Providing strategic consulting and hands-on support in Digital Marketing, UI/UX web design, SEO optimization and information architecture, user experience workshops, visual design, and photography.

Collaborated with clients across higher education, government, nonprofit, and business sectors to define and implement tailored eLearning strategies. Directed comprehensive development and delivery of LMS solutions, from initial system analysis to final content deployment. Managed LMS platform implementations to enhance user experience and optimize training effectiveness, ensuring seamless integration with organizational goals. Coordinated closely with stakeholders to align learning programs with strategic objectives, resulting in improved learner engagement and measurable outcomes.

Managed client relationships across higher education, government, nonprofit, and corporate sectors, defining and executing customized eLearning strategies. Led the complete lifecycle of LMS solutions, from system analysis through to content deployment, ensuring projects met user experience standards and strategic goals. Acted as the primary point of contact for stakeholders, aligning LMS implementations and learning programs with organizational objectives, resulting in optimized training effectiveness, enhanced user engagement, and measurable learning outcomes.

Collaborated with clients across education, government, nonprofit, and business sectors to design and implement custom eLearning and talent development strategies. Directed the complete lifecycle of digital education solutions, overseeing program creation to final delivery. Managed cross-industry eLearning programs, enhancing engagement and streamlining training efficiency. Developed targeted training content to improve employee performance and productivity. Led LMS implementation projects, ensuring effective cross-departmental transition and adoption, resulting in high user satisfaction and improved learning outcomes.

Collaborated with clients across education, government, nonprofit, and business sectors to design and implement custom eLearning and talent development strategies. Directed the complete lifecycle of digital education solutions, overseeing program creation to final delivery. Managed cross-industry eLearning programs, enhancing engagement and streamlining training efficiency. Developed targeted training content to improve employee performance and productivity. Led LMS implementation projects, ensuring effective cross-departmental transition and adoption, resulting in high user satisfaction and improved learning outcomes.

Defined and executed eCommerce sales strategy, overseeing product assortment, marketing initiatives, and consumer acquisition across Amazon, online wholesale, and Lifefactory.com. Led development of key performance metrics for sales, eCommerce, and marketing, driving data-driven decision-making. Conducted consumer experience analysis to inform site features and development priorities. Established data schema for product setups and developed comprehensive budget and forecasting models. Introduced Scrum methodology to enhance cross-functional project efficiency, fostering a collaborative and agile work environment.

Drove eCommerce and marketing strategies for client-facing websites, progressing into a senior leadership role overseeing a team of six. Developed metric dashboards, analytics, and sales forecasts, setting actionable revenue goals. Established and implemented a web analytics strategy using Webtrends and Google Analytics. Defined brand and eRetail objectives, goals, strategies, and tactics. Directed eCommerce channel and promotional strategy, regularly reporting on ROI, resource allocation, and forecasts. Led migration to an enterprise CMS and cloud solution, managing CMS, digital ads, and marketing configuration to support sales targets and campaign ownership.

Led the Lobby Ambassador program for Cisco Systems, overseeing team education, daily operations, and resource management. Collaborated with fellow Program Managers to create training programs, establish conduct policies, and optimize team efficiency to better support Cisco's needs. Spearheaded the “Resource Tool” project, an innovative intranet system that replaced traditional handbooks with online training, providing ongoing support for remote and onsite employees. This initiative contributed to Manpower’s recognition as Vendor of the Year in 2004. Additionally, managed the Remote Training Team and developed foundational web skills (HTML, JavaScript, CSS).