Leading both operations and sales department. Budgeting for multiple projects, including monitoring and controlling costs. Guiding, directing and evaluating the work of management and executive team members. Creating and implementing a strategic plan. Identifying, training and developing leaders within the company. Work closely with HR to implement and refine company policies and procedures.

Lead sales and client-relationship management, track new markets and emerging trends, recommend new products and services, proposes and develop new strategic partnerships, writes proposal and plans, and guides long-term objectives to meet business needs and requirements.

Responsible for new client relationships, generating prospective client relationships, maintaining and adding to a productive pool of referral relationships. Also responsible for meeting new business production targets, identifying prospective client relationships in line with credit policy objectives and meeting monthly call targets.

Acquiring, developing and sustaining solid relationships with company’s owner operators in South Texas Tropical Areas (Brownsville, McAllen, Laredo, San Antonio), El Paso, and New Mexico. Increased YOY yield, successful MOM increase on GIP. Analyzing client feedback data to determine whether customers are satisfied with company products and services. Providing insight into product development and competitive positioning. Analyzing financial data and developing effective strategies to reduce business costs and increase company profits. Conducting market research to identify new business opportunities. Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities. Collaborated with marketing to develop and implement social media presence. Created marketing content to increase social media impressions and lead generation. Met with potential clients to present company offerings and negotiate business deals.

Developed a training form to successfully measure employee performance. Work with the General Manager to improve operations, sales and profitability. Successfully maintained store retention above 80%. Managed and developed successful store events, which increased monthly sales by 1%. I manage and review store and employee performance and development.In charge of synthesizing employee's productivity in sales on a weekly basis. Manage staff training requirements in addition to coaching and development.

Sells all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Providing an elevated customer service to zoo guest by answering questions and informing them of various informational and educational events. Leading with an end in mind on customers first.

Provide excellent customer service and attend to urgent customers when required. Provide training for staff and new recruitments. Handling deliveries, checking food quality, expiry dates on processed food. Developed associates by following companies values and mission. Cooked and performed inventory and scheduling. Job assessment, hiring, and interviewing and developing recruitment opportunities at local universities.

Knowledgeable of programs, services, and responsibilities associated with the dean of student’s office. Worked as a paraprofessional by assisting the dean of students. Broad experience in programming, implementation, time management and special events. Managed office by providing information, assistance and guidance to students. Attended and helped in the recruitment events on and off-campus. Schedule and perform campus tours.

responsible for show time management, entertainment show ready procedures, critical thinking.

Help in advising and orienting students to a new style of living. Demonstrating independability and resposibility.

Regulated labor with employees,managed savings and earnings,conserved friendly enviornment,managed employees performances.