Daniele Ponzo

Daniele Ponzo Email and Phone Number

👔I Help IT Managers & Team Leaders Excel In Their Careers By Communicating Confidently in English In 10 Weeks 🗣丨Worked With 450+ Students丨13 Years Experience in IT 📈| Trilingual | | Free eBook Below ⬇️ @ Self Employed
satellite beach, florida, united states
Daniele Ponzo's Location
Greater Rome Metropolitan Area, Italy
About Daniele Ponzo

Work in IT? 💻Let me know if this sounds familiar…⚠You feel anxious when you need to express yourself in English in important situations at work⚠You’re afraid you won’t be taken seriously because you don’t sound like a native English speaker⚠You’re worried it’s too late to improve or that you won’t have enough time to practice.You know if things don’t change, you’ll continue to be overlooked for big opportunities in your career. 🏬I understand! My name is Daniele, and I’ve spent 13 years working in IT. 👨‍💼I had the skills and technical experience but I know what it feels like to be held back by English.The good news is, it DOESN’T have to be that way. I’ve combined my 13 years experience in IT with the 8 years I’ve spent teaching English to create a focused 10-week program just for you 🎯.Here’s how we’ll work together:👉First, I’ll equip you with the vocabulary you need to be easily understood when you speak to international clients 👉Then, we’ll role-play the real-life situations like meetings and calls so you can speak confidently with your colleagues and boss.👉Next I’ll show you how to write effective emails without having to overthink or spend hours preparing them. 👉Finally, I’ll show you the most common mistakes IT pros make when they speak English and how to avoid them.The reason my program works is that it gives you only what you NEED. No time wasted reading the grammar books 😉Right now I’m looking for a few more IT pros who want to level up their English in 10-weeks.If you’re interested, direct message me 📩 the word ‘ENGLISH’ and I’ll give you all the info.Ciao,Daniele

Daniele Ponzo's Current Company Details
Self Employed

Self Employed

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👔I Help IT Managers & Team Leaders Excel In Their Careers By Communicating Confidently in English In 10 Weeks 🗣丨Worked With 450+ Students丨13 Years Experience in IT 📈| Trilingual | | Free eBook Below ⬇️
satellite beach, florida, united states
Employees:
209837
Daniele Ponzo Work Experience Details
  • Self Employed
    Business English Coach For It Professionals
    Self Employed Oct 2021 - Present
    I help determined IT Managers and Team Leaders improve their job performance and secure future career opportunities by advancing their communication skills in English.
  • Passaparola Italia
    Head Of Projects And English Teacher
    Passaparola Italia Oct 2017 - Present
    Rome, Latium, Italy
    • Responsible for the overall coordination and management of the Association projects (Erasmus+, Regional projects);• Oversee day-to-day coordination and delivery of project activities in line with the program work-plan and in full coordination with project staff and other partners;• Develop tailored programs based upon the learning needs of professional students (BusinessEnglish, English for Politics), teenagers and young learners, in line with Cambridge exams from level A2 to level C1.
  • British Institutes
    English Teacher
    British Institutes Feb 2021 - Jul 2024
    Valmontone, Latium, Italy
  • Italian Ministry Of Education, Universities And Research
    Project Leader For The Minister Of Education, Universities And Research
    Italian Ministry Of Education, Universities And Research Sep 2019 - Jan 2020
    Rome Area, Italy
    • Oversee all aspects of the Minister's staff projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for the Minister regarding status of projects.• Coordinate internal staff for the flawless execution of political projects. Develop a detailed project plan to monitor and track progress.• Create and maintain comprehensive project documentation, including RAID Tracker, processes flowcharts and RACI matrices. Track project performance, specifically to analyze the successful completion of short and long-term goals.• Carry out research for the Minister On. lorenzo Fioramonti into local, regional, national and international issues as required, and ensure the Minister is made aware of any relevant matters.• Attend public and private functions to assist the Minister and sometimes stand in when the Minister is unable to attend.• Liaise with members of the Minister's staff and local constituency government, other politicians and their staff, relevant interest groups, and relevant voluntary sector organisations.• Provide the Minister with the support needed on data analysis, mapping of issues, statistical trends. • Develop spreadsheets, diagrams and process maps to document needs.• Use and continually develop leadership skills.
  • Italian Ministry Of Education, Universities And Research
    Constituency Assistant To Italian Deputy Minister Of Education, Universities And Research
    Italian Ministry Of Education, Universities And Research Apr 2019 - Aug 2019
    Rome Area, Italy
    • Map the electoral constituency of On. Lorenzo Fioramonti to highlight critical areas and beneficial initiatives with a focus on the bottom-up approach (citizens groups, neighbourhood initiatives).• Produce a detailed report on information and political insights of local associations and initiatives.• Carry out research into local, regional, national and international issues as required, and ensure the Deputy Minister is made aware of any relevant matters.
  • Xerox
    Sdc Project Leader
    Xerox Oct 2015 - Aug 2017
    Ireland
    • Lead various aspects of the 60+ Client Delivery Coordinator Team including strategic planning, financial analysis, business process design, business development and training.• Project manage robotic process automation activities to produce $250k+ annualized cost savings. • Lead a team of developers to leverage automation on manual labour intensive processes reducing labour cost, improving process quality & increasing efficiency. • Oversee a robust and timely resource management process ensuring the ability to effectively scope deals ranging from $5m - $25m in line with agreed business priorities.• Plan and design right-shoring projects for transfer of activities; implement changes and monitor progress in the new location, producing total cost efficiencies in the $700k+ range.• Design and deliver the Training & Mentoring program that enabled the promotion of 7 team members to management positions.• Oversee a robust and timely resource management process ensuring the ability to effectively resource deals in line with agreed business priorities• Identify and promote changes to existing processes and related systems that are suitable for further development, automation and outsourcing.• Evaluate business training needs and adjust Service Delivery Coordinator development programs accordingly.
  • Xerox
    Service Delivery Coordinator Team Leader
    Xerox May 2014 - Sep 2015
    Dublin
    • Develop, lead, mentor an effective and well skilled team of 40+ Service Delivery Coordination professionals both “on-shore” and “virtual”, supporting contracts with an annual revenue of $55m• Effectively forecast Service Delivery workload requirements through understanding of the annual target setting. • Ensure that robust process mapping documentation is in place for customers’ contracts and ISO27001 quality standards are met. • Analyse and re-design key processes in line with the business strategy; document and implement and track the changes. • Transform the team performance by use of RAID tracking tool and standardising and automating processes, which contributed to deliver over $200k efficiency.• Support the company right-shoring program by hiring, coaching, mentoring and leading new resources in key locations playing a key role in the overall $1.5m savings achieved.• Design and facilitate training to create and align vision, mission and measures with corporate goals.
  • Xerox
    Service Delivery Coordinator
    Xerox Mar 2011 - Apr 2014
    • Establish ongoing and strong business relationships with local and international corporate customers. • Responsible for the controlled consolidation and rationalization of equipment on each site, as well as devices fleet, printing policy, customer communications, training and records management. • Maintain a solid, service-oriented and commercial approach, always assisting customers in their requirements and work to increase business volumes and revenues. • Design the Total Cost of Ownership (TCO) and elaborate the best cost-saving solution for $5m deal.• Design a tailored Business Case for peculiar customer requirements either nationally and globally, taking into consideration both contractual savings and environmental sustainability.• Project manage large transformation and implementation activities for 50+ sites across Europe,
  • Xerox
    Eps Project Executive
    Xerox Sep 2010 - Mar 2011
    Dublin
    • Account management, establishing ongoing and strong business relationships with local and corporate customers. Maintain responsibility for the controlled consolidation and rationalization of equipment on each site, as well as devices fleet, printing policy, customer communications, training and records management.• Maintain solid, service-oriented and commercial approach, always assisting the customers in their requirements and work to increase business volumes and revenues.• Design the Total Cost of Ownership (TCO) and elaborate the best saving cost solution.• Design a tailored Business Case for peculiar customer requirements either nationally and globally, taking into consideration both contractual savings and environmental sustainability.• Project manage due diligence/site discovery activity across Multiple sites & countries (EMEA)
  • Xerox
    Service Implementation Executive
    Xerox Apr 2007 - Sep 2010
    Dublin
    • Account management, establishing ongoing and strong business relationships with local and corporate customers. Maintain responsibility for the controlled consolidation and rationalization of equipment on each site, as well as devices fleet, printing policy, customer communications, training and records management.• Maintain solid, service-oriented and commercial approach, always assisting the customers in their requirements and work to increase business volumes and revenues.• Design the Total Cost of Ownership (TCO) and elaborate the best saving cost solution.• Design a tailored Business Case for peculiar customer requirements either nationally and globally, taking into consideration both contractual savings and environmental sustainability.
  • Xerox
    Xgs Account Representative
    Xerox Nov 2005 - Mar 2007
    • Support Service Delivery Management with rationalization programs for Key Customers.• Coach new team members on processes, products and specific customer bases.• Maintain strong focus on data quality, validate Customer details and requirements on data entry.• Maintain and manage complex database information with accuracy using the company software applications. • Be the primary country contact for customer, handle Telephone/Web calls and deal with them promptly.
  • Xerox
    Customer Support Representative
    Xerox Aug 2004 - Nov 2005
    Dublin, County Dublin, Ireland
    • Handle Telephone/Web calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers.• Co-ordinate all customer calls in order to enable the sourcing and dispatching of Xerox supplies according to contract entitlement and within targets.• Process & Quality Champion for the Italian Consumable market. Provide guidance to team members by acting as a centre of competence on processes, systems and procedures.• Maintain accurate database information with XOS software application.• Coordinate and support the team in the absence of Team Leader.
  • Regione Lazio
    Researcher
    Regione Lazio Nov 2002 - Mar 2003
    Rome, Latium, Italy
    • Organize focus groups to Define the Objectives of the survey;• Administer the Questionnaire (data entry and data analysis);• Coordinate and present the results (summary statistics, tabular descriptions, graphical descriptions).• Develop and coordinate the research project, articulating all the different aspects and applying the knowledge acquired: formulating research questions measurement (questionnaiire, survey, scaling) research design (experimental) Data collection on a sample of statistic relevance (> 2,500 entries) Analysis of data (Data preparation and Descriptive statistics) Elaboration and presentation of survey results, textual and graphic (Univariate and bivariate table and chart analysis) description.

Daniele Ponzo Education Details

Frequently Asked Questions about Daniele Ponzo

What company does Daniele Ponzo work for?

Daniele Ponzo works for Self Employed

What is Daniele Ponzo's role at the current company?

Daniele Ponzo's current role is 👔I Help IT Managers & Team Leaders Excel In Their Careers By Communicating Confidently in English In 10 Weeks 🗣丨Worked With 450+ Students丨13 Years Experience in IT 📈| Trilingual | | Free eBook Below ⬇️.

What schools did Daniele Ponzo attend?

Daniele Ponzo attended Europa Cube Innovation Business School, Tefl Express, University Of Cambridge, Instituto Cervantes, Università Per Stranieri Di Siena, Colorado State University, Uk Permaculture Association, Sapienza Università Di Roma.

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