Daniel Dzenis Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

This role oversees and drives cross functional automation transformation projects across the Customer Success, Customer Solutions, and TV&C business units. This includes the application of process automation and dashboard development across multiple squads in an agile environment to deliver positive impacts on process improvement, long term cost savings, efficiencies, and customer experience within Optus.

Sydney, New South Wales, Australia

This role involved managing a number of agile squads across the Customer Success and TV&C business units.

Sydney, Australia

This role provided total channel performance and target strategy to the VP Retail and Channel Sales, Head of Mass Market, Head of Digital Sales, Head of Go to Market and the Commercial Director Consumer Sales

Sydney, Australia

• Manage and define the strategy for the allocation and distribution of targets across the complete Retail business, ensuring strategic alignment• Lead the narrative, delivery and design of performance metrics and benchmarking• Support the annual operating plan and strategic planning process through quartile and performance management as well as strategic modelling• Act as a key member of the Consumer Commercial Management Team providing leadership where needed• Partner with the Commercial Director, Consumer Sales and Sales Leadership team on reporting, analysis and insights for weekly Trade meetings and for monthly and quarterly Business Performance Reviews

Sydney, Australia

• Proactive Performance Analysis • Post implementation reviews• Development of Profitability reporting• Ongoing analysis and insight

Sydney Area, Australia

• Execute in-depth analysis and insight gathering of sales channels and operations • Undertake operations analysis into Channel business drivers, Key performance metrics, Business initiatives• Contribute to the annual planning process and business performance reviews • Maintain sales performance tables and databases

• Manage the relationship with existing commercial partners and contracts• Monitor the delivery and performance of commercial partners vs targets, ensuring partners were performing to the agreed SLAs• Manage partner development, distribution and integration budgets • Develop partners and introduce new revenue streams • Evaluated the viability of new commercial partnerships• Managed the negotiation of contract renewals in conjunction with the Commercial Director

• Manage team resources to ensure all aspects of premium product delivery were actioned • Improved processes to create efficiencies within the team• Provided leadership, support, guidance and feedback to enable achievement of performance and development goals within the team• Led company-wide projects with appropriate involvement of key stakeholders

• Project management• Risk and Impact analysis• Forecasting• Creation of presentation packs• Qualitative and quantitative research• Created strategic initiatives for Sales Campaigns after new product launches• Conducted comprehensive analysis to identify sales opportunities

• Achieve set monthly targets• Provide advertisers with a suitable product mix to assist return on investment.• Awarded Sales Representative of the month in July 2008 for outstanding sales performance.

• Ensure all orders were fulfilled with given SLAs• Inventory management• Receipt and dispatch of goods• Management of the fulfilment team

• Work directly with customers to ensure appropriate product selection• Handling large sums of money• Ensuring product lines were sufficiently stocked

Bachelor, Business Management, Commercial Law

Education record