Director at Horolocrat, an E-Commerce company specialising in selling pre-owned luxury watches. Pro-actively developing the business, seeking new business opportunities, tracking P&L, networking with VIP & HNWIs, developing new relationships and maintaining existing ones.Summary:- Driving the company to generate £170,000+ in its first 12 months of trading.- Maintaining 100% positive feedback over 850+ transactions.- Business development - Maximising profitability, process improvements, lead generation, performance analysis, pro-actively seeking new revenue streams.

Xupes joined the Chrono24 group and re-branded to Chrono24 UK in December 2021. Managing a sales team of 5 members, overseeing all e-commerce sales platforms, and driving sales to exceed targets. Reporting directly to the CEO with individual consultant KPIs and sales reports.- In the first year, expanded the sales team from 2 to 5 members through a strategic and thorough recruitment process, negotiating packages.- Across Y1 and Y2, we generated £34 million in turnover, £10.2 million of which I generated personally. - CRM Salesforce stakeholder - Generating reporting dashboards for all company-wide teams, individual performance reports, tracking sales performance & enquiry levels.- Business development - Maximising profitability, operational process streamlining, lead generation, performance analysis, staff training, pro-actively seeking new revenue streams.- Key Account Management - Nurture existing relationships with HNW individuals & B2B accounts to grow accounts and increase commercial potential.- KPI Setting - setting and tracking the Sales Team’s KPI’s to motivate and ensure success.

Xupes joined the Chrono24 group and re-branded to Chrono24 UK in December 2021 (see above Chrono24 experience)

Bucherer 1888, with stores scattered across London (Rolex 1 Hyde Park, Selfridges, Covent garden, Westfield), is a branded retailer for luxury watches & jewellery household names such as Rolex, Audemars Piguet and Cartier. Here I managed the CPO ‘Certified Pre-owned’ department in the UK, while being a part of the ‘Sales Experts’ e-commerce team selling luxury watches and jewellery online and in-stores.Key responsibilities:- Watches Sales - Hosting customers in-store, and consulting online sales.- Introducing new suppliers, negotiating new stock purchases, increasing average margin from ~12% to ~20% gross within the first 12 months. Purchasing better quality stock, reducing additional servicing costs. - Liaising with both German and Swiss teams to help launch their Certified Pre-owned departments.- Training new staff on sales techniques & products - Visited all London Bucherer stores to train existing staff & management on how to sell CPO stock.

- Highest grossing sale of £185,000 Richard Mille RM021 and hand delivered to HNW customer in Hong Kong. - Watches Sales - Hosting customers in-store, and consulting online sales.- Purchasing & sourcing stock for custom orders.- Training new members of staff on sales, products, and company processes. - End-of-month, quarterly and annual sales analytics.- Attending trade events and local networking.

Xupes, located in Bishops Stortford and London Liverpool St, specialises in luxury watches, jewellery & handbags.- Running all social media platforms growing social following tenfold: 1k followers to over 10k.- Social Media engagement analytics and conversion reporting.- Creative photography & editing.