- Key interface with clients, designers and buyers.- Manage a team of 4 inside and outside sales persons.- In charge of new business relationships and identifying business opportunities.- Outreaching and presenting to Tri-state based designers and architects to gain immediate and future sales.- Pursuing daily outreach to A+D community.- Identifying business opportunities.- Create and implement weekly A+D events to raise brand awareness and sales channels.- Provide excellent client services & sales results.- Ensure the product display and visual marketing is to the highest and prescribed standard.- Guarantee that the store provides best in class luxury experience and outstanding level of hospitality.- Optimize showroom performance.- Organize showroom events to increase sales by ensuring that designers, decorators and clients are invited and enticed into the showroom.- Collaborate with the Corporate Marketing Department and Retail Director to identify and implement initiatives to increase store traffic;- Identify and suggests actions to further expand the company database through client data registration and profiling.- Ensure real-time reporting to Headquarter by guaranteeing the use of the company information system and other reporting/CRM tools, providing all relevant information regarding sales quotes, leads, client visits.- Provide regular Sales forecasts.- Use the company’s KPI monitoring tools to do regular Business Reviews with the Store Team, providing continuous feed-back to team aimed to improve Conversion Rates and overall Sales Performance.- Inspire and motivate staff to exceed sales and service goals.- Plan of showroom staff coverage schedule.- Assist the training of new sales staff in order to ensure a high standard of client service and product knowledge.- Assure all administration, reporting and financial management is of the highest order.- Manage all operation of the showroom.

One of my key tasks is to lead the marketing and business development initiatives for the Canova and Nero Cucine brands in North America, directed to the Design & Architecture communities, real estate developers, contractors and HNWIs. It is worth mentioning that I manage projects from inception to completion.By utilizing my leadership skills, I direct a team of 3 associates for seamless operations.Apart from the above, I implement CRM to manage current and potential customer relationships.I not only administer marketing, sales, and business development budget but also target A&D community through co-branding activities and events.Key Contributions★ Increased sales by organizing and leading several showroom events with architects, designers, real estate developers, and homeowners.★ Led the launch of the Nero Cucine brand during Milan Design Week (Salone del Mobile). ★ Enabled company’s seamless expansion to Florida, California, Wyoming, and Illinois markets by leveraging business acumen.★ Organically drove sales turnover and expanded target audience, including general contractors and new architects.★ Conducted in-depth research to identify and capitalize on new business opportunities.★ Established and strengthened new business relationships (including media and institutional relationships).

In this role, I was tasked with overseeing operations associated with planning, strategy development, new business leads scouting, as well as client profitability and revenue growth.It was me who led creative and operations teams for smooth execution of campaigns across online and offline platforms. I also partnered with the Italian HQ and global client team on numerous requests and initiatives, such as budgeting.Notable Contributions★ Contributed to initiating and growing the business in North America.★ Managed a number of events and multi-channel campaigns. ★ Played a key role in generating revenue through cross-sell and up-sell opportunities.

During my time over here, I was responsible for running the MICE agency by leveraging my business and financial acumen.It is worth noting that I ensured end-to-end management of complex projects associated with exhibitions, event management, PR, and incentive programs.Apart from this, I fostered congenial and professional relationships with all clients, key government institutions, investors, affiliates, and fellow agencies in the region.Moreover, I prepared budgets and forecasts to realize financial performance targets.Other tasks were identifying areas with growth potential, initiating practical ideas, and launching new products.Notable Contributions★ Augmented Shanghai Office revenue by generating new business opportunities through personal business connections and partner’s network referrals.★ Directed promotional campaigns and events for reputed brands like Swarovski, San Pellegrino Nestlè Water, Ducati, Fiat, Poltrona Frau Group, Safilo, Chateau D'Ax, Fiera Milano, and Saipem.★ Set performance benchmarks, motivated staff, and oversaw human resources activities, including coaching and training, which enabled team to achieve mutual business goals.★ Successfully built agency reputation and market recognition, making it at that time the leading Italian MICE agency in China (both inbound and outbound markets).★ Developed new practices and capabilities for the Shanghai Office to ensure seamless operations.

★ Managed and maximized revenues from existing key accounts.★ Targeted new Key Accounts and rebuilt relationships with lapsed accounts.★ Helped clients to manage and implement successful events and projects e.g. product launches, conferences, gala dinners, road shows, corporate events and hospitality, and technical event services.★ Project Management.★ Helped prepare internal and external written briefings for clients and for team Implementation.★ Worked on timeline planning as well as managing budgets and work closely with external vendors.★ Coordinated with various teams when working on different projects.