Daniele Lanza Email and Phone Number

A keen and enthusiastic 40 years old Italian bar&restaurant manager who has the ability to maximise restaurant and bar sales and at the same time ensure that all financial and statutory requirements are met. Daniele is a forward thinking individual who has meticulous attention to details and the desire to exceed guest's expectations. He has the ability to respond quickly to changing business requirements, and has a highlevel of education and a mature attitude towards dining, socialising and the hospitality industry as a whole. He is currently looking for a excellent opportunity that offers great career progression within a multifunctional operation.HIGHLIGHTS• Staff supervision• Team working• Stock management• Administrative tasks• Industry knowledge• Multi-tasking• Customer focused• Problem solving• IT skills• Good work ethic• Can handle stress• Verbal communicationDUTIES• Increasing sales by ensuring guest satisfaction and delivering a high level of• hospitality.• Meeting and greeting visitors to the restaurant.• Actively marketing and promoting the business through a variety of platforms.• Overseeing breakfast, lunch and dinner shifts.• Maintaining hygiene and ensuring that health & safety standards meet the• highest specifications.• Completing all paperwork and then filing it accordingly.• Dealing with and responding to customer complaints, and always ensuring that• the customers leave satisfied.• Giving advice to customers on menu and wine choice.