Daniele Crosa Email & Phone Number

Città Metropolitana Di Genova, Liguria, Italia

I take care of the implementation, monitoring and management of the company and the customer networks, maintaining high levels of security and efficiency, ranging from WDM equipment to firewall devices.

Genova

In this role I was responsibile to mantain a complex Wireless Internet service provider network, an infrastructrure made up with different technologies (radio links, routers, etc) in a multi-vendor context.I used to evaluate the issues, solve the troubles interacting with the field technicians

Genova, Liguria, Italia

In this role I managed the roadshows and the demos for the customers and I performed testing and FAT on smart lighting and video surveillance systems

Genova, Liguria, Italia

In this role I used to manage a team of service engineers for the installation and themaintenance of robotic platforms in the rehabilitation field.I performed analysis of the faults, KPI managing, drafting of the service proceduresand the technical manual.

Genova, Liguria, Italia

In this role I actively supported the sales network in the product promotion towardsthe Italian and foreign customers in demo and roadshow activities.I was actively involved in the second level of customer support doing analysis andtroubleshooting for issues in the customer's networks.Concerning the training, I used to define education path, teaching.

Genova, Liguria, Italia

Teaching on:SDH,OTN, Ethernet,MPLS-TP, network design, operation & maintenancePerforming gap analysis and creating education pathDeveloping training and e-learning materialsSetting up equipment test plant for customer hands-on

I was in charge to edit the technical handbooks elaborating the information comingfrom the laboratories and the system design, furthermore I was training thecustomers in Italy and abroad, managing all the aspects of the activity: from logistic(flights, hotels, etc.) to the training material