the implementation of the Benefits Club it was possible to increase around 40% in sales of participating networks.- Strategy creation with players and commercial area aiming to optimize product inventories according to the needs of each company.- Trade Marketing team management.

Curitiba, Paraná, Brazil

- BDS channel development (Bosch Direct Sales) in the Power Tools segment- Large accounts management, seeking to increase the sales of Client Portfolio- Management of approximately one thousand commercail representatives nationwide- Management of Sales Call Center- Technical and commercial training of internal and external sales team- Customer visit along with Commercial Representatives to help the sales

Curitiba/Paraná/Brazil

- Market prospection of large IT wholesales and retail accounts in the southeast and northeast regions of Brazil.- Customer portfolio management with revenues of more than 1 million reais per month, seeking to increase sales and strengthen the commercial relationship, through advisory work, identifying new opportunities and new projects- Contract management.- Technical sizing of equipment for critical applications.- Development of new packaging to enable the sale of products via e-commerce.

Curitiba, Paraná, Brazil

I made sales of several products of reputable brands in the market in the states of Paraná and Santa Catarina, serving small and large clients.Brands:- TEKNA: Gardening equipment, pressure washers, power generators, chainsaws, welding equipment and etc.- BR MOTORS: Power tools, compressors, power generators.- Electrolux: Small Appliances and pressure washers.Main customers served: Leroy Merlin, Balaroti, Condor, Copel, Lojas Cassel, Nichelle, Bigolin, Casa do Parafuso and other stores in the segment.

Curitiba, Paraná, Brazil

I managed the Electrolux national assistance partner service network involving: prospecting, evaluation, hiring, technical training, business consulting and auditing in the states of Rio Grande do Sul, Santa Catarina, Paraná, Mato Grosso do Sul and the countryside of São Paulo.Main activities performed:- Sale of parts and accessories for assistance partner service and spare parts distributors;- Interface between product development engineering and assistance partner service, in order to exchange information that contributed to product enhancement and improvement;- Technical training, processes training aiming to improve the quality of customer service;- Business consulting, aiming to analyze the financial health of companies and suggest actions to increase profit;- Conducting constant audits to ensure compliance with the processes agreed in contracts between assistance partners and Electrolux;- Acting with the Electrolux legal department and assistance partners in cases of proceedings with Procon and claims incurred with clients;- Alignment with Electrolux headquarters in Sweden for implementation of worldwide customer service quality indicators in the assistance partner service network of Brazil (Implementation of NPS in Electrolux After Sales Network);- Reverse product logistics study, creation of assistance partner service within the distribution center of the main national retail chains as: Walmart, Carrefour, Casas Bahia, Pernambucanas, Magazine Luiza.

Curitiba, Paraná, Brazil

I was coordinator of the quality and control department, responsible for overseeing and ensuring the quality of services provided to GVT in the states of Paraná and Santa Catarina.Main activities performed:- Control team management composed of 6 internal analysts and 6 field supervisors, besides supporting the other branches in both states;- Development and implementation of quality and performance processes, and indicators;- Approval of materials used by CCO, as specified in the contract with GVT;- Technical training of installers;- Technical support to the company's board in the annual renegotiations of the service contract between CCO and GVT regarding the calculations of labor costs, materials used and other operating costs.

Curitiba, Paraná, Brasil

I worked at Control Department and Customer Relationship Management Department (CRM).My main activities performed in the Control Department were:- Authorization of contractors to perform works on the GVT network, in addition to inspecting the works and auditing it all. - Quality KPI’s analysis that ensures that the activities performed by the contractors were within the indices previously defined in the contract, with fines when the indexes were not met;- Development and implementation of new quality indicators according to parameters defined by ANATEL.During the time I worked at GVT’s CRM, I performed the following activities:- Development of processes and procedures for CRM service teams in the areas of voice and data;- Creation and implementation of attendance checklist to direct and standardize the attendance of CRM teams;- Training to the CRM attendants on new processes implemented;- Auditing through active listening, call record analysis and customer feedback.

Electrical Engineering, Electronic

Activities and Societies: Vice-presidente Diretório Academico de Engenharia Eletrica (DAEL) 2000 a 2002

Master Of Business Administration, Business Administration