Project based contract to re-architect and configure the company’s North American infrastructure to modern cloud and security standards. Complete deployment of Microsoft Defender services, InTune, and AutoPilot. Plan, test, and decommissioning of legacy auth based systems and protocols to comply with upcoming changes in industry security standards, and much more architecture planning.

MSP for clients in many industries including: Entertainment; Construction; Medical; Commercial Property Management; Manufacturing, etc.--Microsoft Partner--Engineering/Administration for on-prem and cloud-based systems. Including but not limited to: Servers (Windows 2008-2019), Firewalls, Switches, Routers, Hyper-V, VMWare Vsphere, Azure (AWS), Microsoft 365, MDM (InTune), Active Directory (AD), Exchange, etc.Network Engineering/Administration with systems such as: Meraki, Sonic Wall, Ubiquiti, Netsafe, etc.Security Engineering/AdministrationMicrosoft 365 Security and Compliance, Firewall configurations, various anti-virus systems such as: Sophos, Webroot, Microsoft 365 Security suite (Defender), etc. Virtualization Engineering/AdministrationVsphere, Hyper-V, Azure-------------Note: Many hats!Gaming/VR SpecializationSetup and upkeep of gaming and VR setupsSpecialize in Oculus and ViveWeb Administration: Domain administrationDNSSecurity CertificatesVarious IT troubleshooting for Tier 1-3

IT Administration/Engineering/Support for Los Angeles based MSP

Day-to-day Support, Administrative, and lead duties for the Technical Support Team.

Day-to-day Support via a call center/desk-side support. Technical Trainer. Support Staff trainer. Revamp of Servicedesk structure and team.

Day-to-day operations of an IT team (wore many hats). Including, but not limited to: Support (User, Hardware, Software), Network Support, VM Support, Server Administration, Technical Trainer, Technical Documentation, etc.

Day-to-day operations of an IT team (wore many hats). Including, but not limited to: Support (User, Hardware, Software), Network Administration, VM Administration, Active Directory Administration, Server Administration, Technical Trainer, Technical Documentation, Hiring Processes, Support Team lead, etc.

Day-to-day remote support via a call centerlead duties for 2nd shift

Day-to-day onsite and remote support for the hotel staff and Guests

Onsite, Remote Support, and Consultation for both commercial and residential customers related to Information Technology

Day-to-day operations of an IT team (wore many hats) for southern area stores (4). Including, but not limited to: Support (User, Hardware, Software), Network Administration, VM Administration, Active Directory Administration, Server Administration.