Provided expert assistance to the public through phone consultations, addressing inquiries and concerns related to enforcement and modifications of Child Support Orders. Delivered detailed explanations of relevant child support laws and regulations to clients, ensuring clarity and understanding. Facilitated seamless coordination with specialized internal teams for further resolution of complex cases when necessary.

Performed a wide range of office functions, including phone management, faxing, and data entry, ensuring efficient day-to-day operations. Managed and updated multiple databases and systems supporting telecommunication services, ensuring data integrity and up-to-date information. Handled service activation calls from technicians, providing technical support to cable partners and their customers. Configured VoIP residential lines within Class 5 switches, ensuring proper setup and functionality. Assisted with troubleshooting and resolving order-related issues for cable partners, offering timely and accurate solutions. Conducted project management tasks for 911 services, including the daily analysis and validation of 911 records to ensure precise address information within various databases. Proficiently utilized various software programs such as Sales Logix, Excel, Microsoft Word, WordPad, and Microsoft Outlook to perform detailed tasks efficiently within strict timelines.

Led the recruitment and hiring process for drivers, ensuring the company maintained a strong and qualified workforce. Monitored drivers' safety and compliance on the road by maintaining regular communication via phone and Qualcomm systems. Managed records of DOT inspections and accident reports, ensuring accurate and up-to-date documentation. Coordinated driver appointments for physical exams and drug/alcohol testing, ensuring regulatory compliance. Assisted in document management by pulling bills from drivers' packets and processing necessary paperwork. Executed various administrative tasks, including phone management, faxing, copying, and data entry into the company's computer system, ensuring efficient office operations.

My duties consisted of making sure the children were taken well care of and behave properly throughout the day. I also had basic cleaning responsibilities. I had to make lesson plans each week for my classroom. I also had some paperwork to make sure was kept up to date with the food program and the attendance for licensing purposes. On occasion, I also received/recorded payments from parents.